Work with domestic and/or global clients (organizations, executives, leaders and teams) to identify and solve complex business, organizational and operational problems and define and improve processes.

Provide consulting services and customized sales training to large organizations. Focusing on automotive, B2B and B2C categories. Company specialties include full service sales and market research, business strategy development, marketing and workforce training.

B2B sales and prospecting for SMB category - included solutions engineering and general business development. Promoted to sales manager to lead a team of 10+ covering the Southern Dallas region.

Successfully managed an 18 store territory; facilitated increases in customer satisfaction index scores and profitability in 16 of the 18 dealerships. Effectively sold the benefits of improving processes in retail automotive stores in order to exceed customer expectations and increase customer satisfaction index scores, sales and profitability. Facilitated process improvements in the various dealerships using a variety of tools and research, customizing my approach to fit their unique needs and environments. Led cross-functional teams in identifying improvement opportunities, creating buy-in, root cause identification and strategy development. Built and maintained relationships at all organizational levels. Conducted sales and service coaching and training to increase profitability and customer retention. Focused on driving change in leadership and culture, workforce planning and performance, and human resource operations.

Performed business consultant functions for critical issues and problems specific to sales including mediation between field sales personnel and other departments. Effectively managed two managers, three additional personnel and a six million dollar budget. Coordinated procedural changes between sales and other departments to ensure consistency and efficiency. Managed company-wide customer incentive programs.

Managed teams of outside sales representatives and was responsible for revenues of $6 - $10 million. Coached, trained, hired, inspired, motivated and led sales reps in performance of their duties and successfully increased revenues consistently in excess of company targets. Achieved the CEO Circle of Excellence award twice for top 5% production company wide.