Collaborative health care operations executive experienced in leading hospitals, physician groups, and divisions within health systems. Led post M&A integrations, cultural changes and influenced critical decisions on multi-faceted strategic plans in organizations facing mission-critical challenges. Based on expertise in assessing overall operations, developed objectives and built cross-disciplined teams to reach goals. Through innovations and instilling a laser focus on quality and customer service, garnered a culture of excellence and achieved advances in key performance metrics. Excelled in executing process improvements, revenue enhancements, cost containment initiatives, and creating value-added programs resulting in increased financial stability. Proven track record of RCM improvements, increasing market share, developing referral networks, and achieving sustainable growth. Military Veteran. Joanie's greatest strengths match those necessary for consistent growth and success:• Utilize leading best practices for enhanced quality patient care and experiences in outpatient and inpatient settings• Excel at identifying untapped markets and business opportunities for growth. Business development within the VHA Community Care space, increasing access to quality care to our nations most deserving patients, our Veterans.• Excel at physician engagement and recruitment strategies• Expertise in developing partnerships and strategic alliances• Strong track record of bottom-line responsibilities for service line launch, pricing, marketing and promotional initiativesIn addition to the executive roles, she has been responsible for board communications, capital campaigns, building stakeholder relationships, developing operating budgets, ensuring DNV/TJC/OIG/CARF readiness for acute care and behavioral health units, developing service lines, representing an organization in community events and media, working with other executive team members to improve quality and patient experience as well as implementing Lean Six process improvement initiatives. This valuable experience and knowledge gained have put her career in a position to lead during some of the most challenging times ever faced in healthcare.