Jason W. Email & Phone Number

San Francisco Bay Area

Compliance guidanceIT Best practice guidanceMentoring and trainingCustom IT solutions that require knowledge and creativity

San Francisco Bay Area

Responsible for providing support to Engineering and DevOps as well as production environments located at AWS, and two Colocation facilities. Participated in bi-weekly on-call rotations, new product roll-outs, 'deep dive' systems troubleshooting, OS tuning/health/performance, and post-mortem analysis. Considered subject matter expert on Internet, switching.

Systems Admin responsible for data and telecom operations company wide, across two plants. Operates, maintains, and provisions all facets of public facing web services and internal production, Windows and Unix, backing storage requirements for both internal production and public facing services, switched networks and redundant Juniper firewalls in both.

I enjoy working with a team, to solve technical issues in highly fluid environments while assisting others, to ensure production goals are met on time.Started production on-call rotation in 3 weeks of hire date.Worked with incoming System Administrators to accelerate spin-up.A few notable achievements:Solved failing kick-starts in production by procuring.

• System Administrator II
• Customer support calls.
• Sales support
• Perform migrations of customer data as needed to maintain balanced loads on systems and new server builds. (MySQL databases, web data, email accounts.)
• Solving complex customer issues ranging from mis-configured httpd.conf files to high server load and poorly written CGI scripts.
• Perform system restores from backups.

• March 2003 – November 2006
• Promoted to San Jose Site Lead
• Duties include, ordering and installing fiber and cat5 cross-connects from Market Post Tower.
• Documenting fiber that was installed before I started.
• Installed two 12 port cat5 backbones between the Market Post Tower Main Distribution and Intermediate Frames to HE NOC spaces.
• Maintaining hand scanner security database.

• 1998-2000 Advanced Marketing Solutions
• Promoted to TeleSales Director.
• Responsible for second and/or third interviews.
• Motivating and training of sales team.
• Scheduling of Client programs.
• IT needs of entire office.1997 – 2000 Advanced Marketing Solutions