John Futch Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Partnered with First Federal Bank to lead a project aimed at enhancing current bank strategies focusing specifically on home lending platform designs and processes. Accomplishments: - Redefined the current sales platform by building net new workflows which enhanced reporting and data integrity. Implemented the new design, allowing for targeted sales.

Jacksonville, Florida, United States

Served as Head of Mortgage Sales and Performance. Tasked with recruiting, hiring and leading the inside sales teams with a growth plan to scale to over 100 LO's within first year of operation. Largest ever approved US digital de novo/bank development company which raised $875m statutory bank capital commitments. Helped build the digital bank from the.

Jacksonville, Florida

Retail Direct Performance & Platform Director. Tasked with managing multiple teams in an effort to create strategies focused on driving profitability, maximizing business opportunities and overall department efficiencies.

Jacksonville, Florida Area

• Manage teams of various roles including Business Analyst, Quality Assurance Analyst and Inbound/Outbound Sales Associates
• Head Client Relations Team for Corporate Relocation, which consist of the implementation of new clients, QA reporting and billing/invoicing
• Responsible for managing and maintaining the lead management system, loan origination system, and telephony system within the department
• Work closely with Senior Leadership and Marketing to identify and implement new business campaigns, strategic initiatives, and sales work flow
• Effectively work on multiple system enhancements and cross platform integrations
• Create and modify current performance metrics to more proficiently track lead conversions relating to campaigns, marketing drivers and individual users.

Jacksonville, Florida Area

• Facilitated mortgage process from application to closing while demonstrating a vast knowledge of mortgage/home equity origination guidelines and procedures
• Ranked in the top 10% of sales 2010-2013, 2015 with over 815 total units funded and over $160,000,000 in total volume
• Trained over 20 employees on multiple systems as part of the EverBank Mentorship Program
• Selected as interim Sales Manager to supervise staff and lead sales office initiatives in the St. Louis office as part of the Management Leadership Program
• Selected to represent Loan Officers in Consumer Direct Lending as part of the Sales Advisory Team which met with Directors of the company in order to develop new processes and procedures
• Strong understanding of market knowledge regarding reports and announcements that affect mortgage backed securities, pricing analytics, market risk and interest rates

Jacksonville, Florida Area

• Successfully performed a wide range of accounting activities by maintaining the General Ledger account using QuickBooks, while reducing time and expenses of the outside accounting firm
• Prepared weekly and monthly financial summaries and operational status reports for the franchise
• Monitored and managed all operations for cost effectiveness, analyzed both food and labor costs, controlled purchasing and inventory levels for both store locations, and handled vendor relations
• Oversaw preparation of employee payroll and played a key role in screening, hiring and training new employees

Bachelor’S Degree, Business Administration And Management, General

Master Of Business Administration (M.B.A.), Finance, General

Activities and Societies: International MBA Program Honors Ambassador in Germany