Developed and executed comprehensive social media strategies to enhance the sanctuary’s online presence and engagement across platforms such as Facebook and Instagram. Regularly updated content to promote cat adoption, fostering opportunities, and educational resources. Utilized Adobe Photoshop to design visually appealing graphics for social media posts, including promotional materials, event announcements, and educational content. Ensured that all designs were aligned with the sanctuary’s branding and mission. Engaged with the community through social media interactions, responding to inquiries, and sharing success stories to build a strong online presence and foster a supportive network for the sanctuary. Coordinated with the team to ensure events were effectively communicated to the target audience and successfully executed.

Provided exceptional service to guests by taking orders, addressing inquiries, and ensuring a positive experience. Consistently received high customer satisfaction scores and positive feedback for attentiveness and professionalism. Trained new hires on restaurant procedures, service protocols, and best practices. Provided ongoing support to ensure staff were knowledgeable, motivated, and aligned with service goals.