Jason Wilcox Email & Phone Number

Duvall, Wa, Us

Redmond, Washington, Us

Major Accomplishments;- Increased IT collaboration by developing a forum for sharing and discussion amongst independent global Nintendo IT departments. Sessions occur twice a month and include curated topics focused on areas of interest; including engineering, leadership, and vendor management. - Reduced operational overhead for, and improve relationships with, shadow IT teams. Advocated and implemented a new constituent management program. The program has improved IT relations with business led IT teams and business partners. Seeking new opportunities to engage and support Nintendo departments, and subsidiaries, more effectively.- Seeking to improve leadership development opportunities for individual contributors, championed participation in SIM (Society for Information Management) Emerging Leadership Development program.Job Description;- Oversee the IT Platform Engineering and IT Network infrastructure teams. Supporting, coaching, mentoring infrastructure team managers.- Build on existing hyper-converged infrastructure services.- Collaborate across IT to drive strategy and efficiencies in support of the business.

Redmond, Washington, Us

Major Accomplishments;- DEI is a core area of focus in recruiting at Nintendo. Through coaching and mentoring I accelerated Nintendo DEI efforts, with 3 diversity hires. I participate in job fairs, women in tech conferences; annual internship, YearUP, Ada Developer Academy, Anitab.org (Grace Hopper) fairs.- Addressing aging AWS deployment and architecture, born in 2012, championed a clean Org deployment with modern architecture and services. The new AWS Organization provided improved governance, logging, alerting, security, standard practices, and compliance. Established consistency for solutions developers. In the first year of implementation, over 15K risky configurations were resolved across 150 accounts.- The new AWS organization saw high demand, AWS spend grew rapidly. I delivered efficiencies in public cloud cost optimization and governance through implementation of tools and budgeting practices, capturing ~$5MM in savings over 5 years. Success brought expansion of practices to other North American Nintendo subsidiaries; Retro Studios, Next Level Games, NTD.- Lead selection and deployment of Ansible Tower as an automation tool standard for infrastructure, replacing CHEF. Advocated integration with our maturing ServiceNow CMDB, allowing automation of AWS account deployments, and improved zero day vulnerability response and remediation (using Prisma Cloud).Job Description;- Train, mentor, manage a team of platform engineers.- Build and maintain vendor relationships.- Guide business in selecting appropriate platform solutions based on business requirements.- Operate existing Nutanix AHV, VMware ESXi, and storage infrastructure through anticipated hardware refresh and organic growth.- Manage and maintain Rubrik data resiliency solution.- Manage and maintain IaaS; AWS, Azure, OCI, GCP.- Perform routine activity reviews meeting ITPE audit and compliance requirements, including JSOX and PCI.- Manage vendor relations.

Major Accomplishments;- Organizing 2023 SIM Seattle Golf tournament fund raiser (9/18/2023), raised $10,000 for donation to YearUP- Financial giving to YearUPJob Description;- Drive strengthening of professional communications among members who direct the application of information technology in private and public organizations. - Maintain, and establish new, SIM Seattle relationships with partners sharing SIM vision and mission.- Expand SIM Seattle membership and participation.- Organize and host member networking events.

Bellevue, Wa, Us

Major Accomplishments;- Business continuity planning updates required a shift in data center strategy. Facilitated establishment of two new (Active-Active) data centers utilizing a variety of infrastructure and virtualization technologies to support migrations and meet RTO/RPOs for critical systems. Educated solution owners on infrastructure capabilities in order to inform architectural updates to application services.- Increased demand for IT labor challenged our capacity to deliver given project schedules. I orchestrated growth of the team from 13 to 26 team members in support of major projects and commitments.- 2017, completed first foray into AWS with dedicated connectivity, accounting practices and governance.- Championed expanded adoption of automation, improving virtual server delivery timelines from over a week to 2 days (including engineering and solutions review).Job Description;- Coach, mentor, support, team members in support of IT strategy and team member retention.- Supervised design, deployment, and support of enterprise systems including; compute, identity, public cloud.- Developed, and maintained adherence to, governance, risk, compliance, and architectural standards and practices; PCI, SOX, NERC.- Identify, enact and drive, opportunities to maintain or improve operational efficiency and availability.- Provide support to leadership in developing IT strategy.

Bellevue, Wa, Us

Major Accomplishments;- Engineered adoption of, and conversion to, the Cisco UCS platform, designing and deploying three UCS management domains and 70 nodes.- Facilitated establishment of two new data center build outs. Devised migration strategy to include system architectural updates to leverage new services. Delivering improvements to disaster recovery (RTO & RPO) for critical systems.Job Description;- Architect and Design IT systems spanning multiple teams (Compute, Storage, Network, Infrastructure Security).- Consult and educate IT system customers (application and platform support teams) on IT infrastructure initiatives and standards.- Set standards and policies for Compute team as well as collaborate in creation of the same across the rest of IT, as well as business.- Define metrics for reporting to upper management on capacity planning, utilization, licensing and auditing related to information across all part of the team.- Identify and address efficiency opportunities with technology, automation or process & procedure.- Coordinate vendor communications and efforts.- Orchestrated staff to keep task and workload balance with emphasis on meeting IT tactical plan goals and project delivery commitments.

Bellevue, Wa, Us

- Mentor and escalation point for junior engineers.- Manage and maintain VMware vSphere infrastructure.- Architect and implement systems, solutions, and infrastructure.

Bellevue, Wa, Us

- Manage and maintain Active Directory, Group Policy, DNS, DHCP, Exchange 2003.- Supported migration of Exchange 2003 to 2010.- Accelerated deployment of SCCM Client to managed servers.- Developed document standards and operating procedures, increasing consistency in delivery and quality.- Managed ticket queue for Server team, cutting backlog down by 90% in 6 months.

Everett, Wa, Us

- Supervised help desk staff in support delivery.- Operated Active Directory and Exchange for 600 users. Including migration to Exchange 2010.- Designed, deployed, and maintained regional IT infrastructure across 23 sites and 2 data centers.- Engineered innovation of disaster recovery solution, including testing and validation.- Transformed server deployment standards to capture technical and operational cost savings through virtualization.- Facilitated migrations of HR and PR systems (P2V) to VMware.- Established remote desktop standards and tools (RDP) system to eliminate users directly remoting to application servers.

- Managed and maintained systems across two data centers.- Operated Active Directory and Exchange for 2000 users.- Managed and maintained VMware ESX.- Administrated patching systems across the division in MT, OR, WA, and HI.- Planned and coordinated deployment of new IT resources and systems to remote offices.- Oversaw and supported eight divisional help desk team members.- Maintained SOX (Sarbanes Oxley) compliance, key controls, and practices, including audit support.

Us

- Perform scheduled systems and network maintenance for assigned clients.- Update/maintain systems and inventory documentation.- Authored technical assessments to assist clients in planning for growth.

* 3521 – Automotive Organizational Mechanic