Jeff Wilkinson Email & Phone Number

Orlando, Florida, US

Dallas, TX, US

General Manager, specializing in luxury and lifestyle hotels for both branded and independent properties. Day to day operational and financial oversight of hotels to ensure compiance with brand and or or coporate operating guidelines. Consultation on exisitng hotel or new build properties to ensure operational and financial excellence.

Marble Falls, TX, US

Supervision of General Managers for seven hotels within the region, ensuring adherence to SOPs' and brand standards. Coordinate housekeeping services with an emphasis on cost control, brand and corporate standards. Review daily management and revenue reports to address variances and areas for improvement. Monitor staffing and payroll to ensure compliance.

Management of 250 room full service hotel with lounge restaurant and 12,000 sq. feet of meeting space. Monitored inventory control for rooms, ensuring adherance to quality control standards and brand guidelines. Generated variance reports and analysis to identify potential areas for improvement or adjustment. Directed food costing for Food and Beverage.

Directed operations for several limited service hotels within IHG, Hilton and Choice brands. Recruited, trained and supervised staff across departments and organizational levels including managers and supervisors. Task force assignments to several different hotels within the portfolio. Ledf rate structuring to ensure financial targets were met..

Oversaw onsite management efforts for four star luxury beach resort, incluiding condominiums, single family residences and hotel. Supervised cross functional teams,including reservationists, front desk, concierges and housekeeping. Built relationships with Corporate clients, wedding and event planners and other key accounts. Identifed and qualified.

Directed housekeeping and laundry operations for 5 star resort hotel and task force responsibility in sister hotel. Maintained hotel and common areas, coordinated staff schedules. Directed inventory control and supply procurement. Daily inspections of rooms and common areas to ensure cleanliness and compliance to hotel standards.

Marketing into new territory to increase sales and visibility, through cold calling and on-site presentations.Development of pamphlets and brochures highlighting companies’ achievements and capabilities.Followed up with project managers and homeowners to ensure highest levels of satisfaction.Management of luxury resort properties for second.

Broomfield, CO, US

Overall responsibility for several luxury Homeowner Associations at Keystone Ski Resort and Bachelor Gulch Village which is a part of Beaver Creek Ski Resort

Broomfield, CO, US

General Manager of Hummingbird Lodge – the most exclusive property in Bachelor Gulch Village.Director of Housekeeping for Mountain House and Bachelor Gulch Villages.Management of multiple properties.Supervision of housekeepers, custodial personnel, concierge, bellmen, front desk agents, building engineers, pool and spa personnel, as well as landscaping.

Personal Assistant to Association president which included former U.S. Army Chiefs of Staff and Military Representatives to NATO.Responsibility for mail room, custodial personnel and lobby receptionists. Responsible for purchase of all office furniture and equipment.Managed security and key control programs. Implemented new security procedures and policies.

Certificate

Certificate, Advanced Hospitality Principals