Jennifer Willen, Sphr, Shrm-Scp Email & Phone Number

Walnut Creek, California, US

Walnut Creek, California, US

Lead team to deliver full suite of core HR operations supporting 650+ employees across 5 multistate companies (i.e., employee relations, benefits, HRIS and HR data management, recruitment/onboarding, compensation, payroll, policies/ handbook, performance management, etc.). Drive development and delivery of adaptive and people-centered services, structure.

In September 2019, Easterseals Bay Area transformed into the Catalight Foundation and a family of companies.Catalight is a new foundation born out of the deep expertise of its Easterseals roots that helps health care organizations transform their business operations so they can grow and scale efficiently while focusing on what matters most – delivering.

Berkeley, CA, US

Reporting to the Chief HR Officer, served as an HR strategic leader and member of the HR Leadership Team, contributing to company HR strategies and programs. Led a team of exempt and non-exempt HR field staff that supported scientific research units’ strategic and tactical HR needs in recruitment, organizational development, compensation, employee/labor.

Berkeley, CA, US

Served as trusted advisor to scientific and operations divisions’ senior leaders and managers on workforce planning, change management, and other complex talent and organizational issues. Guided and advised supervisors and managers on identification and resolution of employee relations and performance management issues. 360 review coaching. Client groups.

Berkeley, CA, US

HR business partner supporting the Environmental Energy Technologies Division with a focus on hiring and promotion, performance management, HR advising, process improvement, and employee relations.

Houston, TX, US

• Created centralized human resources department for agency with decentralized HR functional areas. Consolidated all HR functions, and assessed for quality, efficiency, and cost-effectiveness. Developed strategic plan.
• Recommended and implemented HRIS, which reduced costs and increased HR efficiency.
• Authored and implemented Progressive Discipline Policy to minimize unemployment claims and promote employee retention. Gained buy-in from hiring managers.
• Crafted new employment application and revamped application process to ensure legal compliance.

Houston, TX, US

• Managed all areas of employee benefits, worker's compensation, and unemployment claims. Oversaw member accounts office serving 2,300+ membership units. Executed financial management/budgeting projects benefitting.
• Streamlined and improved delivery of benefits services.
• Bolstered staff morale through initiation and implementation of staff training program targeting non-exempt employees.
• Increased efficiency, minimized errors and elevated customer service standards for membership accounts office.
• Managed software conversion implementation for revenue accounting system.

B.A., Psychology

M.A., Higher Education And Student Affairs