Jonathan W. Email & Phone Number

Birmingham, England, United Kingdom

Banbury, England, United Kingdom

Over the past four years, I have been instrumental in growing the infrastructure technology for one of the fastest-growing teams on the Formula E grid. My journey began with leading a comprehensive transformation of the IT infrastructure, deploying a new virtual environment on hyper-converged infrastructure and implementing advanced switching, which significantly improved network performance and user satisfaction while reducing support costs. I then architected a scalable AWS-based big data… Show more Over the past four years, I have been instrumental in growing the infrastructure technology for one of the fastest-growing teams on the Formula E grid. My journey began with leading a comprehensive transformation of the IT infrastructure, deploying a new virtual environment on hyper-converged infrastructure and implementing advanced switching, which significantly improved network performance and user satisfaction while reducing support costs. I then architected a scalable AWS-based big data platform, allowing the team to perform critical data analysis during race events with enhanced efficiency. Most recently, I led the implementation of a virtual platform refresh utilising Nutanix infrastructure, optimising resource utilisation and achieving a significant total cost of ownership reduction over three years.Head of IT (Reporting to CFO)• Infrastructure Architecture & Transformation:o Led the design and implementation of a virtual infrastructure platform refresh using Nutanix hyper-converged appliances, optimizing resource utilization and achieving a TCO reduction of £160k over 3 years.o Oversaw a comprehensive transformation of IT infrastructure and network systems, deploying a new VMware environment on hyper-converged infrastructure and implementing advanced Core and Edge switching.o Architected a big data platform on AWS, enabling critical data analysis capabilities for the race team and enhancing data-informed decision-making.• IT Leadership & Management:o Led technical strategy sessions with senior stakeholders, developing and delivering the IT and Technology roadmapo Fostered a culture of continuous improvement through ongoing disaster recovery and business continuity planning.o Designed and implemented IT security and governance policies, enhancing M365 security with Azure Active Directory and Conditional Access Show less

Hatfield, England, United Kingdom

Head of Infrastructure and Engineering (Reporting to IT Director)• Infrastructure Architecture & Cloud Strategy:o Led the internal technology direction, ensuring value for money on all cloud infrastructure spending.o Oversaw all IT systems, including on-premise, virtual, and cloud environments• IT Leadership & Management:o Chaired monthly IT roundtables with business colleagues, driving strategic IT initiatives

Birmingham, West Midlands, United Kingdom

Senior Solutions Architect (Reporting to Head of Architecture)• Infrastructure Architecture & Project Deliveryo Scoped and designed the HS2 digital twin infrastructureo Provided governance and assurance for IT projects, ensuring timely and within-budget delivery• Technical Leadership & Mentorshipo Mentored junior colleagues and participated in solution integration boards

Banbury

Trackside IT Systems Technician• Administration of VMWare vSphere 6.x • Capacity planning for storage & compute resources in the trackside cluster• Storage management (Tegile, Netapp & Compellent)• LAN/WAN management with Cisco devices and Palo Alto firewalls• Extensive support of Motorsport specific applications (Atlas, Ferrari Suite)• 3rd Party supplier management• Pit stop practice driver

Birmingham, United Kingdom

Senior Solutions ArchitectReporting to the CTO my main focus is on HS2’s current infrastructure and how best to achieve the governments “Cloud first” mandate. This involves all of the following:• Engaging with stakeholders to establish business needs and map to a technical solution• Plan success criteria and technical deliverable objectives and document accordingly• Lead our “Technical Design Forum” where new ideas and solutions are first proposed• Work directly with… Show more Senior Solutions ArchitectReporting to the CTO my main focus is on HS2’s current infrastructure and how best to achieve the governments “Cloud first” mandate. This involves all of the following:• Engaging with stakeholders to establish business needs and map to a technical solution• Plan success criteria and technical deliverable objectives and document accordingly• Lead our “Technical Design Forum” where new ideas and solutions are first proposed• Work directly with project sponsors to assure delivery is on budget and time• Technical reference point for IT as a whole.Achievements• Commissioned DRaaS and planned and executed datacentre migration to vCloud Air service• Planned and implemented vRealize Orchestration of DR events alongside DRaaS project Show less

Leicester, United Kingdom

Team lead for a small but dedicated team of infrastructure professionals

Leicester, United Kingdom

My role covers system design, architecture and implementation of both physical and virtual infrastructure and multi vendor storage platforms.2013 Designed and planned the migration of our outsourced SAP ERP & BW infrastructure to our in house VMware cluster. In total we migrated 4 production systems consisting of 16TB of data. Once migrated and stable we then planned in an upgrade to the current SAP supported platform.2012Dunelm have now successfully implemented vSphere… Show more My role covers system design, architecture and implementation of both physical and virtual infrastructure and multi vendor storage platforms.2013 Designed and planned the migration of our outsourced SAP ERP & BW infrastructure to our in house VMware cluster. In total we migrated 4 production systems consisting of 16TB of data. Once migrated and stable we then planned in an upgrade to the current SAP supported platform.2012Dunelm have now successfully implemented vSphere 5.1 SRM Cluster on NetApp at our Primary & DR sites. This takes us from a position of zero virtual infrastructure and shared storage to a fully fault tolerant highly available platform. Show less

Nottingham, United Kingdom

Reporting to European IT Operations Manager and responsible for:Administration of VMWare clusters (ESX 3.5, vSphere 4.1)Administration of Citrix farm distributed across virtual and physical serversManagement of Cisco SwitchesActive Directory and group policy administrationRemote support of our clients/customers while using our hosted applicationsCommissioning of new server/desktop/peripheral hardwareSupporting Microsoft Application ServersPhysical asset and… Show more Reporting to European IT Operations Manager and responsible for:Administration of VMWare clusters (ESX 3.5, vSphere 4.1)Administration of Citrix farm distributed across virtual and physical serversManagement of Cisco SwitchesActive Directory and group policy administrationRemote support of our clients/customers while using our hosted applicationsCommissioning of new server/desktop/peripheral hardwareSupporting Microsoft Application ServersPhysical asset and license management within the businessSupport of Blackberry BES, Exchange 2003/2007 & all Windows server 2003-2008 Show less

Providing support to both inhouse and remote clients across multiple platforms. Windows Server 2000 - 2008 and Exchange 2003 to 2007. Remote support of 250+ desktop users using varying remote support tools. Onsite support of 20 different sites from manufacturing to financial advisors and the variety of systems and hardware they use. Day to day backup management for all clients including testing and DR planning. Configuration of internal networks with Cisco/HP Procurve switches as and when… Show more Providing support to both inhouse and remote clients across multiple platforms. Windows Server 2000 - 2008 and Exchange 2003 to 2007. Remote support of 250+ desktop users using varying remote support tools. Onsite support of 20 different sites from manufacturing to financial advisors and the variety of systems and hardware they use. Day to day backup management for all clients including testing and DR planning. Configuration of internal networks with Cisco/HP Procurve switches as and when required. Show less

Providing support across a distributed network covering Call Centres and satellite branches.Remote support of users using a variety of remote tools from standard RDP to Dameware and shadowing of Terminal Services sessions.Virtualisation tasks that come from migrating from a physical to virtual environment. Specifically with VMWare ESX & VSphere.Active Directory domain management including the creation of users and management and auditing of Group Policy using GPMC.Backup… Show more Providing support across a distributed network covering Call Centres and satellite branches.Remote support of users using a variety of remote tools from standard RDP to Dameware and shadowing of Terminal Services sessions.Virtualisation tasks that come from migrating from a physical to virtual environment. Specifically with VMWare ESX & VSphere.Active Directory domain management including the creation of users and management and auditing of Group Policy using GPMC.Backup operator on rotation. Responsible for backup jobs across the week and collection and return of tapes from our offsite data storage centre.Hardware break/fix across all platforms from server to desktop to printers.Project tasks as directed by the business.Completed ProjectsDesktop/Laptop imaging system: The Brief for the project was to find a solution that would be more cost effective and easier to use from a support point of view. Various options where considered but after completing a risk assessment and likely business impact I got the signoff to implement 'FOG' which is a free open source imaging solution. It meets all the needs in the original brief with some extra options that allow for future development and cost saving. Show less

Day to day support on the O2 contract. Supporting multiple call centres and retail stores.Active Directory management, bespoke and commercial applicatrion support, remote support of retail stores. User account creation and deletion, email configuration.

Now a senior member of the centralised support team providing second level to call agents and third level to less experienced members of the centralised team. This support is predominantly network orientated including wired/wireless and DSL and ADSL troubleshooting for customers.Our other main responsibility is making sure the business meets its field intervention target and as a part of this we do analysis on failed interventions and feedback as required to the agents… Show more Now a senior member of the centralised support team providing second level to call agents and third level to less experienced members of the centralised team. This support is predominantly network orientated including wired/wireless and DSL and ADSL troubleshooting for customers.Our other main responsibility is making sure the business meets its field intervention target and as a part of this we do analysis on failed interventions and feedback as required to the agents concerned.Resolving system issues with call agent workstations which includes managing user accounts and profiles in and Active Directory structureSmall scale project management mainly dealing in efficiency and systems integration specific to the support team. Show less