As a Principle Engineer at Houseful I lead cross team projects ensuring alignment with business goals and non functional requirements. I also work with the technology leadership team to set the direction.

• Led a team focused on transforming Cloud Infrastructure at Zoopla, improving stability, performance, and time-to-market alignment with business goals.• Established a community of practice to develop cloud infrastructure standards and best practices organization-wide.• Achieved significant cost savings through architectural optimisations and collaborated with teams to embed SRE and FinOps best practices.

• Led a cross-functional technology team at Bambora Pacific (currently Worldline), overseeing design, development, QA, compliance, and platform operations.• Created and implemented a technology strategy aligned with business objectives and budget constraints.• Established DevSecOps practices, enhancing security measures within the organization.• Reviewed contracts and set the baseline for client and supplier agreements.

• Ensured uptime and stability of payment platform and IT infrastructure for terminal business in Melbourne and online business in Sydney.• Led technology works stream for Ingenico / Bambora integration post acquisition.• Managed project increasing transaction per second ten-fold and closed gaps on ISO 27001 for 2019 certification.

• Led the technical and cultural transformation at Bambora, implementing tooling and frameworks for efficient project flow to production.• Managed systems architecture, deployment automation, and monitoring to enhance dev/product feedback loop for continuous improvement.

* Led the applications team with responsibility for the 24/7 365-day availability of the Java based payments platform.* Responsible for several coverage areas including projects, monitoring, automation, BAU, support, payment processing, bank authorisation, fraud prevention and settlement.* Maintained PCI DSS Level 1 compliance including security patching, weekly vulnerabilities scans and documentation.* Built and maintained monitoring that captures issues, changes and performance degradation.* Performance tunes the Java based PSP applications including log monitoring / correlation IDs and synthetic monitoring.* Produced and maintained a library of PowerShell, Python and Bash Scripts used to automate tasks. * Successfully led accreditation projects for supporting new acquirers, fraud screening features and payment methods. * Improved uptime within 2 years from 99.9+% to 99.999% transaction processing uptime.

* Maintained hardware, software and connectivity of the Sage Pay payment system covering network, databases, applications, operating systems and storage.* Responsibility for uptime, performance and DR, Run books, monitoring and optimisation.* Drafted a DR solution to restore service within minutes of an outage.* Successfully managed 30+ bank accreditation projects including VBV / MSC, new acquirers, payment types, Multi-Currency, Continuous Authority for both APACS and ISO8583 platforms.

* Developed tools that were used by the technical support team to troubleshoot integration issues.* Led a project team project on developing and delivering a developer portal, which was the first of its kind for the business.

* Developing and maintaining code for Hospitality Web, which is the popular web interface to the room booking system* Implemented more effective working structure for the small support team to allow them to close support issues quicker, transfer knowledge and still meet deadlines for project / chargeable work on any project chargeable work. * Writing stored procedures, Views and functions for Oracle, Sybase and SQL Server.* Chargeable on-site consultancy for new and existing clients such as Deutsche Bank, UBS and Westfield.* Technical training (both staff and clients on site). Specifically SQL and reporting.* Working with business users in order to create custom financial / operational reports (SQL) or UI in Hospitality Web.* Establish and maintain excellent relationships with clients especially during time of crisis.* Frequent client visits including overseas business trip to Sydney where I was responsible for the management of client installations, presales consultancy and on-site training. Clients included Citigroup, Westfield, , Credit Suisse First Boston and UBS.* Designed and developed the Datacraft website which provided extensive product information/ demonstrations and case studies.