Jonathan Luke Email & Phone Number

Redmond, Washington, United States

Fort Lewis, Washington, United States

• While performing Senior Service Engineer role, plans and implements Azure SaaS solution for organization; Manages user identity, licensing, and access control for org MS365/Teams environment.• Extensive training in Azure Lab environments, deploying secure IaaS solutions, integrating SaaS capabilities, and interconnecting with on-prem lab environment (Azure AD Connect).

Fort Lewis, Washington, United States

• Subject Matter Expert on several core services including SharePoint, Exchange, SQL, and Active Directory assisting numerous organizations in the region with server and architecture support.• Securely provisions VMware systems and constantly evaluates performance and efficient resource allocation• Enhances availability of infrastructure through planning, thorough testing, efficient implementation and comprehensive support while maintaining change management tracking and procedural… Show more • Subject Matter Expert on several core services including SharePoint, Exchange, SQL, and Active Directory assisting numerous organizations in the region with server and architecture support.• Securely provisions VMware systems and constantly evaluates performance and efficient resource allocation• Enhances availability of infrastructure through planning, thorough testing, efficient implementation and comprehensive support while maintaining change management tracking and procedural documentation.• Analyzes, troubleshoots and diagnoses problems and provides prompt repair and solutions. Show less

Fort Drum, New York, United States

• Continuously refined and improved organization system architectures providing secure and highly available services (AD, Exchange, SQL, and SharePoint) to users connected locally and across network boundaries.• Orchestrated integration, distribution, and validation of software, system, and infrastructure upgrades.• Managed VMware host and guest OS deployment, configuration, and security.

Developed systems for automated data collection, analytics, and reporting of network events. Tracked and analyzed enterprise-wide computer incidents for trends to provide recommendations. Performed statistical analysis to identify top critical incidents on the network.