Jeremy Marshall Email and Phone Number

I'm a versatile freelance Product Designer with expertise in usability and a passion for design thinking. My design approach is rooted in research, empathy, and collaboration, ensuring I deliver work that meets user needs and helps businesses grow. With an eye for innovation, I constantly explore new trends and technologies to enhance user experiences. Let's collaborate and create remarkable designs together. Please reach out via LinkedIn or email me at Design@jwm.nyc.

A B2B healthcare technology startup that designs human-centered software for government agencies. Employment ended due to a reduction in force. • Mentored and upskilled Senior Designers via weekly design reviews.• Led design for new web and mobile B2B and B2C products.• Collaborated with cross-functional teams to launch products.• Held design workshops to educate non-designers on the iterative design process.• Presented design concepts and solutions to stakeholders to gather feedback.• Maintained Figma design libraries to ensure consistency across projects.

A B2C esports technology startup with an aim-training software for desktop gamers. Employment ended due to a company-wide reduction in force. • Generated $24M in sales by designing features to promote an esports product (Jwm.nyc/esports).• Led UX as the founding designer for Statespace's Digital Health team.• Upskilled and provided leadership to 3 talented product designers.• Launched 4 B2C products and 5 large features across PC and mobile platforms.• Collaborated with Science, Engineering, & Product teams to launch B2C products.• Managed stakeholder expectations by providing regular project updates and proactively addressing concerns or questions.• Conducted user research with over 100 participants.

A B2C mobile gaming technology startup that developed mobile consumer-facing trivia apps. FleetWit, Inc. closed its business in May 2020 during COVID-19.• Increased user engagement by 15% by redesigning the FleetWit app.• Created and managed the design system for three mobile apps.• Conducted user research to gather insights and validate design assumptions.• Completed end-to-end product design for three consumer-facing mobile apps.• Conducted competitive analyses to inform design strategy and identify opportunities for differentiation.

A B2B Fintech/Adtech startup with products that connect sports betting companies and retailers. Employment ended due to a company-wide reduction in force.• Raised $30M in funding by designing B2B and B2C products to attract investors (Jwm.nyc/fintech).• Created the Prizeout logo, brand identity, and design system.• Conducted stakeholder interviews to learn project goals and business needs.• Completed the end-to-end product design for all Prizeout products.• Conducted market research and competitive analyses to identify market gaps.

A B2B online media technology startup that helps small business owners grow their businesses through articles, lead generation, and an online community.• Increased user engagement by 30% by redesigning pages on Business.com. • Raised lead generation conversions by 8% by A/B testing my design iterations.• Evaluated and redesigned templates used on thousands of Business.com articles.• Collaborated with developers to ensure accurate implementation of design specs.• Designed usability tests and trained staff to moderate sessions.• Designed ad creative for B2B SaaS advertising partners. • Collaborated with stakeholders to define design strategy and roadmap.

A human factors consulting firm within Underwriters Laboratories (UL) that specialized in usability testing for medical devices.• Secured over $200,000 in contracts through co-authored proposals tailored to client needs.• Collaboratively executed over 100 usability sessions to gain further insight into client products.• Engaged clients to build rapport, share usability test results, and explore design solutions.• Wrote usability test plans to evaluate client products and test design mitigations.

• Designed experiments to gather data on human psychophysiological responses due to body posture.• Developed a research-based hypothesis and presented research to peers and university faculty.• Executed over 60 test sessions to record psychophysiological data.

Supervised a community of graduate and undergraduate students. • Lead teams of Resident Assistants to execute 10+ programs for the community. • Collaborated with campus police during emergencies as a campus authority. • Spoke to 200+ students, individually, to gauge academic and mental health needs. • Presented research at local Resident Assistant conferences: bit.ly/1TTjCUD

Conducted a study on the persuasiveness of profanity in printed ads. • Project title: The Persuasive Impact of Explicit and Implied Profanity in Advertisements.• Developed a research-based hypothesis. Presented research to peers and faculty.• Analyzed data and summarized results in a co-authored, formal paper. • Submitted paper for publication.

A position at Clarkson University's Biometrics Department with the goal of creating a video to help secure additional funding for a program within the Biometrics Department.• Sorted through 50GB of pre-recorded footage. • Edited footage and effects using Adobe After Effects, Photoshop, and Premiere Pro.• Created scripts, storyboards, and outlines to pitch video.• Hired and coached a voice talent to read lines for video narration.• Connected with musical talent to secure permission to use a musical track for the video.• View the final product here: https://www.youtube.com/watch?v=OEQ5d3kjUjY

Researched harvesting ambient human motion in an engineering laboratory. • Engineered design solutions by collaborating with a team of on-campus faculty. • Collaborated with a team of engineers to author research grant proposals. • Communicated research findings at local and national conferences: bit.ly/1RcMhwN

A position at Clarkson University's early college program, The Clarkson School.Tasks and accomplishments:• Supervised high-school-aged students living in a university residence hall. • Responded to emergency calls to assist dormitory residents in need.• Conducted tours for prospective students and family.• Served as a liaison between the dormitory residents and housing coordinators.• Met with prospective students for the Clarkson School to address any inquiries or concerns.

Researched strengthening metal surfaces in an engineering laboratory. • Iterated designs to address problems with testing metal product samples. • Shared engineering designs with local fabrication teams to develop a final product. • Communicated research findings at local and national conferences: bit.ly/1TyVMNB • Published research findings in a peer-reviewed journal: bit.ly/1P37Ezm

Researched energy storage capacity of batteries and similar products in an engineering lab. • Worked on a team of researchers to understand and address battery design flaws. • Used an iterative design process to engineer energy-storing prototypes. • Presented research nationally to communicate research findings: bit.ly/1QKw19q

An office position held at the Clarkson School admissions department at Clarkson University.• Conducted tours throughout the summer to prospective students and family.• Entered data and maintained student files electronically.• Corresponded with prospective students and their parents on behalf of the Clarkson School.• Met with prospective students for the Clarkson School to address any inquiries or concerns.