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Hi there! I'm the Director of User Experience, Design System at UnitedHealthcare. As a system designer specializing in leadership and strategy, my greatest strengths lie in creative problem solving. My background in front-end engineering educates my approach, enabling me to derive inspiration from the intricacies of code construction.As an alumni of BloomTech's Full Stack program, I believe the time working in a collaborative setting in a full-stack environment was crucial in developing my love for user experience engineering, and the handoff between design and development. When not in front of a computer screen, I enjoy playing volleyball, catering to my house plants, and being outside with my daughter, Stevie, husband, Nick and Australian Shepherd, Bear. I'm always interested in networking with other professionals, so feel free to reach out at jessicawolff.me@gmail.com. Experience in: HTML, CSS, SaSS, JS, React, LottieFiles, VueJS, TailwindCSS, LESS, MaterialUI, GreenSockDesign: Figma, Adobe Creative Suite: Ai, Ae, Id, Ps, LrC, LottieFiles
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Senior Ux EngineerUnitedhealthcare Dec 2022 - Nov 2023- Led the design system Mobile App Library initiative, overseeing the work of 131 components, and 105 styles from inception to implementation. - Providing leadership to design system team members, contractors and 15 design system contributors (Admirals). Assigning tasks, managing workloads and scheduling sprint deliverables by utilizing product management tools.- Collaborate with cross-functional teams and product leaders to define design system guidelines. - Conduct weekly design demos and critique of system topics with 120 non-design system team attendees in aggregate.- Work closely with developers to ensure seamless integration of design into the development process of components and tools, maintaining design fidelity at 81%.- Champion the adoption of design thinking methodologies within the organization, promoting a user-centered approach to problem solving. Presented in several organization-level meetings and Lunch & Learn sessions, to promote design alignment and consistency.- Provide critical decision making and effective communication in heightened conversations involving senior leadership, product team leadership and development teams, emphasizing empathy and respect to forge strong relationships throughout the organization.- Led training sessions of 120+ designers among 10+ studios on the Consumer Product Design team, introducing them to the design system.- Contributed code to the Github repository writing in React, Javascript, Stitches and CSS. -
User Experience EngineerUnitedhealthcare Jul 2021 - Jan 2023Remote -
User Experience EngineerFreelance Apr 2021 - Apr 2022
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Club Director, Co-OwnerNorthland Volleyball May 2018 - Jul 2021Cloquet, Mn
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Lead Ux EngineerThe Cultural North Nov 2020 - Mar 2021Duluth, Minnesota, United States- Built wireframe prototypes that helped improve development output time, increasing the number of clients we could take on to our workflow by 20%.- Redesigned and developed outdated and heavy Wordpress sites with modern and responsive web views, resulting in an average 3x conversion rate for our customers.- Improved site performance by migrating to a light-weight headless CMS, managed all cross-browser and multi-platform compatibility, and reduced bundle and asset-size leading to an average reduced bounce rate of 25%.- Crafted designs for different web apps to enhance user experience, leading to higher profitability for our clients and an increase in client referrals, generating $30,000 in additional revenue. -
Technical Team LeadBloomtech Jun 2020 - Nov 2020Remote● Prepared code and wireframe reviews and offered actionable feedback to developers increasing code quality by 30%● Directed a team of 10 front-end developers to meet project deliverables while adhering to the client and project specifications -
Student Ux EngineerBloomtech Oct 2019 - Jun 2020Remote- Led design and front-end development team to create a custom social media manager capable of organizing and scheduling tweets while simultaneously managing engagement statistics to improve Lambda’s social engagement on Twitter- Worked with the back-end team to strategically display drafts, scheduled posts and directly post tweets to any account in real time, utilizing Twitter’s API- Designed using Figma, Adobe Illustrator, Adobe Photoshop- Developed using HTML5, CSS, JavaScript, React and SaSS -
Ux EngineerIllustrated Js Jun 2020 - Nov 2020Duluth, Minnesota, United States- Led user experience research and product strategy by conducting user interviews, gathering user feedback and creating user stories, leading to a deeper understanding of the business domain and customer needs.- Guided the team through a product pivot in content curation by wireframing future iterations to improve features based on user feedback.
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Sales Team LeadTrailfitters May 2019 - Nov 2019Duluth, Minnesota AreaWonderful products and people, a fun position that I get to spend learning about my favorite outdoor essentials. -
Marketing CoordinatorDsgw Architects Oct 2018 - Oct 2019Duluth, Minnesota Area- Contribute to revenue growth by writing and designing proposals for architectural, interior design, project management and construction bids using the Adobe Creative Suite. Develop conference presentation material. - Designed manage company website and social media accounts. -
Resort Services Manager, Graphic DesignerSpirit Mountain Recreation Area Oct 2016 - Sep 2018Duluth, Minnesota AreaSupervise the marketing and sales team, including all resort services. Tactical planning with experience in hiring, training and motivating top performers. Manage all marketing and event promotion strategies. Develop content for advertisements and work alongside marketing consultants to create annual campaigns. Perform all budget tracking for the department.-Represented the company in live and recorded news stories, locally, regionally and state-wide. -Answered customer's telephone, mail, and in-person inquiries and directed to the appropriate sales area.-Directly communicated with customers for complaints, requests and feedback, represented the company. -Educated customers about our brand to incite excitement about the company's values. -Hired, trained and supervised employees.-Monitor and manage a positive brand image through digital, social media, outdoor and stationary platforms.-Assist in managing annual marketing budget.-Create and organize customer acquisition programs to attract and retain customers. -Utilized marketing design & graphical software including Adobe Photoshop, Illustrator, Lightroom and -Apple iMovie for advertising purposes.-Develop and execute new marketing channels through sustained and acquired partnerships, as well as trade shows. -
Marketing And Design ConsultantAcadian Candle Company Jun 2016 - Jan 2017Bloomington, Mn-Develop, design and build marketing campaigns on social media and web-based channels. -Acquire prospective customers through new target segments, based on demographic customer information. -Analyzing the market for favorable conditions to release products and company information. -Researching and sharing web-based content in related fields on various social platforms to encourage engagement and conversation. -Design, build and maintain marketing campaigns on social media channels. -Built Direct to Consumer (D2C) advertisements for online marketing tools, including analytics.
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Marketing DirectorThe Foundation For Cancer Care In Tanzania Dec 2015 - Dec 2016Edina, MnImprove the brand recognition of the non-profit through newsletters, publications, press release, website HTML, social media, and digital advertising. Campaign for fundraising initiatives, and event planning. Write and submit grant applications. Explore and refine activity on fundraising sites and analytic software.-Develop strategies to publish content that reflects the company image and mission. -Campaign for fundraising initiatives including attending events, event-planning and managing, social media influencing, web-based. -Effectively promote the organization and its events through custom communication programs and content creating. -Identify target market and recognize appropriate marketing tools to serve that target.-Responsible for designing, creating and delivering online marketing to support the growth and expansion of the organization.-Enquire the attendance of local, regional and international medical professionals for the organizational events.-Providing press releases, quarterly.-Managed the organizations website, fundraising sites, grant applications, and marketing analytic softwares. -
Social Media Marketing Manager, Graphic DesignerMajor League Baseball Players Alumni Association Dec 2015 - Oct 2016Colorado Springs, CoManage all social media accounts including blogs, social networking, and forums. Create and send email marketing campaigns to the baseball fan subscription list. Analyze competitors to evaluate the effectiveness of marketing strategy. Plan and negotiate media buys, including print, digital and radio ads. In May 2016, I moved back to Minnesota and continued to work for MLBPAA, meeting with our sales manager to develop a new marketing strategy, including graphically editing photos and content creating.I managed the graphic editing advertisements for our merchandise and was the page admin on all social media accounts for the MLB subsidiary. -
Marketing InternMajor League Baseball Players Alumni Association Sep 2014 - Dec 2015Colorado Springs, Colorado Area -
Teaching AssistantUniversity Of Colorado Colorado Springs Dec 2014 - May 2015Dwire School Of BusinessRead the Marketing Research course booksCreated and developed class lectures for the professorResearched new research tools to be presented to that semester's studentsStudied the IBM SPSS Statistical Analysis softwareHelped current students with questions regarding the class and assignments. -
Resident AssistantSummit Management, Llc Jun 2013 - Sep 2013Duluth, Mn -
Leasing SpecialistSummit Management, Llc Feb 2013 - Aug 2013Duluth, Mn -
Resident AssistantSummit Management, Llc Dec 2012 - Jun 2013Duluth, Mn
Jessica Wolff Skills
Jessica Wolff Education Details
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Business, Management, Marketing, And Related Support Services -
Demos EducationSmall Business, Branding & Professional Photography -
Marketing And Graphic Design -
High School
Frequently Asked Questions about Jessica Wolff
What is Jessica Wolff's role at the current company?
Jessica Wolff's current role is Director of User Experience, Design System | UnitedHealthcare.
What is Jessica Wolff's email address?
Jessica Wolff's email address is je****@****uhc.com
What is Jessica Wolff's direct phone number?
Jessica Wolff's direct phone number is +195269*****
What schools did Jessica Wolff attend?
Jessica Wolff attended Bloomtech, University Of Colorado Colorado Springs, Demos Education, University Of Minnesota-Duluth, Lakeville North High School.
What are some of Jessica Wolff's interests?
Jessica Wolff has interest in Disaster And Humanitarian Relief.
What skills is Jessica Wolff known for?
Jessica Wolff has skills like Leadership, Powerpoint, Social Media, Public Speaking, Photoshop, Event Planning, Team Leadership, Adobe Photoshop, Strategic Planning, Facebook, Microsoft Office, Microsoft Word.
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Jessica Wolff
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