Directed administration, coordination, and operation of headquarters (HQ) warehouse, EU Limited Fiscal Representation (LFR) warehouse, EU Return Material Authorization (RMA) warehouse, and 3PL warehouses. Oversaw that materials were received, stored, shipped, and reported in accordance with established procedures. Oversaw global inbound and outbound small package, Less Than Load (LTL) and ocean freight shipments. Directed and supervised remote warehouse staff. Created, maintained, and reviewed effectiveness of global operating procedures, material handling, and inventory control.• Managed transition of RMA process to US 3PL warehouse, redirecting this material flow to US 3PL warehouse from headquarters warehouse, minimizing HQ warehouse footprint.

Directed and supervised global warehouse staff of 9. Directed administration, coordination, and operation of headquarters warehouse, EU LFR warehouse, EU RMA warehouse, and 3PL warehouses. Oversaw that materials were received, stored, shipped, and reported in accordance with established procedures. Created, maintained, and reviewed effectiveness of global operating procedures, material handling, and inventory control. Oversaw global inbound and outbound small package, Less Than Load (LTL) and ocean freight shipments. • Negotiated and implemented EU RMA Returns process with Netherlands partner, and created company-wide work instructions for same, enabling quicker RMA turn-around time for European customers. • Developed and implemented successful freight cost tracking and accruals reporting, improving freight expense visibility for Operations budget reporting and control, and more accurate general ledger (GL) account assignment for Finance department. • Planned, set up, and implemented Hong Kong 3PL distribution warehouse, facilitating strategic placement of product availability for Asia Pacific and Europe, Middle East, and Africa (EMEA) customers.• Developed standard operating procedures (SOP) and work instructions for using Oracle R12 database upgrade, for all warehouse functions.• Devised and maintained cycle count operations in HQ and Torrance 3PL warehouses, enhancing inventory accuracy, control, and reporting. • Re-negotiated and implemented Limited Fiscal Representation (LFR) process with Netherlands LFR partner, for timely VAT reporting and VAT reclaim benefit functions.• Developed, documented, and published complete physical inventory process and procedures for HQ and Torrance and Hong Kong 3PL warehouses, better supporting and managing annual PI execution and reporting.

Ran daily administration and operation of warehouse. Oversaw materials were received, stored, shipped, and reported, adhering to procedures. Directed and supervised 12 warehouse staff. Reviewed effectiveness of operating procedures, material handling, and inventory control.• Planned, set up, and implemented US 3PL distribution warehouse, enabling shipping, receiving, and inventory operations to be moved from HQ warehouse. • Improved international shipping process by implementing commodity codes database, adding necessary export code data and information on commercial invoices.• Contributed in planning and coordination of first large-scale warehouse facility relocation by directing physical inventory transfer to 3PL warehouse, planning new HQ warehouse layout proposals, and overseeing final setup.• Developed SOP and work instructions for the use of the Oracle R11i database implementation in HQ warehouse and later Torrance warehouse, for all warehouse functions, enabling seamless transition to new warehouse management system.