James Wilson-Patton Email & Phone Number

Ooltewah, Tennessee, United States

Cleveland, Tennessee, United States

Responsible for all manufacturing plant informational and practical onboarding of new employees to promptly fill open roles. Maintained new hire onboarding time, attendance, and personnel files with 100% accuracy from 2021-2023. Collaborated with HR Generalists utilizing prior work history, data analytics, and training program implementation to facilitate correct placement of new hires on the manufacturing floor resulting in 13.4% reduction of 12-90 day turnover rate from 2021 to 2022.Designed and scripted pre-employment plant tour for HR recruiters to give during the open interview process resulting in first week job abandonment reduced by 44.4% YTD.Supported the design and implementation of multiple best practices and programs for plant wide improvements to Absenteeism and Turnover rates.Established training supply preservation protocols and continuous improvements helping create a yearly cost avoidance of over $23,000 USD.Identified learning goals and knowledge gaps through utilization of WCM tools and Kaizen methodology to ensure growth and development of the training team. Helped produce 40% average team knowledge gap closure as evidenced by PET radar charts.

United States

Led associate parking operations on both shifts. Supervised site parking operations in absence of Account Manager. Provided conflict management and resolution for displeased guests, complaints and vehicle damage claims.As Site Safety Lead from 2018-2019, established a stricter audit process resulting in a sitewide claims reduction of 10%.

Brentwood, Tennessee, United States

Facilitated streamlining and restructuring of pediatric practice data capture and analysis.Served as the first point of contact answering phones and providing direction and assistance to members.