Jonathan Smith Email & Phone Number

Brentwood, Tennessee, Us

• Designed and implemented complete rework of permissions, grouping, andoverall identity and access management systems for the platform.• Lead a small team of Platform Engineers to manage the platform for DataEngineering, Data Science, and Software Development teams• Oversaw the creation of CICD pipelines for the platform.• Created automation (like auto-scaling) and policies for reducing overheadcosts for the company, increase security, and improve performance.• Acted as subject matter expert for all things relating to the Platform, includingsecurity, automation, DevOps practices, CICD pipelines, and cost reduction.• Worked to transition company to using DevOps methodology.• Created and managed private cloud networking for the platform.• Created wikis that provided extensive educational information on varioustopics often discussed within the company.

• Create automation through scripting in Powershell and Python • ManagedNetwork for various sites. Including switches, routers, DHCP servers, and firewalls.• Managed switches including L3 routing and switching, troubleshootingdamage, access issues, and VLAN configuration issues.• Manage Routers, including configuring VLANs and subnetting for sites.• Manage Firewalls, including port management, VPN management,monitoring and remediation of potential issues and threats.• Manage Azure Exchange, Active Directory permissions and groups• Managed DevOps platform for software development team

Nashville, Tn, Us

• Provided break-fix support including software, hardware, and variousnetworking issues that include VoIP , connection issues, printing, and more. •Led communications side of the project for presidential debate betweenSecret Service, White House Staff, FBI, and other federal agencies.• Created new documentation for maintenance procedures for theEmergency Operations Center (EOC).• Created Powershell scripts for techs to automatically run processes at theEOC, in addition to scripts for installation of new software and resolving knownsoftware or OS issues.• Supported Microsoft O365, VoIP telephones, and helped setup and configurerouters, switches, and VoIP telephones, primarily during projects.

St. Louis, Mo, Us

· Imaged devices for deployment, ensured all devices were meeting hospital and HIPAA compliance, and ensured devices were properly utilizing encryption functions.· Repaired, and installed printers, and set them up on the network and server.· Resolved issues with Office 365, VoIP telephones, AD account issues, Windows 10, Network Drive troubleshooting, Network access issues, Router and switch issues, Managing printers and printer groups through AD· Evaluated clinics/offices on business needs and practices and determined the best possible solutions for the clinics and offices.

Florence, Sc, Us

•Assisted students and staff with technical and device troubleshooting issues.•Logged all technology help calls into the SysAid system and dispatched the corresponding technician. •Supported over 4,600 end users in a university setting.

Bachelor'S Degree, Cybersecurity And Information Assurance

Some College (General Education Complete), Computer Science