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Transformational IT and Digital Executive with over 25 years of experience across Fortune 500 companies and high-growth startups, specializing in aligning technology with strategic business goals to drive growth, efficiency, and exceptional customer experiences. Known for building high-performing global teams and leveraging advanced technologies, including cloud, ERP, IoT, and AI LLM/ML, to drive digital-first go-to-market capabilities and modernize IT infrastructure.Currently, as Head of the Software Transformation Office at Keysight Technologies, I’m leading a strategic shift to a subscription-based, SaaS-focused model, creating a customer-centric ecosystem that enhances user experience and accelerates recurring revenue growth. In my prior role as Chief Transformation Officer at Molex, I led a $200M portfolio of digital transformation initiatives, achieving over $100M in annual cost savings by modernizing ecosystems in customer experience, manufacturing, product development, and supply chain, establishing a data-driven culture to support a digital-first market approach.Previously, as AVP of Digital at Agilent Technologies, I spearheaded a complete transformation of go-to-market strategies and the customer lifecycle. I drove digital initiatives that grew online sales to over $1B by optimizing transactional and high-touch sales channels and enabled customer self-service through MyAgilent, reducing call center volume by over 30%.I have managed multimillion-dollar transformation portfolios across industries including life sciences, high tech, SaaS, and eCommerce, delivering scalable, compliant, and secure solutions. Passionate about innovation, agility, and resilience, I’m dedicated to leading digital transformations that drive growth, manage compliance & security, and enable agile, customer-focused experiences.
Stratafusion Group
View- Website:
- stratafusion.com
- Employees:
- 27
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Associate PartnerStratafusion GroupSan Francisco, Ca, Us
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Head Of TransformationKeysight TechnologiesSan Francisco, Ca, Us -
Head Of Software Transformation OfficeKeysight Technologies Aug 2022 - PresentSanta Rosa, California, UsEstablished Keysight’s transformation management office to drive a strategic shift from hardware to SaaS and recurring software revenue.• Transformation Strategy: Defined software strategy and roadmap to improve CX and go to market capabilities, targeting 30% of total revenue from software with 70% recurring. On track to targets.• Team Development: Built transformation office from the ground up, incorporating program management, business architecture, and global software licensing for a cohesive approach across software units.• Software Ecosystem Modernization: Modernized & cloud-enabled software business systems including demand generation, quote-to-cash & post-sales support, improving scalability and efficiency.• Customer Experience: Broke down functional silos, drove an integrated customer journey across all touchpoints, enhancing user experience and contributing to a 25% improvement in customer satisfaction.Inorganic growth: Engaged in Software M&A strategy and integration efforts to progress software business models and enable acquired companies to achieve source of value.Systems: Salesforce, Oracle Fusion Cloud ERP, Adobe, Eloqua & HubspotProcesses: Demand Generation, Quote to Cash, eCommerce, Software Licensing, Customer Success Management, Customer Support
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Chief Transformation Officer & Vice President Of Information TechnologyMolex Jul 2020 - Jul 2022Lisle, Il, UsLed large-scale $250M IT & business process modernization across supply chain, product development, manufacturing, and CX.• TMO build-out: Established transformation strategy, program management, change leadership, business architecture, and value realization functions to drive transformation toward goal of $100M in annual savings.• Global implementation: Managed design and implementation of Siemens cloud manufacturing & PLM, Kinaxis supply-chain, Salesforce Sales & Service Cloud, and Adobe across 25,000 employees, 50 plants and 4 divisions. • IT Modernization & Cloud Migration: Directed migration to cloud-based applications integrated with SAP, leveraging agile methodology and microservices, resulting in a 30% reduction in legacy applications.• Customer-Centric Digital Strategy: Redesigned Molex.com on Adobe AEM integrated with ServiceCloud, supporting key customer personas and self-service. Increased engagement by 40% and reduced call-center volume by 25%.Systems: SAP, Salesforce CRM, Marketo, Adobe, Siemens OpsCenter & DesignCenter, KinaxisProcesses: Model centric product design, Manufacturing, Demand generation, Quote to Cash, Supply Chain -
Associate Vice President Of Digital (Cdo Dual Reporting To Cio And Chief Commercial Officer)Agilent Technologies Jul 2012 - Jun 2020Santa Clara, Ca, UsDual reporting to the CRO and CIO, turned around a challenged digital organization, transforming go-to-market and enabling the end-to-end customer lifecycle, resulting in significant revenue growth.• Go-to-Market Transformation: Implemented digitally powered demand generation, sales motions, and quote to cash to optimize transactional and high-touch sales, driving 25% YOY growth in online revenue to $800M annually.• Recurring Revenue Enablement: Built out digital marketing function and implemented revenue marketing best practices using Adobe & Eloqua to drive $2B in annual sales, with a 30% improvement in customer satisfaction.• Self-service Enablement: Developed MyAgilent, an integrated customer portal integrated with SAP, and implementation of WeChat in China, reducing call center demand by 40% with improved customer experience.• Agile Enablement in Regulated Environment: Enabled agile methodologies to iteratively advance capabilities while supporting FDA-validated systems, GDPR, ISO 9001, and other compliance standardsSystems: SAP ERP & CRM, Oracle Eloqua, Oracle Agile PLM, Oracle ATG, Stibo PIM, Adobe, WeChatProcesses: Demand generation, eCommerce, quote to cash, customer support -
Senior Director Of Cloud CommerceEmc Jan 2011 - Jul 2012Round Rock, Texas, UsEstablished EMC’s first cloud commerce function to drive growth of storage products in SMB markets and enable seamless add-ons for enterprise accounts.• eCommerce Strategy & IT Integration: Launched EMC’s first cloud commerce platform, driving guided selling integrated with partner networks, achieving a 30% increase in qualified partner leads.• Digital Product Integration: Embedded eCommerce within high-end storage product configurations, streamlining online ordering and increasing add-on sales by 25%.Systems: Adobe, SAPProcesses: Demand generation, eCommerce, partner management -
Senior Director Of Digital & Technology (Cdo Dual Reporting To Cio And Divisional President)Life Technologies (Merger Of Applied Biosystems And Invitrogen) 2007 - 2011Turned around a challenged, disjointed digital organization and led the transformation of the online business model, driving significant revenue growth and improving operational efficiency.• Team Optimization: Centralized IT and digital functions with integrated PMO, reducing costs by 15% and aligned initiatives across marketing, sales, and customer service. Funded all investments through OpEx savings.• Digital Operations Scaling: Expanded online revenue from $400M to $1B by optimizing B2B eCommerce channels integrated with Oracle ERP.• M&A IT Integration: Led IT integration of Applied Biosystems and Invitrogen digital functions, ensuring a smooth transition and enhanced digital capabilities post-merger.Systems: SAP, Oracle ERP, Oracle ATG, Oracle WebcenterProcesses: Demand generation, quote to cash, eCommerce
John Roberts Skills
John Roberts Education Details
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University Of DenverSystems Management -
San Francisco State UniversityEnglish
Frequently Asked Questions about John Roberts
What company does John Roberts work for?
John Roberts works for Stratafusion Group
What is John Roberts's role at the current company?
John Roberts's current role is Associate Partner.
What is John Roberts's email address?
John Roberts's email address is jw****@****aol.com
What schools did John Roberts attend?
John Roberts attended University Of Denver, San Francisco State University.
What skills is John Roberts known for?
John Roberts has skills like E Commerce, Cross Functional Team Leadership, Product Management, Strategy, Program Management, Analytics, Customer Service, Vendor Management, Management, Business Intelligence, Integration, Leadership.
Who are John Roberts's colleagues?
John Roberts's colleagues are Ron Kohl, Matthew Passow, Todd Potts, Valerie Kwiatkowski, Rajeev Dave.
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