James Rowley Email & Phone Number

Marion, Nc

Responsible for all aspects of Quality in North America. The two locations required that I set up systems to review external performance and Customer Satisfaction. Implemented Continuous Improvement programs to ensure reduction in internal defects. Started ISO 9001 Quality Management System to ensure procedural systemic improvements. Management Review process started with focus on business metric improvements.

Nebo, Nc

President and Owner of Vines and Wines Inc. dba South Creek Vineyards and Winery. Responsible for all aspects of the business. Primary responsibilities are Vineyard Management and Wine Making. We produce only dry wines made from French Varietals. Cabernet Sauvignon, Merlot, Cabernet Franc and Petite Verdot varietals are grown on the property. Bordeaux style blends are a favorite at our winery.

Marion, Nc

Responsible for all aspects of Quality in North America. The two locations required that I set up systems to review external performance and Customer Satisfaction. Implemented Continuous Improvement programs to ensure reduction in internal defects. Started ISO 9001 Quality Management System to ensure procedural systemic improvements. Management Review process started with focus on business metric improvements.

Responsible for North America Automotive product Quality. Handled all aspects of Quality including Customer Satisfaction and Manufacturing responsibilities.

Oversaw Quality for a $650 Million Automotive Business, including Reliability and Testing Laboratory Operations. Multiple plant responsibility for North America. Drove a systematic approach to continuous improvements which resulted in sustained Customer Satisfaction. Implemented Six Sigma program within the division which resulted in significant savings and improvements. Implemented ISO/TS16949:2002 within the division and ensured 2 full 3 year cycles without interuption.

Established Customer Focus teams in the field for our large Key Automotive Tier 1 Customers. This helped to eliminate customer complaints and dissatisfaction through on site training of application of components. Facilitated move of High Voltage/High Power Relay testing facility to Winston-Salem, NC.

[Tyco Electronics acquired Siemens Electromechanical Components].Responsible for Quality for Multiple plants in North America in a $250 Million business. Also responsible for the Relay Testing and Reliability Laboratory Operations.

Plant responsibiltiy for Quality Assurance. A fully automated assembly operation for many industries, but majority was automotive. Plant also included injection molding, stamping, heat treating and plating.

Multiple Engineering positions for New Product Development in the Automotive Industry. I was in a rotational Engineering program that emcompassed following the products from paper through 1/3 production cycle.