Jack Smith Email & Phone Number

Summerville, South Carolina, Us

Indianapolis, Indiana, Us

Held responsibility for the activities and productivity of seven HR professionals, across the delivery of major projects in learning and career development programs, culture building, talent acquisitions, retention efforts, and success planning. Managed collaborative efforts with stakeholders, and department leaders. Promoted the expeditious delivery of the company's directives related to strategic planning, scheduling, payroll, compensation analysis, and employee relations. Some key achievements include:Introduced an MBA styled development program for early-career professionals. Incorporated job rotation, career coaching, and adult learning principles, for future sales and operational leaders. Collaborated with key stakeholders and teams, in designing a 12-week curriculum for a management development program, which resulted in six manager promotions in nine months. Improved promotion statistics by 100%, through increased coaching, performance reviews, and strategic career development effectiveness. Headed a modern SharePoint conversion project to enrich content across all business functions, which improved organizational communications, boosted site views by 35%, and increased employee self-service activities by 41%.Served as a consulting partner to the executive team, in developing talent management programs that expertly aligned with organizational goals and growth targets.Introduced and integrated a role-based competency framework to assist in talent acquisitions, onboarding, performance, LMS integration, and succession planning.Led team of cross-functional subject matter experts to develop and deliver a new hire onboarding process using instructional design theory, and adult learning principles. Gained 40 new hire participation, which resulted in a 98% satisfaction rating.

Spearheaded a highly innovative talent management strategy for attracting, developing, and retaining top talent. Coached and mentored multiple early career professionals that achieved promotions and recognition as future industry leaders.Analyzed the annual employee survey results to determine trends and determine gaps in engagement. Integrated performance management strategy with organizational values, increasing employee comprehension, and extended cultural expectations, driving an annual review completion rate of 92%.Championed a four year talent management plan, focused on engagement and development, which resulted in a three-year top 10 rank in 'Best Places to Work in South Carolina.Pioneered a creative 2-year high potential leadership development program incorporating career management coaching and adult learning principles to increase bench strength resulting in a pipeline of over 20 potential future leaders.Directed strategic organizational change for a new annual 9-block talent audit process designed to meet workforce and succession planning challenges, which successfully identified development succession plans for over 30 high level potential leaders. Collaborated with HR Business Partners to design and implement a consistent talent acquisition process to enhance the candidate experience, and built the best employer brand, reducing the time to hire, and accomplished improvements to the quality of hire by 45%.

Integral member of the Board of Directors, and led operational excellence through continual improvements, strategic team building of high-performance teams, and implementing highly efficient technology solutions. Designed and implemented more effective solutions across the existing HR, and Talent programs. Evaluated, configured, and implemented HRIS modules and other software to enhance the people processes across Silkroad Wingspan, Lessonly LMS, and ApplicantPro ATS.Leveraged computer science experience in support of IT building custom in-house HR and operations modules for ERP systems, thereby reducing 3rd party software costs.Employed a company-wide learning resources and performance management program through development of a competency framework that improved job readiness, manager effectiveness and achieved an 8% increase in customer service satisfaction.Initiated improvements to a self-insured health insurance program with a $40k average annual savings.Employed LEAN continuous improvement workouts and 5s procedures in the warehouse, which provided improvements that included in a 10% increase in inventory accuracy and 30% decrease in overtime hours.

Led the conversion of a paper-based inventory system to the organization's first computer system. Set up inventory parameters for maximizing inventory turns and fill rates. Improved operations and employee engagement through leading continuous improvement process teams.

Education record

Education record

Associate Of Science (A.S.), Computer Science