Provided keys to the building and entrusted to open/close the venue for clients who have hired the space for events out-of-hours, greeting the clients and providing requested resources.From May 2024, I have assisted in facilitating Saturday morning weddings of up to 30 guests as Duty Manager — serving as a point-of-contact for Brentwood CVS, independently attending to the needs of the Registrars and wedding attendants, and ensuring legal procedures are followed and strict timings are… Show more Provided keys to the building and entrusted to open/close the venue for clients who have hired the space for events out-of-hours, greeting the clients and providing requested resources.From May 2024, I have assisted in facilitating Saturday morning weddings of up to 30 guests as Duty Manager — serving as a point-of-contact for Brentwood CVS, independently attending to the needs of the Registrars and wedding attendants, and ensuring legal procedures are followed and strict timings are adhered to. Show less

Supported a class of 30 KS2 pupils, including six on the SEN register, by aiding pupils with their learning, assisting with conflict resolution and meeting their emotional needs.Delivered Maths and English lesson content independently to lower attaining pupils using lesson plans, teaching methods and resources provided by the class teacher, as well as my own adaptations and initiative.Provided 1:1 support to a Year 4 pupil with ASD/ADHD, delivering learning material planned by… Show more Supported a class of 30 KS2 pupils, including six on the SEN register, by aiding pupils with their learning, assisting with conflict resolution and meeting their emotional needs.Delivered Maths and English lesson content independently to lower attaining pupils using lesson plans, teaching methods and resources provided by the class teacher, as well as my own adaptations and initiative.Provided 1:1 support to a Year 4 pupil with ASD/ADHD, delivering learning material planned by the class teacher, always adapting my approach and implementing strategies to keep the pupil engaged in their learning.Aided the Midday Assistants team every lunch hour, helping supervise ~210 pupils across the lunch hall and playground, resolve conflicts, report incidents, etc. and assist in cleaning/tidying the lunch hall at the end.Responsible for implementing six interventions to support 15 pupils with Special Educational Needs and/or Social, Emotional and Mental Health Difficulties, whilst also maintaining accurate records of student progress.Logged incidents accurately on the Child Protection Online Monitoring System (CPOMS), requiring a comprehensive understanding of safeguarding, behaviour policies, GDPR and confidentiality.Qualified in Paediatric First Aid, regularly assessing and providing appropriate treatment for minor injuries and maintaining accurate records of care provided. Show less

Assisted the Front of House team by serving alcoholic, soft and hot drinks to audiences exceeding 70 patrons per shift, processing payments through the till, restocking the fridges, among other duties.Supervised shifts at least once per month as a Duty Manager from March 2023, carrying out fire and safety checks, writing show reports, managing volunteers, opening/closing the building, among other responsibilities.Trained to understand the company’s licensing objectives to serve… Show more Assisted the Front of House team by serving alcoholic, soft and hot drinks to audiences exceeding 70 patrons per shift, processing payments through the till, restocking the fridges, among other duties.Supervised shifts at least once per month as a Duty Manager from March 2023, carrying out fire and safety checks, writing show reports, managing volunteers, opening/closing the building, among other responsibilities.Trained to understand the company’s licensing objectives to serve customers in accordance with the law, paying close attention to operational policies and procedures. Show less

I ushered performances for a ~350-seat venue, welcoming audience members to the auditorium, helping patrons find their seats and informing them of any safety warnings or theatre policies.I assisted the Front of House team in cleaning the seating areas, the stage, the backstage dressing rooms and ensured appropriate cleaning equipment was readily accessible.I also completed the Action Counters Terrorism (ACT) Awareness e-learning course, demonstrating an understanding of how to… Show more I ushered performances for a ~350-seat venue, welcoming audience members to the auditorium, helping patrons find their seats and informing them of any safety warnings or theatre policies.I assisted the Front of House team in cleaning the seating areas, the stage, the backstage dressing rooms and ensured appropriate cleaning equipment was readily accessible.I also completed the Action Counters Terrorism (ACT) Awareness e-learning course, demonstrating an understanding of how to identify and respond to security vulnerabilities, suspicious activity, or a suspicious item. Show less

Completed a six-month Kickstart placement with the small company, contributing to promotional campaigns for entertainment industry clients. I gained skills in copywriting, originating content and sub-editing.I assisted with planning and executing national film promotions, including writing/editing copy and proofing partners, for Ghostbusters: Afterlife, No Time to Die and Spider-Man: No Way Home. Promotional layouts I authored appeared in The Sun, The Irish Daily Mail and various… Show more Completed a six-month Kickstart placement with the small company, contributing to promotional campaigns for entertainment industry clients. I gained skills in copywriting, originating content and sub-editing.I assisted with planning and executing national film promotions, including writing/editing copy and proofing partners, for Ghostbusters: Afterlife, No Time to Die and Spider-Man: No Way Home. Promotional layouts I authored appeared in The Sun, The Irish Daily Mail and various consumer magazines. Campaigns delivered media values in excess of £100,000 and multiple days coverage in national media. Most notably, I worked on the small editorial team for two issues of Amazing Destinations — a specialist travel magazine published quarterly. Across both issues, I authored three long-form features, sub-edited 13 regular features and compiled four others. I was set assignments by the editor and wrote unique content for each brief, and I liaised with the photo desk to choose suitable imagery for each piece. I also proofread both issues in full before going to press.I also helped to overhaul the online and social branding for all the company’s sub-divisions, including launching their new sub-division ClickGo. Working in a team of two, I devised and wrote all copy for the promotional materials and product webpages. I also created and produced content for ClickGo’s social channels, averaging an engagement rate of 26% on Instagram. Show less

Primarily responsible for writing/proofreading copy for library communications and managing the marketing campaigns for student engagement initiatives/events. This included producing social media content for Twitter and Facebook, presenting UX feedback to the Library Comms group and providing quality customer service on the Library Helpdesk.One of my proudest achievements in the role was collaborating with the Lakeside Theatre to organise two free events for a 30-seat venue. I liaised… Show more Primarily responsible for writing/proofreading copy for library communications and managing the marketing campaigns for student engagement initiatives/events. This included producing social media content for Twitter and Facebook, presenting UX feedback to the Library Comms group and providing quality customer service on the Library Helpdesk.One of my proudest achievements in the role was collaborating with the Lakeside Theatre to organise two free events for a 30-seat venue. I liaised with authors and agents, and I led a social media and print marketing campaign across campus. As a result, both events had over 30 attendees and garnered a waiting list of ~70.Another proud achievement was assisting in the internationally successful Open Access Escape Room. I contributed to the script, helped lead sessions and crafted materials for a workshop version presented at conferences — the largest of which was a conference of 60 research professionals.To better measure the effectiveness of library marketing campaigns, I implemented the process of writing monthly engagement reports. Circulated to 50+ library staff, reports collated social media analytics, attendance at library events and seminars, survey findings and UX feedback.I also facilitated ~15 academic research seminars to student groups of 4-30, adapting communication and content for different audiences — ranging from secondary school to first-year university age. Show less

Based on my work in 2017, I was re-hired to support the Core Resources team during the summer term to review and create online reading lists for the next academic year. This began as a temporary position but later transitioned to a full-time contract with the Collections team.In July, I assisted in relaunching the monthly staff email newsletter and served as co-editor. I helped to plan and solicit content every month, whilst contributing my own short-form features. From July 2018-August… Show more Based on my work in 2017, I was re-hired to support the Core Resources team during the summer term to review and create online reading lists for the next academic year. This began as a temporary position but later transitioned to a full-time contract with the Collections team.In July, I assisted in relaunching the monthly staff email newsletter and served as co-editor. I helped to plan and solicit content every month, whilst contributing my own short-form features. From July 2018-August 2019, I edited a total of 13 issues.From August-October, to cover staff shortages, I managed my time between two key roles within the Collections team: Interlibrary Loans (ILL) and Print Subscriptions. For ILL, I monitored the team’s inbox for loan requests from external institutions, and I used Sierra (library management system) to respond to ILL requests from Essex students and staff. For Subscriptions, I updated the library database daily with newly received journals and magazines before shelving them correctly.Furthermore, I became the go-to person to deliver digitised print materials ahead of deadlines, digitising upwards of 50 pages per day. I trained 5 colleagues to follow efficient processes so that they could spend an hour per day on digitisations, which saved the team ~25 hours of time per week.I also continued my work in reviewing online reading lists, demonstrating meticulous attention to detail by correcting metadata errors, informing the Acquisitions team of stock to order, and linking e-resources to improve user experience. Show less

Once my contract as a Student Production Assistant ended, I stayed on to work with the Front of House team. I primarily ushered performances for the 200-seat venue, ensuring all patrons had a positive theatre experience by welcoming audience members into the auditorium, informing them of any relevant warnings and enforcing theatre policies related to audience safety.I also went beyond my job description and took on extra hours to assist the Communications Officer. I helped promote… Show more Once my contract as a Student Production Assistant ended, I stayed on to work with the Front of House team. I primarily ushered performances for the 200-seat venue, ensuring all patrons had a positive theatre experience by welcoming audience members into the auditorium, informing them of any relevant warnings and enforcing theatre policies related to audience safety.I also went beyond my job description and took on extra hours to assist the Communications Officer. I helped promote performances by distributing flyers and posters across campus. Show less

I aided the Core Resources Co-ordinator in creating and reviewing online reading lists during the busy summer period. The review process included: identifying insufficient stock and making recommendations for purchase to the Acquisitions team, correcting metadata errors, linking e-resources to improve usability and flagging out-of-print books.I also fulfilled digitisation requests, scanning book extracts and articles to be uploaded to Talis Aspire (reading lists management system)… Show more I aided the Core Resources Co-ordinator in creating and reviewing online reading lists during the busy summer period. The review process included: identifying insufficient stock and making recommendations for purchase to the Acquisitions team, correcting metadata errors, linking e-resources to improve usability and flagging out-of-print books.I also fulfilled digitisation requests, scanning book extracts and articles to be uploaded to Talis Aspire (reading lists management system), delivering a high volume of digitisations ahead of deadlines. Show less

I managed ~15 amateur productions, acting as a liaison between students and the company, minuting production meetings, consulting on production budgets, advising on risk assessments and attending rehearsals to ensure adequate safety measures were in place.I also drafted and edited copy for the theatre brochure and website.The Theatre Manager praised my efficiency in managing my responsibilities independently. I voluntarily took on extra responsibilities, including learning how… Show more I managed ~15 amateur productions, acting as a liaison between students and the company, minuting production meetings, consulting on production budgets, advising on risk assessments and attending rehearsals to ensure adequate safety measures were in place.I also drafted and edited copy for the theatre brochure and website.The Theatre Manager praised my efficiency in managing my responsibilities independently. I voluntarily took on extra responsibilities, including learning how to use the Spektrix ticketing system and transferring sales figures into spreadsheets.Before finishing my contract, I wrote a comprehensive training document for new staff outlining a best practice model for the role. This document included guidance on production management, scheduling, templates for essential documents (e.g. risk assessments), among other advice. Show less

I worked with the Library and Learning Technology Team (LTT) to create online reading lists on the new reading lists management system Talis Aspire. With the software being so new to Essex, there was a high volume of lists to publish before the new academic year. I learnt to use the new system quickly and successfully created over 100 lists, including all modules for two separate departments.Part of my role also involved training academic and administrative staff. I assisted in leading… Show more I worked with the Library and Learning Technology Team (LTT) to create online reading lists on the new reading lists management system Talis Aspire. With the software being so new to Essex, there was a high volume of lists to publish before the new academic year. I learnt to use the new system quickly and successfully created over 100 lists, including all modules for two separate departments.Part of my role also involved training academic and administrative staff. I assisted in leading three training sessions and independently led two others, each attended by 20-30 staff members.I also scripted, filmed, edited and voiced instructional videos for students, promoting how students could use the reading lists system to better manage their course reading and citations for essays. Show less

I delivered high quality customer service in a high pressure environment, accurately recording customer orders, dealing with enquiries and complaints, and fetching stock for pizza makers. This was my first employment role, offered to me after demonstrating a positive work ethic and time management skills to complete tasks at pace during a work experience placement earlier that year.I was regularly commended for consistent success in upselling new products and special offers… Show more I delivered high quality customer service in a high pressure environment, accurately recording customer orders, dealing with enquiries and complaints, and fetching stock for pizza makers. This was my first employment role, offered to me after demonstrating a positive work ethic and time management skills to complete tasks at pace during a work experience placement earlier that year.I was regularly commended for consistent success in upselling new products and special offers. During the first run of the Winter Survival Deal, our store made the most sales in the county. Show less