James Vallone Email & Phone Number

Kennesaw State University

Identify corporate decision makers wile prospecting/researching new leadsPrepare and present sales materials that connect opportunities within department with client objectivesStrive to maintain the long-term relationship of client partnershipsCollaborate with internal team members and external partners to develop sponsorship opportunities for new targeted clients Develop, create and present activation plans, working collaboratively with each sponsor to ensure contractually agreed presentations are delivered beyond client expectationsDevelop and execute strategic plans to achieve sales targetsCreate and communicate goals and ensure C-level executives are informed on the progress towards goalsBuild and maintain long-standing relationships with customers while finding better ways to achieve shared objectivesMaintain knowledge of industry specific trendsEffectively communicate value of assets trough presentations and proposals

Greater Atlanta Area

Oversee layout and full sales cycle of advertisement space for 500+ officially licensed team/stadium event publications for all major sports teams as well as NASCAR, NCAA, PGA and world premier events such as the Super Bowl, U.S. Open, College Football Playoff, and All-Star Games | Work closely with Chief Marketing Officers and other top sales and marketing leaders to create new business relationships and expand existing accounts locally and nationally | Manage hospitality for accounts to facilitate business growth through entertainment value | Establish new long-term contracts in existing media markets | Maintain pre-existing relationships while looking for avenues to increase visibility in current and new markets

Lawrenceville, Ga

Serve as assistant manager of department with 10-12 employees (full & part time) | Ensure accuracy in federal firearms purchasing forms | Service customer needs | Maintain integrity of inventory along with stock available for purchase | Generate daily task schedule for staff | Follow up on phone calls for special orders

Atlanta, Ga.

Develop and write releases regarding feature stories and event recapsDesign, write and produce media guides, game notes, signage, news releases and other printed material as needed | Coordinates media operations for all sportsCompiles statistics; reports statistics and communications with Southern Intercollegiate Athletic Conference (SIAC) officeNominates student-athletes for national, conference and regional honorsSupervises event operations for home events; assists with special events when necessaryManage social media platforms; including Twitter, Facebook, Instagram and production of graphicsEnsure upkeep of website - clarkatlantasports.comArrange interviews for players and coaches with mediaGrow media coverage by taking advantage of the metro- Atlanta marketGraphic design for covers, notes, and credentials as needed - including designing new basketball court

Tuscaloosa, Al

Serve as contact for all 12 sports for the Tigers and Lady TigersPrimary Stat Crew input for all sportsOversee all aspects of game day operations; pre-game, during, and post-gameWork with local media to gain coverage of Stillman College programsPromote athletes for weekly conference player of the week honorsOversee budget for athletic communications departmentWork with conference officials regarding eligibility for post-season playSit in on conference meetings for vacant coaching positions, serve as representative for department

Cleveland, Ms

Primary athletic communications contact for the Delta State football, swimming, baseball, and tennis, directly responsible for the publicity and media relations coverage of the programsCoordinate sports information efforts for home events, including work on statistics input and/or results, credential requests, pre- and post-game interviews; StatCrew responsibility for football, basketball, tennis, and baseball.Provide content for GoStatesmen.com and GoStatesmenTV; Write, edit and design press releases, media guides, game notes and game programs for the assigned sportsTravel with assigned teams, conducting radio broadcast along with providing media and opponent with information.Coordinate and schedule photography for sports, include photography sessions, coverage of events, and special events.Assists in the publicity and social media efforts for sport programs (Facebook, Twitter, Instagram, YouTube, etc.)Serve as liaison between sports and the media, Gulf South Conference office, NCAA, the University staff and the general publicAthletic communications staff liaison for Pig Pickin' Weekend and Go Green Weekend, including the annual Hall of Fame

Rome, Ga

Oversaw all media relations and interactions with 21-sport athletic program and worked in conjunction with University Marketing Department as well as managing an office of graduate assistants and student assistantsCoordinate migration to Stat Crew operations for all varsity sports, primary statistician for each eventIn charge of all publications, press releases, game summaries for all sports, and the athletics websiteManaged social media plan to engage students, fans and alumniTurned traditional media guides into leaner media “yearbook” publicationsDesign of all posters, schedule cards and schedule magnetsOversaw game operations Maintained archives of local and national media coverageMedia coordinator for NAIA Football National Championship GameServe on NAIA Football Championship Committee

Carrollton, Ga

Utilize aspects of Social Media to engage UWG fan baseEstablish and distribute game-day scripts (video and audio) for web and stadium broadcastsManaging of website: post articles, ensuring links are valid, splash page activationVideo production for boards and website feature uploadsPoint of contact with media requesting interviews from athletic departmentCompilation of information for usage in media guides

Oversee activities directly related to providing service to client baseDirect and coordinate activities of business concerned with the production, pricing, sales, and promotionReview financial statements, activity reports, and other performance data to measure productivity and goal achievementManage staff, preparing work schedules and assigning specific dutiesDirect and coordinate organization's financial and budget activities to fund operations and increase efficiencyEstablish and implement departmental policies, goals, objectives, and procedures Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processesPlan and direct activities such as sales promotions, coordinating with other department heads as required

Implement Cisco Wireless Services Module (WiSM) to allow for more controlled wireless network in migration from WEP to WPA securityUpgrade the entire VoIP network to a more streamlines Unified Contact Center Enterprise (UCCE), consisting of 16 serversEstablish servers in pairs, referred to as Intelligent Contact Management servers (ICM), to allow for redundant failover with the ability to handle 60,000 calls per month

Responsible for hardware and software support, repair, and upgradesSet up servers to utilize the newest releases from Microsoft (Exchange 2007, SQL05, Storage Server)Communicate clearly with our customer base and to help them solve basic computing issues as they interact with our online systemTrain employees in Microsoft Vista and Office 2007Deploy new OS and Office applications to PC's and laptopsMaintenance and enhancement to company Internet and Intranet sites

Responsible for maintenance and configuration of Cisco Network. Including 2811 & 1760 Routers; 1100, 1200, 1131 Access Points; 3560 SwitchesImplement Voice Over IP into existing locations along with installation for new store constructionDevelop CTI route points and also Route PatternsMaintain scripts through IVR that route incoming calls to the proper Call Center StaffingCisco Agent Desktop (CAD) server maintenance for Supervisor usage that allows for record and listening to agent phone calls Provide training for all locations for VOIP at initial installation and additional classes to keep locations comfortable on usageReview local and long distance phone billing for all locations to locate cost cutting optionsProgram and arrange for installation of Digital Signage packages for usage on sales floors

Order all equipment for new locations (Routers, Switch, Printers, Scanners, Wireless Access Points, IP Phones, Data Lines, Voice Lines)Configuration of all equipment needed for a new locationArrange dates for outside vendors with Real Estate department to ensure needed deadlines are metTravel to locations for installation of hardware and follow up with vendorsReview hardware issues from stores and warehouses to determine the problem and arrange for repair or replacementEnsure all equipment is configured properly prior to shipment to make easier on end users

Assist in the training of newer agents and find areas of improvement for those agents already in placeTravel extensively to locations to install new RF Scanning equipment (Cisco Routers, Switches, and Access Points)and then train on new hardware/software proceduresFirst line of questioning from agents requesting help to allow for management to work on their projectsPut in place policy changes to systems checklist to better utilize staffing and time

Monitor network performance between seven different AS/400 machinesProper disposition of daily back-up tapes for AS/400's and LAN based tape drivesGenerate security for store personnel in 67 different "Profit Centers"Understand all store and warehouse functions (sales, cashier, managerial, delivery, and warehouse receiving and shipping, etc.)Direct higher level problems to specialized teams and monitor Help Ticket until resolutionTravel to locations to install and train personnel on new terminal usage and new Point of Sale equipmentInstallation of in-store Dell Servers and Switches to increase network performance for locationsOperate in a Citrix based environment (Various Application Sets for three-thousand users)for network based applications

First level of communication for department colleagues and customersHeld daily and weekly conference calls with key project personnel in order to provide status of accountsEscalated matters to proper department heads in order to provide an expedited responseAppointed Networking Accounts ManagerParticipated in training Customer Care Agents domestically and internationally Processed employee timecards

Properly monitored requests so that Service Level Agreements are metCoordinated the ordering and receiving of parts nationwideParticipated in bi-weekly conference call with personnel from different accounts to work on necessary revisions to maintain Service Level Agreements

Master'S Degree

B.S. Of Sport Management; Minor In Management

Activities and Societies: Member of the Sport Management Society (http://www.westga.edu/~sms/)*** Dean's List - Fall 2011 4.0; Spring 2012.