Josh Wiggins's Location
Atlanta Metropolitan Area, United States, United States
Josh Wiggins's Contact Details
Josh Wiggins work email
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Josh Wiggins personal email
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About Josh Wiggins
Experienced leader in lifecycle management, operations, project management, product management/strategy, and solution implementation/integration across enterprise-grade technology stacks. Using product-based methodologies carrying ideas from conception to production with a passion for the creation of scalable solutions that drive growth. Whether strategizing or on the front-lines of delivery, I excel in solving the barriers to an on-time and successful launch.
Josh Wiggins Work Experience Details
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Head Of ProductArt Pharmacy May 2023 - Present -
Director Of ProductNox Health Aug 2021 - Apr 2023Atlanta, Georgia, Us -
Senior Director Product And StrategyRocket Partners May 2019 - Aug 2021Atlanta, Georgia, UsProgram, Project, and Product management of AWS cloud based solutionsWorking with second largest convenience store chain in North America - I have designed multiple marking, loyalty, payment, and mobile programs that reach about 10 million users per month. From initiation of idea to pilot/POC through market research to solidify a product that's adds value. I managed the UX/UI, product teams, development teams, and deployment strategy. Additionally, managing budgets, timelines and project managers to deliver the best possible product on time, budget and quality. -
Freelance ConsultantSelf Oct 2018 - Jul 2020Consulting focused on Healthcare IT with areas of focus in Product Management, Product Development, Product Strategy, Strategy/Operations, Digital Marketing, Implementation, and Client/Patient Engagement
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Population Health Development And Analyst ConsultantEmory Healthcare Nov 2018 - May 2019Atlanta, Ga, UsFocus on 'health wastelands' within dense urban populations in the South Eastern US with a focus on minority demographics with the goal of identifying key points of interest to invest for the largest population impact on overall health. Project, operations, and organizational plans for implementation of physical and digital solutions to reach the most lives - ranging from popup clinics to new permanent location with marketing and software for engagement and longterm personal health of the given target area/demographic. -
Product ConsultantHca Healthcare Dec 2018 - Mar 2019Nashville, Tn, Us -
Director, Product Management And MarketingCulturalink Aug 2018 - Nov 2018Norcross, Ga, UsProvide guidance and strategy for product lines. Management of all product management and marketing strategy. Market research and comparisonRequirement creation Backlog grooming/ownershipInternal communication of current and new functions Go to market advocateData driven approach to product development -
Director, Pmo And ImplementationCulturalink May 2018 - Aug 2018Norcross, Ga, UsDesigning and implementing a functional management approach to delivering hardware and software across enterprise health systems. Focus on contractual obligations for the overall success of the clients. Project approachCost analysisBudgetingCross functional resource management
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Director, Project Management And Process StategySharecare, Inc. Jan 2018 - May 2018Atlanta, Ga, UsProvide vision, structure and management to our Project Managers and the PMO processes. The Director of the PMO holds both the management and methodology responsibilities associated with a Directive PMO. Supporting client, product development and release projects the PMO Director will be responsible for a significant methodology and a large number of processes, tools and templates. Responsible for project assignment, performance, mentoring and career growth the PMO Director will supervise all project managers and work closely with the functional area project owners (directors of Professional Services, Operations, Product and Development). The Director of the PMO should be focused on delivering successful projects, ensuring organization-wide awareness of projects and building project management professionalism. -
Manager, Professional ServicesSharecare, Inc. Jan 2017 - Dec 2017Atlanta, Ga, UsI focus on the business and operations side of the professional services business unit. My team manages everything from contract start through the life of the account. Day to day actives include the following: - P&L responsibilities- Data management- Client Communication (all levels)- Documentation (i.e. SOP, Project Plans, Support SLA, etc.)- Technical/Marketing Writing- Training - Customized Branded Materials- Configuration Models for Product and Materials- Implementation - Client Engagement
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Manager, Implementation And Client EngagementSharecare, Inc. Mar 2016 - Dec 2016Atlanta, Ga, UsMy role embodies effortless client experience, excellent problem solving and communication skills. I maintain corporate relationship and data integration, while also being main point of contact for all product implementation. I am the liaison between client and product development, as well as, develop a go-live plan with client from an enterprise level. I work to maintain market/division client relationship and data integrity.▪ Work with marketing, sales, product, technology, and support to design an implementation plan for the life of the account▪ Interprets data and makes targeted, focused recommendations for future product decisions▪ Manage unplanned and ongoing projects/client deliverables on time▪ Understand support and deliverable details for each customer. ▪ Develop and maintain project plan and communication plan including: action items, risks, issues, decisions and change control▪ Coordinate internal resources to ensure delivery on SLAs
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Senior Account ManagerInform, Inc Jul 2015 - Mar 2016Atlanta, Ga, UsI work directly with our premiere publisher accounts on strategizing video syndication and content curation for their websites and social platforms. I am responsible for growing video views and revenue, and consistently exceed quarterly revenue objectives for my partners. I develop and maintain positive relationships with all levels of their business from editorial to C-Level. I lead sales and product implementation discussions to make sure the best products are active and increasing overall user experience. Since working with key stake holders at these publishers, I have worked to increase revenue and video views by 20-75%, depending on the partner (Hearst, Kiplinger, The Washington Times, Media DC, American Overlook, and others). I also initiate ad campaigns sold be the client through our DFP system. By working with our analytics and accounting teams, I was able to develop a new process for partner payment. I am the liaison between our accounting and account management teams. Through this new process we have cut our time spent by 75%. Additionally, I am the lead project manager on the implementation team for Salesforce.com. We are moving towards a unified CRM to have clarity and communication across all departments to help scale our revolutionary model. -
Manager, Client SupportCareerbuilder Jul 2014 - Jul 2015Chicago, Illinois, UsI managed a team of Client Support Managers within the automotive section of CareerBuilder. The CSM team had post implementation ownership of the accounts and assisted in renewal and up-sell operations. The responsibilities for CSM primarily focus on the overall success of the account and included troubleshooting and resolution activities. -
Teacher/T1 Technology Manager/InstructorCamden County Schools 2010 - Jul 2014
Josh Wiggins Skills
Account Management
Customer Service
Salesforce.com
Microsoft Office
Post Sales Support
Pre Sales Consulting
Training
Customer Retention
Logistics
Saas
Teaching
Marketing Strategy
Social Media Marketing
Salesforce Subject Matter Expert
Integration
Graphic Design
Employee Training
Software Implementation
Public Relations
Microsoft Excel
Public Speaking
Music Education
Leadership
Management
Strategy
Project Management
Team Building
Program Implementation
Marketing
Analytics
Healthcare
Josh Wiggins Education Details
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Georgia Institute Of TechnologyMaster Of Business Administration - Mba -
Georgia Southern UniversityPsychology
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Georgia Southern UniversityMarketing
Frequently Asked Questions about Josh Wiggins
What company does Josh Wiggins work for?
Josh Wiggins works for Art Pharmacy
What is Josh Wiggins's role at the current company?
Josh Wiggins's current role is Head of Product at Art Pharmacy.
What is Josh Wiggins's email address?
Josh Wiggins's email address is jw****@****lth.com
What schools did Josh Wiggins attend?
Josh Wiggins attended Georgia Institute Of Technology, Georgia Southern University, Georgia Southern University.
What are some of Josh Wiggins's interests?
Josh Wiggins has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Human Rights.
What skills is Josh Wiggins known for?
Josh Wiggins has skills like Account Management, Customer Service, Salesforce.com, Microsoft Office, Post Sales Support, Pre Sales Consulting, Training, Customer Retention, Logistics, Saas, Teaching, Marketing Strategy.
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