Jose Ybarra Iii Email & Phone Number

Wixom, Michigan, United States

Pontiac, Michigan, United States

Elected by the City of Pontiac to revise the constitution of the City of Pontiac.

Rochester, Michigan, United States

· Strengthened relationships with stakeholders and mobilized support.· Enhanced reputation and brand to support purpose and ambition.· Prepared for and responded to unforeseen events and challenges.· Formulated and communicated new ideas and suggestions that improved overall operation.· Recommended products to customers, thoroughly explaining details.· Educated customers about billing, payment processing and supporting policies andprocedures.· Answered an average of 80 calls, emails, and faxes per day, addressing customer inquiries, solving problems, and providing product information.· Quickly and accurately answered customer questions, suggested effective solutions, and resolved issues to increase customer satisfaction by 89%.

Pontiac, Michigan, United States

· Delivered high-level administrative support to board during regular operations and special meetings.· Conducted analysis of community needs and resources to support strategic plans.· Assisted with business communications via email, social media, and mailings.· Developed and created programs and monitored effectiveness against individual participant needs.· Created plans and communicated deadlines to ensure projects were completed on time.· Entered data, generated reports, and produced tracking documents.· Developed marketing content such as blogs, promotional materials, and advertisements for social media.· Designed graphics for websites, logos, and promotions for marketing purposes.

Lansing, Michigan, United States

· Supervised operations team to support operational excellence and excellent customer service.· Devised processes to boost long-term business success and increase profit levels.· Evaluated current operational strategies and recommend improvements.· Coordinated with General Manager in different operational issues and promotional activities.· Processed and entered customer orders into database and provided proactive customer service for accounts.· Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Lansing, Michigan Area

I worked as a Labor Assistant during my Junior year at Michigan State.- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.- Reported vandalism or other damage to property to supervisor.- Dusted surfaces, ledges, fixtures and furniture.- Cleaned and sanitized drinking fountains.- Damp-mopped hard floors to clean and remove residue or spillage.- Swept hard surface floors using broom or push broom dust mop.

Auburn Hills, Michigan

Operated a Vactor to clean the city's sewer line.Located and marked public sewer and water lines throughout the city for major excavation projects.Located and painted fire hydrants throughout the city.

Auburn Hills, Michigan

Maintained the environment for the City of Auburn Hills by maintaining the turf of parks and the public building and grounds. Seasonal Laborers perform tasks such as hand mowing, asphalt labor, and tree planting/removal.