Janice Chan Email and Phone Number

Do you feel overwhelmed and frustrated with a big blob or tangle and need help figuring out an angle of approach, a game plan, or even simply what shape of challenge this is? I can help!In case that’s not you -- I’m a coach and consultant for people solving problems in their communities. I work with teams and leaders who have outgrown their operating systems, and I help them redesign how they work in ways that align with their mission and values and how they want to grow. I am skilled at identifying organizational dynamics that are at odds with organizational goals, at making information/knowledge usable across organizational boundaries, and at operationalizing strategies in a values-aligned manner. Clients have shared that they appreciate my inclusive, “non-shamey” approach and how I support less experienced staff in growing “their understanding…and increasing a sense of ownership and responsibility for our system.” Whether working on programs for the community, volunteer programs, or the employee experience (e.g., onboarding), teams trust me to align structure and workflows with stakeholder needs and strategic goals.I am currently working towards an ICF coaching certification. Since 2016, I’ve worked 1:1 with leaders in transition seeking to feel grounded in the new decisions they are making and learning to handle new situations while putting their values in practice. Agency, clarity, and connection are guiding principles in my work. In my 17+ year career working with NGOs, funders, startups, and public agencies across the US and around the world, I’m proud that I have: - Gotten non-data people to laugh and feel empowered in a class on data management- Designed processes that multiple partners have adapted for their own use- Helped individuals from underrepresented groups recognize themselves as technology leaders and take leaps in their careers- Convinced a global conference to add a budget line for live captioners- Revived and facilitated a thriving community of practice for nonprofit data professionals- Shared knowledge through speaking, accessible slides, captioned recordings, and blog posts- Designed information architecture that supports open data use in bioelectronic medicine research- Mentored others at career crossroads and connected people with opportunities as others have done for me- Left teams able to collaborate more effectively, with better infrastructure than when I found themIf you care deeply about aligning how you do your work with your why, let’s talk!Profile photo by Brooke Saias. Header photo by Erin Gamble.