Justin Liou Email & Phone Number

Los Angeles, Ca, Us

Greater Seattle Area

Walnut Creek, California, United States

● Led and oversaw the end-to-end process of a project that ran for 592 schedules, had228,670 uploads, and produced a 96% success rate● Organize and head meetings with clients to evaluate their performance, identify areas ofimpediment, and create a plan of action to overcome those obstacles● Conduct group preparations among the team that nurtures and fortifies the precedenceand guidelines set forth by the executives

Walnut Creek, Ca

● Assisted in the creation of a report that allowed us to more easily identify performanceacross 600+ schedules● Documented multiple processes and protocols for team members and business partnersto aid in the distribution and execution of regional standards● Helped supervise the development of a specialized training plan and facilitated saidtrainings for management across the region

Walnut Creek, Ca

● Analyzed data and configured a plan of action to design programs with intricate rulesand quotas that could house over 100+ staff members● Developed a project plan for identifying areas with low usage and approaches on how toincrease performance● Coached 1,000+ staff on how to use the system and acted as liaison for teammanagement to answer any questions

Anaheim, Ca

Los Angeles, Ca

Beverly Hills, Ca

Los Angeles, Ca

New York, Ny

•Detected 40% of data in the CRM were out of date and led the project to ensure that 1,000+ C-level executive accounts in Salesforce were corrected so the company could accurately market to customers•Analyzed the data and trends of 50+ ad campaigns on LinkedIn and presented an ad-hoc report for the Director on how to best maximize audience outreach and minimize media buy costs •Carried out A/B tests to gain insight into what type of advertisements the viewers responded to best, so that we could keep producing content that would get a large amount of likes and shares

Los Angeles

• On the starting team and helped scrape data across multiple sources so that the application would have an abundant amount of content that we could use once we launched• Strategize best ways to reach out to the community and get people to use our product• Reported back user feedback so that the development team knows what bugs to fix and what updates should be incorporated to best make use of app enjoyable

Ucla

• Design and implement programs for enhancing the campus housing experience• Draft internal audits on programs and events to determine future allocation of funding• Lead programmer for 15+ events over the course of the school year, which each had an attendance of 500+ student residents• Created different themes and marketing strategies to cater to each program to amplify student interest