Jessica Lui Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

- Assisting with library programs (ex. LEGO Club)- Processing holds delivered from other branches- Providing circulations services, including cash handling- Assisting customers with printing using Papercut- Conducting reference interviews with customers - Minor experience with 3D printing using Ultimaker and Makerbot- Performing opening and closing procedures

• Retrieving materials off shelves that have been placed on holds for processing• Processing materials placed on holds and preparing them to be sent off to other branches in necessary• Removing loose books off shelves and reshelving them back into their appropriate locations• Uploading all materials left in the drop bins onto a checked to be checked in by colleagues• Shelf-reading to ensure materials are all in place and following DDC standards• Picking out new materials from shelves to put them on display• Some experience with SAP• Keeping workplace tidy by performing walkthrough in-between shelving periods• Sorting through 'to be shelved' materials on book trucks before shelving materials back into place

Paramount Fine Foods Centre

• Working in a variety of roles, such as ticket taking, ushering, and parking lot assistance, for events such as hockey games, boxing matches, concerts, etc. • Providing directions to guests to their respective sections• Maintaining good relationships with returning guests• Monitoring seating and concourse area to ensure all safety guidelines are met• Keeping an eye on surroundings in case the need to call paramedics or security arises• Ensuring seating area is clean and free of garbage after events• Direct Traffic and Drivers to available or specific parking spaces• Allocating change rooms for minor hockey league teams before games using the DSFI system

• Performing opening & closing responsibilities• Answering various patrons inquiries using online Libchat feature• Answering in-person inquiries (Directional, Technical, Basic Research Questions)• Alma experience• Using Page 1+ search to help students locate their resource• Checking-out & In Materials for Students and Faculty• Communicating with colleagues using Microsoft Teams • Retrieving materials off shelves placed on hold and processing them• Recording down each reference transaction for statistic purposes• Ensuring students are following the policies in-place

Food District, Square One, Mississauga, Ontario

• Greeting and engaging with customers when they enter the store• Ensuring shelves and islands are stocked and backroom is organized• Maintaining cleanliness of shop and product displays• Processing transactions and cash handling• Counting opening and closing cash as well as making daily deposits• Providing product knowledge for all imported, vintage and limited edition products to better assist customers• Receiving and quality checking product shipments before displaying products in store

Mississauga, Ontario

• Greeting and engaging with customers when they enter the store• Advocating new products and in-store promotions to customers• Becoming familiar with the wide variety of products to best serve customers• Ensuring shelves are filled and understock is present• Maintaining cleanliness of shop and product displays• Processing transactions and returns using ShopKeep POS• Receiving shipments as they arrive and confirming everything is accounted for

Oakville, Ontario, Canada

One of 4 capstone games developed by the 2017-18 Post Graduate Game Level Design, Game Development: Advanced Programming students and artists from the undergraduate Animation or Game Design program. Agile Game Development in span of 4 months in a team of 5, together we brainstormed, designed and developed a Top-Down , Arcade, Tower Defense survival Snake game in Unity. Pre-Production occurred during Jan-Apr and the final product was completed on August 17th. Designer Duties:- Recorded feedback notes from Round table or Individual meeting with Mentors.- Took down notes during team discussions for organizational and reference purposes.- Conducted play test sessions and analyzing any feedback received from Testers.- Submitted weekly Progress, Plan, Problem (PPP) reports to Mentors for communication purposes.- Brainstormed core Game Mechanics and flow from beginning to end of game play.- Designed game play tiles on Unity.- Compiled a Game Design Document and Level Design Document with fellow designer.- Designed In-Game Tutorial and worked with programmers to implement it into Unity.- Managed Social Media Presence UI Designer Duties:- Designed a mock-up of the User Interface- Created 1st and 2nd pass of UI graphics on Illustrator- Implemented graphics of the UI in Unity- Programmed UI to successfully displays the appropriate information to the player while not interfering with the user experience.

Hershey Centre

• Working in a variety of roles, such as ticket taking, ushering, and parking lot assistance, for events such as hockey games, boxing matches, concerts, etc. • Providing directions to guests to their respective sections• Providing information and promote the different events happening within the facility• Maintaining good relationships with returning guests• Monitoring seating and concourse area to ensure all safety guidelines are met• Keeping an eye on surroundings in case the need to call paramedics or security arises• Ensuring seating area is clean and free of garbage after events

University Of Toronto Mississauga Library

• Used the SIRSI Workflow System to Check Out or Discharge resources for student• Troubleshooted Printer and Computer problems and reports it to tech support if further help is required• Reloaded printing paper when supply is less than half• Provided directions to patrons to where they want to go whether it is in the Library or on Campus (Cafeteria, Office of Registrar, Classroom).• Assisted students when locating resources whether it is by directing them to the appropriate floor in the library or to a webpage• Shelved misplaced and returned books and records down any mobile shelf errors to later report them to supervisor • Collection maintenance - shelf read assigned shelves to make sure books are in order in accordance to the Library of Congress Classification system• Worked together with other assistants and library staff to maintain the order and tidiness of the library system

➢ Researched and compiled a list of gift ideas for THINK 2017 speakers and attendees➢ Researched and compiled a list of entertainment to be hired for THINK 2017➢ Reached out to confirmed THINK 2017 speakers by email to gather a simple biography of them and their accomplishments which would be used as promotional content on thinkconference.ca➢ Helped create accounts on university career centers to be used to recruit volunteers for THINK 2017➢ Worked on multiple Salesforce tasks (creating new contacts, converting leads, adding contacts to campaign)

Heritage Mississauga

➢ Designed graphics such as posters, large scale banners and website icons for themed events➢ Helped out with curating a High School Art Show by arranging paintings based on their content or visual elements➢ Created display labels and printed out descriptions to be used for art shows

Ontario College Diploma, Library & Information Technician

A one year accelerated program taught entirely online. Experience learned include: ➢ Library promotions: social media, display, brochures.

Honours Bachelor Of Arts, Communication, Culture, Information & Technology (Digital Communications)

Activities and Societies: Secretary and Design Director of the University of Toronto in Mississauga Archery Club (UTMA). I took courses.

Ontario College Graduate Certificate, Game Level Design

A one year intensive Post Graduate Certificate Program that teaches two years of Undergraduate Game Design 2D and 3D content in two.

Ontario College Advanced Diploma, Art & Art History

Activities and Societies: Displayed artwork at an annual art showcase as well as had an artwork included in yearly Art and Art History Art.

High School

Activities and Societies: I started with being a Library Volunteer (2010-2013) and part of the Archery Team/Club (2010-2013). In my later.