Jason Y.

Jason Y. Email and Phone Number

Product Manager ★ Operations Manager » Streamlining Large-Scale Events and Enhancing Customer Service through Strategic Planning @ Qola.Co
Jason Y.'s Location
Bellevue, Washington, United States, United States
About Jason Y.

As a product management professional with extensive experience in product management, project management, operations, and sales account management, I specialize in developing and executing comprehensive project plans. I conduct thorough market research and user testing to gather insights, identify pain points, and drive product enhancements that boost user satisfaction and engagement. I oversee the entire product development lifecycle, prioritizing tasks based on their impact and feasibility. Collaborating closely with stakeholders, I ensure seamless operations, refine processes, and enhance team efficiency through effective communication and strategic planning. Additionally, I establish key performance indicators (KPIs) to measure success and analyze performance data to uncover opportunities for continuous improvement.In my efforts to boost customer service standards and drive revenue growth, I utilize data-driven insights to analyze best-selling products and focus on high-demand items. This approach helps in maximizing revenue while maintaining high levels of customer satisfaction. I’ve consistently improved profitability by streamlining processes and aligning strategies with customer needs. My experience includes building frameworks that simplify project management and improve engagement with frequent and high-value donors, further demonstrating my ability to enhance operational effectiveness.I have a strong track record in managing B2B services and sales, where I focus on building lasting relationships with clients through effective negotiation and compelling offers. My ability to foster these relationships has been instrumental in expanding business opportunities and driving sustained growth. By collaborating with stakeholders and cross-functional teams, I ensure that all aspects of the business are aligned and working towards common goals, enhancing overall performance and client satisfaction.My skill set includes not only managing complex projects and optimizing resources but also collaborating with professionals at all levels of the organization. Whether it’s supporting senior executives with administrative tasks or implementing strategic solutions, I bring a well-rounded approach to each role. My hands-on experience in various facets of business operations enables me to contribute effectively and achieve positive outcomes in every project I undertake.Let's connect!

Jason Y.'s Current Company Details
Qola.Co

Qola.Co

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Product Manager ★ Operations Manager » Streamlining Large-Scale Events and Enhancing Customer Service through Strategic Planning
Jason Y. Work Experience Details
  • Qola.Co
    Product Manager
    Qola.Co Sep 2024 - Present
    Seattle, Washington, United States
    ● Developed and communicated a comprehensive product roadmap for lead generation services, local SEO optimization, and automated nurturing sequences, aligning offerings with market demands and business objectives.● Conducted market research and user testing to gather feedback, identify pain points, and inform product enhancements, resulting in improved user satisfaction and engagement.● Managed the end-to-end product development lifecycle, prioritizing features based on user impact and feasibility, and successfully launching new initiatives that increased lead generation effectiveness.● Established key performance indicators (KPIs) to measure product success, analyzing performance data to identify opportunities for continuous improvement.
  • Second Amendment Foundation
    Lead Project Coordinator
    Second Amendment Foundation Sep 2022 - Apr 2024
    Bellevue, Washington, United States
    ● Developed comprehensive project plans, including tasks, timelines, budgets, and deliverables, to address the specific needs of the 37th & 38th Gun Rights Policy Conferences, each hosting over 1,000 attendees and more than 50 speakers, achieving a 30% increase in attendance from previous years.● Controlled the budget for food, venue, and equipment rentals to maximize resource use, resulting in $15K in cost savings.● Established local partnerships with businesses and organizations to boost marketing efforts for large-scale events.● Delivered marketing and event operations consulting, to align business needs with customer experience.● Directed end-to-end event program execution, from planning to post-launch support.● Collaborated with stakeholders to create customized solutions and maintained effective communication with event partners.
  • Second Amendment Foundation
    Operations Manager
    Second Amendment Foundation Sep 2021 - Apr 2024
    ● Oversaw day-to-day operations for the fulfillment team, administrative assistant, and caging to optimize supply chain management, logistics, data entry, and inventory control.● Supported the Executive Director & Vice President by handling calendaring, call management, email responses, and sensitive donation materials.● Formulated and implemented a comprehensive plan within the organization’s PMIS system to refine processes for the membership and fulfillment team.● Created a detailed step-by-step framework to simplify weekly projects for internal stakeholders to boost engagement with frequent and high-value donors.
  • Microsoft
    Externship
    Microsoft Jan 2020 - Apr 2020
    Redmond, Washington
    During my externship at Microsoft, I had the invaluable opportunity to shadow seasoned professionals across various departments within the company. Over the course of the program, I immersed myself in the dynamic world of technology and innovation, gaining firsthand insights into the intricacies of Microsoft's operations. From witnessing the development of cutting-edge software solutions to participating in strategic meetings, I absorbed knowledge and practical skills that have significantly enriched my understanding of the tech industry. Through mentorship and hands-on experience, I honed my problem-solving abilities, communication skills, and collaborative mindset. My time at Microsoft not only deepened my passion for technology but also equipped me with a solid foundation for future endeavors in the field.
  • Best Import Group Wholesale (B.I.G. Wholesale)
    Sales Account Manager
    Best Import Group Wholesale (B.I.G. Wholesale) Jun 2017 - Jun 2019
    Federal Way, Washington
    ● Managed P&L responsibility to secure successful wholesale transactions of up to $25K per transaction through direct engagement with grocery business owners.● Improved customer service standards to boost revenue and increase profitability by analyzing best-selling SKUs and using data-driven insights to promote high-demand products while ensuring customer satisfaction.● Administered B2B services and sales to cultivate lasting relationships with customers by applying negotiation skills and presenting compelling offers.

Jason Y. Education Details

Frequently Asked Questions about Jason Y.

What company does Jason Y. work for?

Jason Y. works for Qola.co

What is Jason Y.'s role at the current company?

Jason Y.'s current role is Product Manager ★ Operations Manager » Streamlining Large-Scale Events and Enhancing Customer Service through Strategic Planning.

What schools did Jason Y. attend?

Jason Y. attended University Of Washington, Ciee Study Abroad, Bellevue High School.

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