Jyothi J Email and Phone Number

● Proposed new and standardized Organizational Change Management (OCM) strategies for a leading healthcare client, aimed at optimizing licensing product utilization and achieving cost savings in the millions.● Assisted in developing a comprehensive 24-month roadmap for an energy company undergoing an IAM tool upgrade and implementing Access Management, ensuring alignment with organizational goals and future scalability.● Conducted in-depth analysis of client requirements, engaging in discovery sessions to capture detailed needs and translating them into actionable inputs for implementation teams working on Saviynt and SailPoint IDN, Fischer IAM solutions.● Provided support in unit testing an existing SailPoint IDN implementation to ensure accurate configuration and functionality, identifying issues and providing feedback for resolution.● Documented and captured use cases during the Saviynt, SailPoint IDN implementation, preparing detailed knowledge transfer materials to facilitate seamless transitions for future operational teams.

● Provided expert recommendations to management on industry-leading practices for Centralized Certification Onboarding (CCO), enabling a streamlined process to onboard 600 applications into SailPoint IIQ. This initiative supported 30,000 managers in effectively reviewing and managing their direct reports' access.● Directed the CCO initiative, ensuring timely and accurate onboarding of SOX SOC1 and PBS regulatory applications into SailPoint IIQ annually, adhering to compliance requirements and audit standards.● Designed and implemented process enhancements within the CCO framework, achieving a 25% reduction in application onboarding time through automation, improved workflows, and collaboration with application teams.● Played a pivotal role in the implementation of critical IAM governance initiatives, including:● New York Department of Financial Services (NYDFS): Contributed to compliance with financial cybersecurity regulations.● SII (Security Industry Indicators): Ensured security controls aligned with industry standards.● Multi-Factor Authentication (MFA): Assisted in rolling out robust authentication mechanisms to enhance system security.● Zero Trust: Supported the adoption of Zero Trust principles to secure access across the organization.● Collaborated closely with the development team to configure and rigorously test applications in lower environments, identifying and resolving potential issues before promoting them to SailPoint IIQ production to ensure seamless deployment.● Identified opportunities for process improvement, documenting current workflows and designing future-state processes to drive efficiency and standardization in certification and governance initiatives.● Led and managed a team of four System Analysts, providing mentorship and training to enhance their skills and knowledge. Established clear goals, monitored performance, and facilitated their professional growth to ensure the successful delivery of IAM projects.

● Assisted the development team in daily data cleanup operations, processing 2 million entitlements to meet project requirements efficiently by running SQL queries.● Collaborated with the Client Manager to define Access Profiles in Oracle Identity Manager(OIM), ensuring proper documentation and tracking their creation and progress to completion.● Led a team of five members in onboarding ten critical applications in OIM by Coordinating with application teams to gather requirements and documentation.● Capturing and preparing accurate data (Entitlements) for development and configuration.● Conducted rigorous testing of applications post-configuration, providing actionable feedback to ensure proper functionality and compliance with project standards.● Supported re-certification efforts by offering subject matter expertise, streamlining processes, and ensuring compliance with access control policies● Generating the certs using Comodo and updating them as per the expiry date and coordinating with the application teams to update the metadata link.● Attending the Security meetings to evaluate the newly onboarded applications to verify the authentication, authorization mechanisms used, and the protocols followed.● Develop positive relationships with internal/external business partners, seeking opportunities to increase customer satisfaction and deepen customer relationships. ● Develop unit and system test scripts, execute and validate with a high degree of accuracy and completeness and assist the business team with creation of User Acceptance plans and system test plans.

• Utilized SailPoint IIQ to lead and manage certification campaign rollouts across 100+ SOX and GLBA applications each quarter, ensuring compliance with regulatory standards.• Oversaw manual and automated certifications (using Varonis) for unstructured data across 1,100+ network folders containing NPI data, ensuring sensitive data was protected and access was controlled appropriately.• Analyzed 1000’s of PAM accounts in CyberArk across US and Mexico and provided our observations.• Directed Privileged Access Management (PAM) certification processes across 10+ platforms in the US and Mexico, enhancing security for critical accounts.• Provided industry best practices for certification management to the Director and Client Manager, facilitating quarterly discussions on lessons learned to improve future campaigns.• Collaborated with CISO-level executives to address escalations and ensure successful completion of Quarterly Certifications.• Supervised the review of inactive Active Directory users (inactive for 45 days) across US and Mexico domains, driving timely remediation and improving account hygiene.• Managed access provisioning through Active Directory groups, ensuring users received appropriate access to logical applications.• Mentored three former full-time employees (FTEs) in daily activities, offering process improvement advice to enhance efficiency and deliver better outcomes.

• Orchestrated the successful deployment of the Attestation Campaign for 20,000+ users, ensuring compliance with organizational access control policies in Oracle Identity Manager (OIM).• Partnered with CISO-level executives to provide insights and education on the campaign, improving their understanding of access level management for both employees and external partners.• Delivered targeted training and support to 700+ managers to enable them to complete both annual and bi-monthly attestation processes effectively.• Provided one-on-one assistance and troubleshooting for managers struggling with attestation requirements, improving completion rates.• Supported end-users with provisioning and troubleshooting for critical systems such as Active Directory, Epic, Exchange and disconnected applications.• Generated customized and pre-configured reports by running SQL Queries and BI Reporting to streamline the provisioning and de-provisioning processes for users.• Worked cross-functionally with infrastructure and application teams to resolve escalated access and security issues.• Performed daily and periodic maintenance tasks in Active Directory, including creating and managing user accounts and groups, modifying access permissions, and auditing group memberships for accuracy.• Administered web application servers to ensure high availability and performance of critical applications and resolved server-side issues to minimize downtime.• Engaged in comprehensive analysis of customer business requirements to design efficient workflows for core processes, including case management.• Validated the functionality and uptime of OIM web servers, proactively addressing potential issues, verifying log files, and checking database status.• Conducted in-depth root cause analysis for Severity 1 and Severity 2 incidents, ensuring prompt identification of underlying issues, implementing corrective actions to prevent recurrence, and communicating findings to stakeholders.

• Assisted the company in resolving challenges related to attestations and Oracle Identity Analytics (OIA) by identifying and reporting flaws in the tool, assessing and tracking issues, and escalating problems when necessary to ensure timely resolution. • Played a key role in maintaining daily data feeds for over 700 applications, actively monitoring the process to identify and resolve faults within a two-hour timeframe, minimizing disruptions and maintaining operational efficiency.• Monitored the TTS Security Reporting Portal daily to ensure the Provisioning Team received accurate and reliable information, which facilitated precise access revocations across a portfolio of 700+ applications. This effort supported enhanced compliance and streamlined access management processes.• Contributed as a vital member of a five-person team responsible for the daily operations and overall functionality of the OIA platform. • Took initiative in managing and training interns, providing comprehensive guidance and support to enable them to contribute as effective team members within two months of onboarding.• These contributions demonstrated a strong ability to manage complex identity and access management operations, foster team development, and ensure compliance with organizational standards.

• Managed the successful rollout of certification processes for 1,700 managers across five platforms in SIM( Sun Identity Manager) IAM tool, achieving significant efficiency improvements.• Streamlined workflows to reduce the number of required actions from 3.8 million to just 26,000, representing a 98.9% reduction. • Optimized the certification campaign cycle, cutting its duration from three months to just two weeks, an 83% improvement. • Simplified the user experience by reducing the number of screens application owners needed to navigate by 80%, significantly enhancing usability and productivity. • These accomplishments reflect a strong focus on process optimization, user-centric design, and operational efficiency.

 Analyzed the functionality and specifications of the project and recommended set of five features with focus on Commit To Transit; a social media marketing strategy. Designed and developed a prototype to conceptualize the EEO project to a web based application using PHP. Built a Facebook based social platform application to enable public discussion on sustainable living. Recommended a feasible solution to achieve their objective of promoting sustainable living.

- Support the staff at Physics department in day to day activities.- Organized weekly Colloquiums held at the department.- Managed the Database of Students,TA's,RA's,Professors.

 Studied their existing clinical systems for HIS, CDR, eMAR from Meditech.  Recommended implementation of Interface engine to manage the communication between the clinical systems. Designed the feature set required for the Interface Engine with emphasis on GUI, support, ease of use. Assisted them in selecting a vendor for the implementation of interface engine from a field which comprised of Cloverleaf, InterSystems, OPENLink.