Jyothi R

Jyothi R Email and Phone Number

Customer Relations Manager @ SS Hyundai
Jyothi R's Location
Tiruvalla, Kerala, India, India
About Jyothi R

Jyothi R is a Customer Relations Manager at SS Hyundai.

Jyothi R's Current Company Details
SS Hyundai

Ss Hyundai

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Customer Relations Manager
Jyothi R Work Experience Details
  • Ss Hyundai
    Cr Head
    Ss Hyundai Feb 2024 - Present
    Pathanamthitta, Kerala, India
    Key Responsibilities Monitoring the Customer Care Process on a daily basis including identification of the areas of Customer dissatisfaction, escalation to branch heads and ensuring the resolution of the same in the time frame Monitoring the daily load targets Complaint Analysis based on 5 why Analysis Ensuring Quality of Feedback calls
  • Mk Motors
    Customer Experience Manager
    Mk Motors Jul 2023 - Feb 2024
    Kuttoor, Tiruvalla, Kerala, India
    Key responsibilities: Monitoring & Optimizing Every Touch point a Customer has with the Company Experience In Managing Customer Service Teams Ensure a Positive & Seamless Experience throughout the Customer journey Handling customer queries and concerns in relation with the purchase of the vehicle enabling them to have a smooth and happy delivery process and ensuring customer satisfaction. Held the position of Customer relation head of Pathanamthitta, Thiruvalla, Mallappally, Adoor and Ranny
  • Avg Motors Limited
    Customer Care Manager
    Avg Motors Limited Apr 2005 - Jul 2023
    Tiruvalla, Kerala, India
    Key responsibilities: Handling of Customer Complaints & Monitoring closure of the same in the given timeframe to avoid escalation to higher levels Ensuring the customer satisfaction by attending to customer queries and concerns and resolution in time
  • Niit Limited
    Administrative In Charge
    Niit Limited Mar 1999 - Mar 2005
    Tiruvalla, Kerala, India

Jyothi R Education Details

  • Devaswom Board College Parumala
    Devaswom Board College Parumala
    Chemistry
  • Devaswom.Board School
    Devaswom.Board School

Frequently Asked Questions about Jyothi R

What company does Jyothi R work for?

Jyothi R works for Ss Hyundai

What is Jyothi R's role at the current company?

Jyothi R's current role is Customer Relations Manager.

What schools did Jyothi R attend?

Jyothi R attended Devaswom Board College Parumala, Devaswom.board School.

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