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Mr. Jyoti Kumar, a visionary leader and esteemed Lead of Learning and Development, bringing over 15 years of transformative experience to the multinational sector in GCC region and Indian Subcontinent. Currently serving as the Lead for Learning and Development at Sharaf DG, encompassing its diverse divisions—Retail, Electronics, Energy, and Business—in the UAE, Oman, and Bahrain, Mr. Kumar exemplifies strategic and operational excellence in empowering employees through innovative L&D initiatives.Mr. Kumar is an expert in crafting and executing cutting-edge learning and development strategies. His repertoire spans modern and traditional methodologies, including the integration of Artificial Intelligence and Machine Learning (AIML) tools, adaptive learning, reinforcement learning, micro-learning content development, Instructor-Led Training (ILT), On-the-Job Training (OJT), and classroom-based sessions. His comprehensive approach has consistently driven remarkable business transformations.Holding double postgraduate qualifications in Human Resource Management, Certified Prompt Engineer and Certified as a CPP administrator in the FIRO-B (A Psychometric Tool), Mr. Kumar is steadfast in his commitment to advancing business success by enhancing employee competencies. His dedication to fostering a culture of continuous learning and development positions him as a pivotal force in shaping the future of Sharaf DG and beyond.
Sharaf Dg, Dubai
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Lead, Learning And Development, HrSharaf Dg, Dubai Dec 2019 - PresentDubai, United Arab EmiratesDevelop strategy to maintain and execute short and long term Engagement, Learning & Development strategies through partnership with Business Heads. Use broad strategic thinking to analyze the characteristics of the business environment and its challenges in order to develop programs accordingly.Offering multiple years of L&D, Sales & service experience across various sectors. Supported the Business through L&D in getting multi million AED Profit in 2020. Enhanced NPS by150% through L&D and process development, Improved customer feedback input by 300%. Learning and Development Strategy to execution, Business Goal- Gaps assessment, Content creation, Micro-learning based on Digital Platform, performing on application of Gamification and Artificial Intelligence, Adaptive Learning.Blended learning mechanism, Instructor Led Training, Facilitation, On the Job Training, Reward & Recognition, Employee Engagement, Drive Organization Culture & Values, People Processes, Policy communication, Stakeholder Management, Kirkpatrick Model training evaluation, Knowledge Management and supporting Business Results. Well versed with LMS platforms and LXP like Axonify, Disprz Lessonly, Gyanodaya Virtual Campus etc.
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National Training Head, IndiaD.Light India Oct 2017 - Nov 2019Gurgaon, Haryana, IndiaResponsible for creating strategy for people and business development.Contributed over 40 Million business through L&D to d.light Solar Power in India.Creating over all L&D Strategy in discussion with key stakeholders like MD India, Business leaders and support function to identify business gaps and fill the required with developmental initiatives.Managing content development, E-learning, coaching, counseling, experience, exposure, education, skill development, ILT, OJT, feedback and feed-forward, Leadership development. Conducting, managing and driving business through leaders through Learning and development.Engage & support people and business through innovation, practical demonstrations & Drive Business results. -
Consultant, Learning And DevelopmentIndividual L&D Consultant Oct 2016 - Sep 2017IndiaFreelance HR Consultant: Customized identification and analysis of developmental needs to delivery and evaluating effectiveness. Trained and developed over 500 participants in different sectors.o Corporates: Contributed to organizations like State Bank of India, Jharkhand Vidyut Urjaa Nigam Limited, Hathway Cable and Datacom Limited, Orange communications- A French company.o Educational Institutions: Magadh University, Darbhanga college, Business Management Institute. o Social sector: Bal Sakha- An NGO for childcare institution with tailor made solution. Nai Dharti – a Girl child development organization.
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Manager, Learning And DevelopmentTelenor India (Telenor Group - Norway) May 2013 - Sep 2016B&J, IndiaPeople Development:Learning Need Analysis through Focused Group Discussion.Design and deliver behavioral intervention across Telenor.Value Cascade across all the employees.Facilitation on understanding of Assessment Development Centre report of the managers.Induction of all new employees.Support employees in Individual Development Programs.Evaluating effectiveness of the programs.Talent Management:Educating Employees on structured Talent development. Organizing end-to-end quarterly and annual Reward & Recognition program.Skill Development: (Sales Training through Sales trainers)Identification of Low Performing RSE on Low- Low Model.Induction, OJT & Refreshers for Retail Sales Executives.Career Development for the Sales force.Team Management:Managing a team of 5 trainers.Manage MIS:Manage Monthly, Quarterly, Annual MIS. Few highlights:In the process of creating a self learning culture at B&J7 Habits of Highly Effective peopleTTT for Retail Team Managers.On Job training, Refreshers to Sales force.Professional counseling to CAOs.Conflict Management, Communication Skills etc.Successful Launch of E- Learning modules. -
Senior Lead, Learning & Development And Organizational Development, HrSistema Shyam Teleservices Ltd Jun 2010 - Apr 2013B&J, IndiaManaging activities of HR for Bihar, Jharkhand & Odisha: Training & Development, Organizational Development, Talent Management, Performance Management, Employee Engagement & Support Recruitment & Selection.ACHIEVEMENTS: • Handled HR Team.• Executed competency based PMS in the circle.• Awarded “Exceptional Contributor” in 2011.• “AA” rating in Performance Review in 2010.• Star award for Training and Developing the HODs.• Selected as a High Potential HR employee at national Level in 2010. • Developing 23 High Potential employees across levels up to HODs. • Stream lined the PMS, R&R, TNI and TNA process for the circle. -
Assistant Manager, Learning & Development (Management Development Function), HrIdea Cellular Ltd Apr 2008 - Jun 2010B&J, IndiaTraining & Development – To identify the Training needs of all the employees of ICL AND ICSL, Prepare Annual and monthly Training Calendar & Plan for the functional and behavioral Development of the employees, Identify the Internal Trainers, Co – ordinate with Functional Heads, identify and conduct training from vendor for functional training program, conduct and facilitate the training at the Circle and National level, Analyze the training effectiveness, MIS. Work in consultation with the National Head (MDF), Circle HR Head, Zonal heads and COO. Training and handhold the New MDF Heads of new Circles.. -
Retail TrainerTata Teleservices Ltd 2007 - 2008B&J, India• Training and Development, Recruitment, selection & Induction of the TVS employees• Conducting TNI, Training, OHS, R&R for all employees• To evaluate effectiveness of the training programs on job effectiveness.• Budget preparation and MIS Reporting.ACHIEVEMENTS:• E-SAT champion for the circle.• Launched the R & R System at circle.• Performance planning as per the Q12 survey for the circle. • Initiated the buddy system for new employees• Facilitated the canteen system for the Zonal office. -
Sales TrainerBharti Airtel Ltd 2006 - 2007B&J, IndiaTraining & Development -
Customer Service- Senior ExecutiveReliance Aug 2004 - 2006B&J, IndiaCustomer Service
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Sales ExecitiveHdfc Bank Ltd (Hbl) 2003 - 2004B&J, IndiaSales
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Content ExecutiveAsian Age Infinet Pvt Ltd. Oct 2000 - Dec 2002New DelhiContent Development
Jyoti Kumar Skills
Jyoti Kumar Education Details
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Xlri JamshedpurHuman Resources Management/Personnel Administration, General -
St. Michael'S High School
Frequently Asked Questions about Jyoti Kumar
What company does Jyoti Kumar work for?
Jyoti Kumar works for Sharaf Dg, Dubai
What is Jyoti Kumar's role at the current company?
Jyoti Kumar's current role is Manager- Learning and Development - Sharaf DG, Dubai | PGCHRM-XLRI | PG in PMIR | Certified Prompt Engineer | Certified on Generative AI | Certified FIRO-B administrator | Trainer | LMS | Performance Manager.
What is Jyoti Kumar's email address?
Jyoti Kumar's email address is jy****@****inor.in
What schools did Jyoti Kumar attend?
Jyoti Kumar attended Xlri Jamshedpur, Magadh University, Delhi University, St. Michael's High School.
What are some of Jyoti Kumar's interests?
Jyoti Kumar has interest in Children, Environment, Education, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Jyoti Kumar known for?
Jyoti Kumar has skills like Employee Engagement, Team Management, Talent Management, Performance Management, Mis, Recruiting, Human Resources, Training, Telecommunications, Vendor Management, Hris, Performance Appraisal.
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