• Managing recruitment, selection and onboarding for staff, independent contractors, and clients.• Managing the client enrollment process.• Developing, implementing, and maintaining HR policies, procedures, contracts, and terms of employment in compliance with labor laws.• Handling employee relations, including conflict resolution, performance management, and disciplinary actions.• Ensuring accurate maintenance of records and documentation for employees and clients.• Supporting professional development and training initiatives.• Staying current with HR best practices and legal requirements.• Managing and coordinating administrative and operational activities to enhance efficiency.• Establishing effective communication with vendors, suppliers, and service providers to uphold service quality standards.• Providing guidance and support to staff, clients, or independent contractors as needed.• Fostering a positive and productive working environment.

• Managed full-cycle recruitment, including sourcing candidates, conducting interviews, extending offers, and facilitating onboarding.• Supported employee training programs, coordinating 10 quarterly sessions with a 90% attendance rate.• Led performance management, setting goals, providing feedback, and conducting evaluations.• Administered competitive benefits programs, and implemented health insurance plan.• Promoted positive employee relations, managing communication, conflict resolution, and compliance with employment laws.• Proficiently utilized HRIS software for data management, payroll, benefits, recruitment, and reporting.• Streamlined recruitment processes and improved candidate management with an applicant tracking system (ATS).• Developed essential HR documents to standardize practices.

• Managed the full recruitment process, including posting jobs, screening resumes, and scheduling interviews.• Conducted new employee orientation and supported onboarding.• Identified and addressed training needs, resulting in a 15% performance improvement.• Updated compensation and benefits policies, reducing turnover by 10%.• Coordinated HR policy development, ensuring legal compliance.• Supported performance management and goal-setting.• Organized employee engagement activities.• Managed accurate payroll and employee records.• Managed employee exits and terminations.• Acted as the main point of contact for employee inquiries, concerns, and conflict resolution.• Managed various leave of absence programs, ensuring compliance with legal requirements.• Assisted in HR projects and initiatives as assigned.