Jyotsna B Email and Phone Number
Jyotsna B is a Problem Manager at IBM at Walgreens Boots Alliance. Colleagues describe them as "Jyotsna and I were supporting the same customer for the Incident Management side of the business. She has been impressive in managing Critical Incidents, in her communication to the business and internal stake holders. She was one of the crucial resources to our team and I'm deeply appreciative of her contributions to the team. I wish her luck in her new endeavor and highly recommend her." and ""It is pleasure to recommend Jyotsna" Jyotsna is highly knowledgeable and is capable of quickly understanding client business needs while exceedineg thier expectations, Trustworthy and a great person to work with, I wish her all the success."
Walgreens Boots Alliance
View- Website:
- walgreensbootsalliance.com
- Employees:
- 126341
-
Problem ManagerWalgreens Boots Alliance Mar 2016 - PresentChessington, England, United Kingdom -
Itil Service Introduction AnalystTata Consultancy Services Nov 2015 - Jan 2016Kingston Upon Thames, United Kingdom- Collaborating between project teams, operations team, build team and service desk during introduction of new or changed services - Ensure documentation is completed by project teams and handed over to service desk and run (operations) in a timely manner - Ensure introduction of new or changed services does not impact run(operations) ongoing services - Ensure adequate knowledge transition from projects to the operations team to support new or changed services. -
Ict Problem ManagerCheshire East Council Apr 2015 - Oct 2015Chester, United Kingdom -
Incident & Problem ManagerIbm Jan 2009 - Jun 2014Hyderabad Area, India -
Major Incident ManagerTech Mahindra (Formerly Mahindra Satyam) Oct 2006 - Nov 2008Hyderabad Area, India
Jyotsna B Education Details
-
Information Technology -
B'Tech- Mechanical Engineering
Frequently Asked Questions about Jyotsna B
What company does Jyotsna B work for?
Jyotsna B works for Walgreens Boots Alliance
What is Jyotsna B's role at the current company?
Jyotsna B's current role is Problem Manager at IBM.
What schools did Jyotsna B attend?
Jyotsna B attended Symbiosis International University, Jawaharlal Nehru Technological University.
Who are Jyotsna B's colleagues?
Jyotsna B's colleagues are David Vernon, Jonathan Wong, Prit Shah, Marco Pagni, Jermkwan Santa, Mark Senger, Paul Catasca.
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