 Sales Initiation System Post Sales Follow up System Complaint Analysis System Complaint Closing System Customer Lounge Feedback card SSI Customer Meet Extended warranty Follow up Home Visit for JDP dissatisfied Customers Sales consultant JDP follow up system Call Recording system

 Sales Initiation System Post Sales Follow up System Complaint Analysis System Complaint Closing System Customer Lounge Feedback card SSI Customer Meet Extended warranty Follow up Home Visit for JDP dissatisfied Customers Sales consultant JDP follow up system Call Recording system

 Service Initiation System Post Service Follow up System Complaint Analysis System Complaint Closing System Customer Lounge Feedback card CSI Customer Meet Extended warranty Follow up Home Visit for JDP dissatisfied Customers Service Advisor JDP follow up system Call Recording system

Maximize sales by making appropriate phone calls to bank customers from the database. Update and verify information’s on the database during phone calls ( address, company name, availingany other loan, add new referrals etc)To assist all retail customers self sourced or walk-in throughout the branch working hours.To take only basic product parametersTo enter all RA leads in telesmart immediately of the interested customersTo send the MIS Reports of the lead generated at the branch level to the RAC Cross Sell Co-ordinate.Develop and implement sales initiative programs to drive sales/ product goals.Learn, know and be able to present all products knowledge to the bank employees.Provide the team with sales tools and techniques to achieve their goals.Liaise with sales people to follow up leads/ pipeline.

Planning, developing and implementing different seminars.Liaising with different schools and key spokespeople; Liaising with and answering enquiries from media, individuals and other organizations, often viatelephone and email, researching, writing and distributing press release advertisementsPreparing and supervising the production of publicity brochures, handouts, direct mail leaflets etcMaintaining and updating information on the organization’s website.

Assessment of Individuals for skilled workers, business immigration and student visa to variouscountries.Providing information about the program.Case processing.Organizing Seminars