Jyotsna Oberoi Email & Phone Number

Aylmer, Ontario, Canada

★ Orchestrated demand planning and monthly Sales and Operations planning (S&OP), supervising one direct report.★ Sustained more than 80% accuracy in forecasting, improving the company’s ability to plan production operations, leading to a 6% gain in on-time delivery, a 5% improvement in Fill Rate, and a 20% increase in revenue.★ Developed a formal S&OP process from the ground up, working with Sales, Supply, and Operations teams in order to build accurate demand plans and forecasts.★ Provided guidance on supply parameters, production plans, and safety stock levels to the Planning team.★ Each week and month, conducted analysis of forecasts versus actuals, as well as provincial inventory levels.★ Examined historical trends, customer intelligence and other demand drivers to formulate item, location, and weekly forecasts for a 12-month rolling horizon.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲𝘼𝘽𝙊𝙐𝙏 𝙈𝙊𝙏𝙄𝙁 𝙇𝘼𝘽𝙎Motif Labs is a leader in cannabinoid extraction, purification and formulation.

Mississauga, Ontario, Canada

★ Collected and reviewed industry trends, demand drivers, and data from the Sales and Marketing organization to develop accurate forecasts and guide replenishment strategy at the SKU level.★ Developed and distributed sales and reports and forecasts to key stakeholders throughout the company.★ Measured Forecast Accuracy and Forecast Deviation by reviewing the daily shipment report. Used error analysis techniques to reconcile variations between forecasts and demand.★ Managed inventory flow, establishing safety stock levels to overcome surges in demand or disruptions in the supply chain. Communicated forecasted supply issues to the account managers.★ Developed a database in Microsoft Access to automate the monitoring of product status.★ Maintained 96% forecast accuracy month after month and lowered back orders by 70%, enabling the Russell Athletic brand to rank as the most profitable business unit in Canada.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲𝘼𝘽𝙊𝙐𝙏 𝙁𝙍𝙐𝙄𝙏 𝙊𝙁 𝙏𝙃𝙀 𝙇𝙊𝙊𝙈 𝙄𝙉𝘾.Fruit of the Loom Inc. specializes in the design, manufacture, and marketing of a number of iconic family apparel, athletic apparel, and sporting equipment brands.

Toronto, Canada Area

★ Managed customer agreements in SAP, updating customer master files, reviewing customer payments, ensuring accurate accruals, and developing reports.★ Served as a liaison between the Sales Support team and the Key Accounts group to execute changes in deal terms.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲𝘼𝘽𝙊𝙐𝙏 𝘼𝙋𝙊𝙏𝙀𝙓 𝙄𝙉𝘾.Apotex Inc. is a pharmaceutical corporation and the largest producer of generic drugs in Canada.

Melbourne, Australia

• Evaluated & analyzed daily sales data• Performed Gap Analysis to identify business opportunities and market for existing products• Forecasted production requirements based on previous sales and current trends• Tracked and drew comparison between actual & benchmarked expectations for promotional products• Responded to customer calls & inquires, took orders and ensured stock availability• Prepared & presented reports from database (ERP) according to senior leadership requirements to facilitate business decision making• Generated & provided regular reports to internal stakeholders to drive continuous improvement• Worked in liaison with sales for timely update & maintenance of customer database• Monitored database performance & ensured data integrity• Developed SOPs and organized workshops on database policies for employees and supervisors to ensure data security• Evaluated rising system needs, invited quotes and supervised successful installations of new products to ERP• Ensured satisfied customer experience by speedily resolving daily quality & supply issues• Ensured and facilitated correct entry of new or special customer orders• Facilitated daily and weekly production schedules by providing consolidated customer order data• Continually upgraded aspects of the website by delegating work to external consultant

Melbourne, Australia

• Collected & maintained electronic documentation & directories for sales & logistics • Utilized customer database to maintain and enforce customer records• Took orders over phone, email or fax

Masters, Information Systems

Bachelor'S Degree, Computer Science