Jasa Z. Email & Phone Number

Germany / Remote

I lead a distributed product design team and a researcher focused on improving Grafana Cloud’s Observability suite. This role enabled me to develop a strategic mindset and domain expertise, align teams, and build cross-functional partnerships in a highly technical, engineering-driven environment. My responsibilities span the entire department, including.

Karlsruhe, Baden-Württemberg, Germany

• I was trusted to coach and manage a team of five user experience designers, each contributing to different areas of our GoTo product. Connecting and growing a remote cross-geo team from five countries (Canada, Germany.
• Setting up, driving, and coordinating the information architecture work as a north star for multiple UX contributors. We avoided the risk of complexity by merging different products in our portfolio (GoToMeeting.
• Supporting the unification work (re-platforming) of multiple products and endpoints into one flagship product by coordinating between multiple workstreams that were crossing paths.
• Supporting a company-wide product re-branding by coordinating multiple UX teams, and partnering with marketing, engineering, and product to deliver a consistent and impactful outcome.
• Implementing grassroots DesignOPS practices in our pillar, focusing on 3P impact areas (people, process, priority) enabling us to identify pockets of opportunity, keeping our team engagement and health score in a good.
• Hiring new team members, setting up a culture of support, and owning outcomes together. Building connections with our cross-functional partners through a concept of a cross-functional trio comprised of PO/UX/Eng.

Karlsruhe, Baden-Württemberg

• Working with a team of talented product designers and user experience researchers on the end-to-end experience of the next generation of GoToMeeting. Rethinking our product experience through a next-gen UX effort and.
• Bringing our meetings product portfolio to the expectation of the market sentiment, increasing our overall customer effort scores compared to our legacy products.
• Rethinking core JTBD, reducing the number of legacy decisions backed by research insights.
• Rebuilding the information architecture that was growing inorganic and unlocking the growth for scale.
• Supporting conversations around rollout strategy, managing change aversion and user expectations in a time of change.
• Partnering with research to lead discovery efforts and identify opportunities to expand the product in areas relevant to our end users.

Karlsruhe Area, Germany

Working with a team of super talented Product Designers and User Experience Researchers on the end-to-end experience of the next generation product under the GoToMeeting umbrella. Responsibilities- Leading discovery efforts to identify opportunities to expand the product in areas relevant to our end users- Design with strong customer perspective supported.

Karlsruhe Area, Germany

Working on the end-to-end experience of the next generation product under the GoToAssist umbrella. In parallel, I was a guest designer in another team that is developing tools for solving remote IT issues.Accomplishments- Working with a development team on improving the software update process and rollout strategy. - Providing UX solutions to address the.

Zagreb, Croatia

Working on the next generation of mobile banking applications. My role was to establish a new approach to mobile banking applications experience, supporting users on the go and users that need a quick way of interacting with their personal finance. My core responsibilities were creating a new white-label product that enables branding and customization to.

Working on mobile web media portals, Android and iPhone media applications. Design, concept and preparation for implementation. Defining styleguides for design before implementation and afterwards. Producing deliverables for developers

Zagreb, Croatia

Strka is an advertising agency comprised of market communication specialists in the field of strategic planning. While working for Strka I have gained valuable experience working for corporate clients like Visa. Being the only designer engaged on multiple projects I have managed to incorporate previously gained knowledge to the agency portfolio offering.

Main responsibilities:- Web design (web-shops, micro sites, full websites)- Visual identity - Illustration- Print production - Book and catalog design- Wordpress administration and maintenance- Ideas and concept implementation - Working for clients in education like CARNet

Master Of Arts, Visual Communication

Univ. Bacc., Visual Communication

Education record