Júlia M. Estrela Email and Phone Number

Responsible for contacting international suppliers of major pharmaceutical distributors specializing in cancer treatments and rare diseases. Negotiate prices and organize detailed spreadsheets with all necessary information. Conduct prospecting of new suppliers in Europe, Asia, North and South America, and Oceania.Communicate with international suppliers via phone calls, emails, and WhatsApp. Hold weekly meetings to align on new purchases. Manage the procurement of medications for patients, preparing all necessary patient documentation and organizing the importation process to Brazil.Oversee the entire operational import process, working with customs brokers, Anvisa, and the Federal Revenue Service to ensure proper clearance.Provide translation of documents and assist in meetings.This position offers valuable insight and hands-on experience in international trade and commerce.

Responsible for managing all accounting tasks, including tracking commissions, reviewing audit reports of employee sales, contacting airlines and hotels to confirm client payments, and overseeing commission follow-ups.

Responsible for client billing processes, product pricing, and online sales. Additionally, I was in charge of providing accounting information to the accountant and managing cash functions. At one point, I was invited to oversee the team and manage the store in the owner’s absence.

I was responsible for overseeing all cashier operations, including money deposits and withdrawals, as well as issuing invoices for customers. I efficiently operated the cashier system and managed the flow of customers across available cashiers. Additionally, I handled the administration of the trade department, assisted customers with damaged products, and coordinated with third-party manufacturers to resolve issues.

I began my career as a hostess at the restaurant, where I was responsible for greeting guests, issuing entry and exit cards, and ensuring a smooth guest experience. My efforts were recognized when I was awarded Employee of the Month in my second month with the company. Subsequently, I took on additional responsibilities, including overseeing the cleanliness of the front of the store, ensuring the quality of customer service provided by waitstaff, and training new employees. I was later transferred to another location, where I gained experience in kitchen operations, food preparation, and dessert creation. Afterward, I was promoted to cashier, where I managed the front of the store, focused on client satisfaction, and ensured high-quality service. My performance led to my selection by the CEOs and HR to become the store manager. In this role, I was responsible for employee training, maintaining store cleanliness and operational efficiency, evaluating employee performance, and managing inventory by liaising with suppliers. Additionally, I handled employee documentation and maintained accurate records.During my time with this company, I have experienced significant growth and gained valuable expertise.