Júlio Carrilho Email & Phone Number

Lisboa, Portugal

Provided dedicated backoffice support for a major automotive client, handling customer inquiries and ensuring smooth operations within a fast-paced environment.Specialized in managing customer requests via email and ticketing systems, delivering timely and accurate responses within established service level agreements.Demonstrated strong communication skills, actively resolving customer issues, providing feedback, and building positive relationships, contributing to a positive customer experience.Proactively utilized ticketing systems and internal communication platforms to streamline workflows, track resolution progress, and maintain efficient customer service processes.Collaborated with internal teams and external stakeholders to effectively address complex customer issues and ensure a smooth customer experience.

Maintained a strong commitment to safety protocols and regulations, ensuring a safe and compliant work environment.Provided comprehensive support for the installation of electrical systems in various construction projects.Demonstrated proficiency in wire and cable routing, cutting, connectors and measuring techniques to accurately mark reference points.

Lisboa, Portugal

Proactively found and fixed answer discrepancies, guaranteeing the quality and correctness of the data and helped the project succeed overall by working with project coordinators to report any difficulties discovered during data collecting.Used both targeted and random sampling techniques to collect data for market research studies through in-person interviews with people and companies. Informing participants of the purpose of the study, assuring informed participation.

Amadora, Lisboa, Portugal

Demonstrated exceptional route planning skills, making the most of delivery windows and ensuring the efficient transportation of perishable goods by making accurate and timely deliveries along prearranged routes.Actively assisted in the loading and unloading of goods, facilitating a productive and seamless warehouse operation.

Torres Vedras, Lisboa, Portugal

Promoted advertising materials to companies in the manufacturing, retail, and other sectors, resulting in the creation of new business and the maintenance of current client connections.handled orders, made sure that things were delivered on schedule, and successfully negotiated credit terms and price.Outstanding customer service was given by following up with customers to resolve issues and guarantee that they were satisfied with the goods they had purchased.

Lisboa, Portugal

Sold frozen food products to customers directly from a refrigerated delivery van.Effectively promoted frozen food items, providing knowledgeable product information and assisting customers with their selections.Accurately processed customer orders and ensured timely delivery of products while maintaining a clean and organized sales environment.

Malmö, Suécia

Successfully managed all aspects of restaurant operations, ensuring high-quality food and service while maintaining profitability and customer satisfaction.Developed and implemented creative menus, optimizing food cost and pricing strategies to align with budget constraints and customer preferences.Effectively managed inventory levels, monitored financial transactions, and ensured compliance with all applicable food safety and hygiene regulations.Maintained a clean and organized work environment, overseeing the sanitation of the dining area, kitchen, and food storage areas.Fostered strong customer relationships by actively seeking feedback, resolving issues promptly, and ensuring an exceptional dining experience.