K. Aaron E. Email & Phone Number

Saint Petersburg, Fl, Us

Various Locations

Tacoma, Washington

Senior team member in the Army’s premier direct action special operations unit in multiple roles including platoon sergeant, medical lead and squad leader.Ensure detachment medical preparation; account for and maintain equipment in excess of $700,000 in team medical field supplies. Accountable for staying within budgetary constrictions for operations.Advise and provide tactical and technical guidance to the detachment commander, indigenous and allied personnel.Plan, execute and supervise cross-training of detachment members and host nation forces.Conduct operational and intelligence planning, preparation and execution of detachment missions. Maintain a working proficiency of German in reading, writing and listening; and an elementary proficiency of Mandarin Chinese in listening and speaking.

Oroville, California

Assists in the developing, implementation and evaluation of individual programs of instruction.Instructs Law Enforcement, SWAT, Military and Civilian Personnel in Small Unit Tactics, Multiple Target Engagement, Close Quarter Battle, Tactical Combat Casualty Care and Vehicle Operations.

Tacoma, Washington

Responsible for oversight of matters impacting security of special events, including but not limited to, NFL and NCAA Football, corporate events, music festivals and major concerts.Plans, organizes and manages the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.Executes the field coordination, implementation, and administration of specific plans and programs prescribed by Event Manager’s directive, to include: matters of training and development, quality assurance, and consistent delivery of service for assigned account.Maintains constant communication with Event Manager regarding client issues or concerns, employee performance issues, guest complaints, injuries, or other important facts related to account/event assigned. Responsible for medical training for all Staff Pro managers and supervisors.

Albany, New York Area

Implemented multi-service programs addressing issues of homelessness, child abuse and neglect, family instability, and special education.Directly responsible for the medication and well being of up to 20 abused children and teens.

Albany, New York Area

Managed a high-volume workload within a deadline-driven environment.Helped company attain highest customer service ratings by earning highest marks in all categories including communication skills, listening skills, problem resolution and politeness.Maintained up-to-date knowledge about AT&T products and services. Responded to customer queries about AT&T services, equipment, promotions, roaming and billings. Enhanced customer retention and satisfaction by providing outstanding and prompt customer services. Strived to be empathetic to customer needs and recommend appropriate products and rate plans. Developed innovative ways to sell AT&T products and services to customers.Handled customer requests for payments, activations, upgrades and other services.Addressed and resolved customer concerns promptly. Handled large volume of customer calls efficiently while mulit-tasking with in-store customers.

Bachelor'S Degree, Psychology

Physical Therapy/Therapist