Spearheaded operations for 7 residential locations, 2 Adult Day Training programs, and a Supported Living and Employment program. Managed $4.5M annual budget, 120 employees, and services for over 100 individuals with intellectual and developmental differences. ➤ Addressed staffing crisis by securing 5-year $150K CareerSource grant to hire and train non-traditional employees.➤ Increased capacity to support individuals with complex differences by creating Dignity Room and Sensory Room in the Adult Day Training program, funded by over $20K in grants and donations.➤ Created adult Occupational Therapy program funded through Medicare to improve program quality and respond to evolving needs of medically complex individuals.➤ Met emerging needs of aging residents by developing palliative and pro-bono therapy program in collaboration with area colleges and healthcare providers.➤ Secured funding to start pediatric Occupational Therapy program that addressed lack of pediatric therapy providers in the community.➤ Addressed challenges in employment services by securing funding to launch Adult Project SEARCH pilot in collaboration with 3 other Florida agencies. ➤ Acted as agency liaison to Arc Florida and tapped to serve as Florida Conference of Executives President.➤ Developed relationships with local legislators and met annually to discuss agency priorities.➤ Served as interim CEO of Arc Volusia through management agreement.

Lead day-to-day operations and partnered with Agency for Persons with Disabilities, Agency for Healthcare Administration, Department of Children and Families, and Qlarant. ➤ Minimized medication errors by over 11% by implementing electronic medication administration system. ➤ Improved communication and front-line leadership by developing and implementing ongoing Leadership Development and Crew Resource Management training programs. ➤ Developed staff training YouTube channel in partnership with university students that focused on required technical healthcare-related skills. ➤ Built relationships with families transitioning out of public school by developing partnership with school system and creating process for inclusion in IEP meeting and transition programs.

Oversaw and implemented Life Institute and Cancer Institute activities at Flagler Hospital. Managed Cancer Education program and Support Center activities, Commission on Cancer and NAPBC Accreditations, patient education, computer-based learning, grants, student affiliations and placements, and Institutional Review Board.➤ Wrote, procured, and managed over $300K in grant funding for various hospital programs.➤ Met hospital need for CNAs by developing training program funded by CareerSource that successfully graduated over 30 CNAs.➤ Spearheaded efforts to earn initial accreditation from Commission on Cancer National Accreditation Program for Breast Centers (NAPBC).➤ Developed Cancer Patient Navigator program and recruited and trained two RN patient navigators.➤ Developed inaugural medical student partnership with the University of Central Florida.

Hired as education and research coordinator to facilitate variety of hospital projects including grants, an internal Leadership Academy, medical education events, school contracts, student affiliations, cancer education for patients, specific hospital accreditation projects, and the Institutional Review Board.➤ Addressed physician communication challenges by developing and implementing an Interdisciplinary Breast Cancer Conference where physicians of different specialties met bi-monthly to collaborate regarding treatment plans for recently diagnosed breast cancer patients.➤ Coordinated Flagler Hospital Academy of Medical and Health Careers that supported the hospital's mission of recruiting local students to return to Flagler Hospital to begin their health care career.➤ Coordinated the Institutional Review Board (IRB) and facilitated FDA reviews.

Jointly marketed 58 private practice pediatric physician subspecialists to referring pediatricians.

Hired by Florida Hospital (now AdventHealth) to partner with patients and insurance companies to resolve payment issues.