As a Client Success Manager, I specialize in building and maintaining strong relationships with both clients and candidates, ensuring a seamless hiring process that aligns with the needs of our clients. I manage and place high-caliber IT consultants (bench resources) in key projects across industries while offering exceptional service to clients by understanding their specific requirements and delivering top talent.Key Responsibilities:Lead end-to-end recruitment efforts for bench candidates, identifying opportunities, and ensuring rapid placement.Build and nurture long-term client relationships, acting as the primary point of contact for recruitment needs and project staffing.Collaborate with account managers, project managers, and recruitment teams to understand client needs and deliver timely, high-quality talent.Proactively manage the bench resource pipeline, maximizing utilization and minimizing downtime.Conduct market research to identify new business opportunities and expand the client base.Negotiate contract terms and rates, ensuring a win-win solution for both clients and candidates.Provide regular updates and performance reports to clients to ensure satisfaction and identify opportunities for growth.Offer ongoing support to both consultants and clients throughout the lifecycle of the engagement, focusing on long-term success.Skills:IT Staffing & RecruitingClient Relationship ManagementTalent Sourcing & AcquisitionContract NegotiationBench Management & UtilizationMarket Research & Business DevelopmentProject Staffing & DeliveryNegotiation & Closing

 Involved in sales i.e., bench consultants to the Vendors and Clients for the requirements. Searching the requirements for the allotted bench from portals, groups and with contacts. Sharing the requirements with the consultants by his/her comfort ability used to submit the resume to the recruiter. Speaking with the recruiters regarding the rate and getting the best as suggested by management. Worked extensively on marketing bench consultants. Interacting with Tier one Vendors and making new vendors to the company Involved in marketing of consultants on bench to the preferred vendors. Getting requirements for bench consultants from various sources like Prime Vendors, job portals and other Networking sites. Keeping track of the start and end dates of the bench consultants Maintain daily & weekly status lists of all activities through MS Excel. Set up interviews and closed candidates for various positions. Process candidates from initial contact through entire interview/placement process which includes interview scheduling and follow up. Actively involved in marketing of consultants on bench to the preferred vendors. Responsibilities include calling on prime vendors, developing corporate account relationships, presenting consultants, negotiating, and finalizing contracts.

Expertise in full recruitment life cycle in IT Staffing-Contract in US Market.Excellent proficiency and knowledge in recruiting and sales techniques such as vendor networking, job boards, (The Ladders, Dice, Monster, indeed, CareerBuilder, etc.)Internet search and Internal Database.Worked with and placed all most all level consultants such as Developers/Programmers, Support Executives, QA Testers, Analysts, Business Analysts, Administrators, Architecture, Director, Team lead, Project Mangers, Network/Systems Professionals, also have worked on clerical jobs.Self-driven, able to prioritize tasks and implement changes smoothly.Established candidate motivators and tailored closing strategies for some of the most competitive job candidates in the industry.Schedule initial interviews and follow up interviews for successful candidates.Strong analytical and conceptual abilities.

I'm responsible for meeting and exceeding recruitment targets assigned to him/her; creating a database of job seeker and employers; understanding the requirements of both; matching job duties with individuals; contacting the applicants; assessing job seeker's needs and requirements; assisting job seekers in getting them placed with an employer of choice; bargaining on both sides so as to convert the recruitment opportunity; guiding the job seeker till a job offer is made to him/her; and following up with the employer till the job seeker joins the organization; and training new recruitment account managers.Responsibilities:~Building business and relationships with clients~Proactively search for client companies with staffing service needs~Build relationships, with the goal to be the vendor of choice~Grow existing accounts~Become involved in industry associations~Meet sales metrics~Ensure client retention~Drive aggressive growth and profitability in a sustainable manner