K Duayne Gilchrease Jr Email & Phone Number

If words could paint pictures, what would you see.

Fort Worth, Tx

Performed all tasks to include: runner/front-line coordinator, order taker/ dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.Maintained fast, accurate service, ensured an excellent customer experience, and made sure all products were consistent with company standards.Made sure the restaurant was up to company standard with regards to cleanliness, neatness, and customer accessibility.Worked as a team player to support other employees complete their tasks.Completed all other duties assigned as necessary.

Dallas/Fort Worth Area

Was responsible for all customer inquiriesProvided excellent customer serviceEnsured to follow up on customer inquiries by taking specific action in a timely mannerUsed problem solving methods to help customers resolve issues on first call Entered data from customers into various software programsAppropriately communicated with upset customers to resolve their inquiries Thrived as a team player in a fast-paced, high-energy, change-oriented environmentParticipated in additional training courses when neededPerformed other related duties and assignments as requiredExercised retention efforts when appropriateIdentify customers who were comparison-shopping and inquiring about contract terms

Assisted customers in carrying and loading their purchasesMaintained the outside appearance of the store by returning carts to proper location and cleaning/organizing as necessaryGreet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer serviceGreet and assist customers with locating, sizing and purchasingWas responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stockedAssigned primarily to one zone on the sales floor, but was required to work in other areasOperate Power Equipment safely and within Lowes standardsOperate Wood Cutting MachineOperate Key Cutting MachineOperate PVC Pipe CutterOperate Glass Cutting MachineOperate Power Equipment (Reach Truck, Forklift, Orderpicker)

Bronx, Ny

Was responsible for monitoring performance/customer service of employees.Was responsible for managing the sales floor during peak hours of operation to ensure courteous, accurate and efficient service in a clean shopMaintain all databases, and POS systems, ensuring that they are up-to-date.Assist in the daily cash management functions.

Shreveport, La

Maintained shift control and utilized a vast understanding and execution of QSC.Trained new employees and practiced on-going training and follow up.Disciplined crew and participated in their reviews.Know and understand all daily paperwork, opening and closing. (daily inventories, cash controls)Assisted management team in obtaining restaurant financial goals, such as labor, food and paper costs, sales building through service and quality product.

Livingston, Nj

Greeted and assisted customers with locating, sizing and purchasing menswearRequired use of measuring tape and the proper way to knot tiesArranged the store according to seasonal POPArranged array of outfits to entice and allure potential buyers and dressed mannequins accordinglyCashiered and up-sell, up-sell, up-sellUsed swagger and charm in order to drive sales

Bossier City, La

Utilized Profitability Report/Payroll to track sales and payroll daily, always looking for opportunities to improve sales while staying proactive with the schedules. Exercise payroll control.Maintained an average of 94% on Secret Shopper scoresCommunicated all issues regarding staff, customers, and operational issues to General Manager and Assistant Manager immediately.Kept crew member’s professional at all times and addressed any conduct issues.Taught proper Five Guys operational procedures to all employees.Cleaning Calendar: Makes sure all duties assigned for the day are completedMaintained the highest standard of cleanliness.Kept petty cash and registers balanced to avoid any major shortages or overages. Communicated any discrepancies immediately.Performed opening walk-through of the store.Conducted interviews and completed hiring packet. Added employees in to Radiant and send papers to HR.

Shreveport, Louisiana Area

Drove CDL vehicle with company equipmentAttended CDL training and defensive driver coursesOperated and maintained equipment including, but not limited to, frac pumps, acid pumps, line trucksPerformed daily inspections on well manifold, tractors, pumps, etc.Maintained log books and inspection reports per DOT standardsParticipated in rigging up.Preformed well treatment operations.Complied with all government, industry and company regulations and standards to ensure a healthy and safety work environment and reduced environmental impact.Performed additional duties as requested

Shreveport, Louisiana Area

Receives and processes checking and savings account deposits; provides customers with transaction records; provides customer with account balances; accepts loan payments, completed check orders and safe deposit payments; redeems U.S. Savings Bonds; validates items by entering through teller terminal.Cashes checks and processes checking and savings account withdrawals within prescribed cash limits.Greets customers and establishes a quality customer service environment; answers questions and suggests appropriate actions to meet the customer's banking needs.Identifies opportunities to refer bank products/services to new and existing customers by identifying problems, needs and opportunities; identifies customer’s needs and refers to the appropriate line of business.Processes fee income entries for money orders, cashier’s checks, traveler’s checks, check cashing, etc. to generate fee income for the branch. Balances and reports teller transactions daily, in accordance with standard procedures.

Newark, Nj

Ensured the cleanliness and grooming of the church inside and outMaintained working order of all minor plumbing, carpentry, and facilities managementPerform light administrative duties not limited to: Stocking supplies, printer and computer troubleshooting, accepting and approving deliveries

Elizabeth, Nj

Patrol industrial premises to circumvent and detect symptoms of intrusion and assure security of doorways, windows, and gates.Answer alarms and look into disturbances.Observe and authorize entrance and departure of workforce, people, and other persons to guard in opposition to theft and keep safety of premises.Publish reports of day by day pursuits and irregularities, theft, presence of unauthorized people, or strange occurrences.Get in touch with police or health departments in circumstances of unexpected emergencyCirculate among site visitors, patrons, and workers to maintain order and defend residence

Montclair, Nj

Bundle mail in preparation for delivery or transportation to relay boxes.Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.Hold mail for customers who are away from delivery locations.Leave notices telling patrons where to collect mail that could not be delivered.Meet schedules for the collection and return of mail.

Jersey City, Nj

Supervise workload of Customer Service AssociatesRun mailing, copy or fax equipmentPick-up and deliver mail, parcels, and copy jobsLift large bundles of mail, overnight packages and shipmentsHandle time-sensitive materialMaintain copier equipmentPerform duties and special requests as assigned by managementBalance workload; provide guidance and direction to team; serve as focal point for communication with customer and company personnelEnsure operating and quality standards are met based on service objectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careEnsure adherence to business guidelines, safety & security proceduresProvide constructive feedback and recognition to teamSupport financial results by minimizing site waste and rework

Elizabeth, Nj

Patrol industrial premises to circumvent and detect symptoms of intrusion and assure security of doorways, windows, and gates.Answer alarms and look into disturbances.Observe and authorize entrance and departure of workforce, people, and other persons to guard in opposition to theft and keep safety of premises.Publish reports of day by day pursuits and irregularities, theft, presence of unauthorized people, or strange occurrences.Get in touch with police or health departments in circumstances of unexpected emergencyCirculate among site visitors, patrons, and workers to maintain order and defend residence