Kate Elliott Email & Phone Number

Chief of Staff for the Chief Information Security Officer (CISO)

Charlotte, North Carolina, United States

Relationship Manager for Executive leadership. Develop and implement resource allocation strategies, tools, and processes to support the Business Information Security Office, Security Consulting and Strategic Partnerships within Information & Cyber Security (ICS). Integrate and optimize resource and project management software systems to ensure accurate.

Charlotte, North Carolina, United States

Led a team of six+ customer service representatives (CSRs) responsible for processing new equipment orders while maintaining strict ISO Certification standards. Managed all priority accounts, coordinating between manufacturing, distribution, installation, and clients. Conducted the 3-month training program for all new CSRs, ensuring accuracy for the.

• Ensuring that our community's workforce is given every opportunity to get the education and skills necessary to achieve success!The Greater Memphis Alliance for a Competitive Workforce (GMACW) is a 501(c)(3) non-profit.
• Aligning training and education programs with employers’ skills requirements and with each other.
• Connecting employers to cost-effective training and hiring support.
• Driving coordination and improved outcomes among providers that serve job candidates.My responsibilities include:
• Work with GMACW Project Manager and campus Project Coordinators on tasks to provide comprehensive support for day-to-day operations of the GMACW consortium and all of its activities.
• Work with the Continuous Improvement Coordinator in the collection of key evaluative data from member colleges and in that capacity help to ensure data integrity and reliability.

Greater Memphis Area

Manage an office of IT staffing professionals and assisting with day-to-day office management.

Melbourne, Australia

Manage admin and operations functions on a national front for an Industrial Equipment Wholesaler. Responsible for International logistics for importing goods from the US and China. Diligent efforts to maintain stellar customer relations and communication. Handle all customer contract processing and billing. Responsible for training staff on ISO.

Charlotte, North Carolina Area

Worked as an order entry customer service representative handling all New Equipment orders from cradle-to-grave for Australia, Canada and southern California. Responsible for maintaining open communication with customers and preserving quality service standards as per our ISO certification policies. Through the ISO certification policies in place I also.

Simultaneous management of 5 active consulting client accounts; responsible for relationship management with consulting client corporate management and client’s professional business partners, i.e. warehouse, CPA, lawyer, business banker, sales employees and customers. Generated and adhered to monthly budgets and account management. Provided customer.