Esther Kok

Esther Kok Email and Phone Number

Strategy & Expansion | Battery Energy Storage Solutions | Scalable Customer Experience @ iwell
netherlands
Esther Kok's Location
Amsterdam, North Holland, Netherlands, Netherlands
Esther Kok's Contact Details

Esther Kok work email

Esther Kok personal email

n/a
About Esther Kok

๐—ข๐—ป ๐—ฎ ๐—บ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป ๐˜๐—ผ ๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—ฝ๐—ผ๐˜€๐—ถ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฐ๐—ต๐—ฎ๐—ป๐—ด๐—ฒ ๐˜„๐—ต๐—ถ๐—น๐—ฒ ๐—ต๐—ฎ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ณ๐˜‚๐—ป ๐˜๐—ผ๐—ด๐—ฒ๐˜๐—ต๐—ฒ๐—ฟ โœ”I have a special love for uncovering insights in why people do what they do. I like to inspire others to adopt a customer-centric mindset. With this mindset we get to the core of who you are designing for, making sure you are creating a product or solution that will bring maximum business value. ---Always eager to meet people with the same interests! โ˜•๏ธ You can ask me about: Customer Experience | CX transformation | Service Design | Customer Insights | Design Thinking | Customer Journey Mapping | Voice of the Customer | Behavioural Economics | Project Management

Esther Kok's Current Company Details
iwell

Iwell

View
Strategy & Expansion | Battery Energy Storage Solutions | Scalable Customer Experience
netherlands
Website:
iwell.nl
Employees:
19
Esther Kok Work Experience Details
  • Iwell
    International Business Development Manager
    Iwell Mar 2024 - Present
    Driving strategic growth and expansion across European markets. My focus lies in opening, activating, and scaling new markets, crafting tailored strategies that empower our business to succeed in the dynamic and competitive environment of the energy transition.iwell is a green tech company that has self-designed and developed software and hardware to help businesses orchestrate their energy flows. Our mission is to help businesses lead the charge towards clean, available and affordable power.
  • Essense
    Sr. Business Developer & Customer Experience Consultant
    Essense Jul 2022 - Mar 2024
    Amsterdam, Noord-Holland, Nederland
    - Commercially responsible for a client portfolio on 3 propositions: CX Transformation and Management, Service Innovation and the Essense Academy. - Spotting new opportunities and unraveling the needs and challenges of the customer and advise on CX transformation roadmaps.- Managing multiple project teams to deliver the right quality and results that answer customer demand. - Being a strategic partner, coach and expert in the field of customer-oriented collaboration, CX and service design.
  • Ichoosr
    Customer Experience Lead
    Ichoosr Jun 2020 - Jul 2022
    Amsterdam, Noord-Holland, Nederland
    Driving innovation through a focus on Customer Experience.- Developing CX of SaaS product Giddix. Generating insights through research and translating those into the design of the product- Creating the Customer Experience vision for the organization- Managing the transition into a Human-Centered way of working- Creating insight in the customer and translating this into improvements of the Customer Journeys
  • Ichoosr
    Consultant Energy & Solar Japan
    Ichoosr Jul 2019 - Feb 2022
    Tokio, Japan
    Consulting the team on setting up the ideal Customer Experience for the start-up of our Energy and Solar projects in Tokyo, Japan.
  • Ichoosr
    Project Manager Energy & Solar Netherlands
    Ichoosr Sep 2018 - May 2020
    Amsterdam En Omgeving, Nederland
    Managing Energy and Solar group purchasing projects with a focus on Business Development and Customer Experience. Amongst other things responsible for conducting consumer research, creating personas and setting up A/B testing.
  • Ichoosr
    Jr. Project Manager Solar Netherlands
    Ichoosr Dec 2016 - Aug 2018
    Amsterdam En Omgeving, Nederland
  • Ichoosr
    Customer Support Officer
    Ichoosr Sep 2016 - Nov 2016
    Antwerpen, Vlaanderen, Belgiรซ
  • Jabil
    Communications Specialist
    Jabil Jun 2015 - Jul 2015
    Venray
    Consulting in a project on how to successfully communicate the company strategy to the whole organization.
  • Top Skischule Ellmau
    Ski Instructor
    Top Skischule Ellmau Dec 2014 - Apr 2015
    Ellmau, Oostenrijk
  • Tempo-Team
    Recruiter
    Tempo-Team Aug 2014 - Dec 2014
    Ceva Logistics
    Recruiting, training and guiding employees for Ceva Logistics.

Esther Kok Education Details

Frequently Asked Questions about Esther Kok

What company does Esther Kok work for?

Esther Kok works for Iwell

What is Esther Kok's role at the current company?

Esther Kok's current role is Strategy & Expansion | Battery Energy Storage Solutions | Scalable Customer Experience.

What is Esther Kok's email address?

Esther Kok's email address is es****@****well.nl

What schools did Esther Kok attend?

Esther Kok attended Radboud Universiteit Nijmegen, Universiteit Antwerpen, Northern Arizona University.

Who are Esther Kok's colleagues?

Esther Kok's colleagues are Hasib Anwar Msc, David Weigelt, ล รกrka Turnerovรก, Barend Goes, Nerissa Veldman, Lotte Verbakel, Camille Guรฉgan.

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