Karla Herrera Email & Phone Number

• Collaborate with leadership to plan and develop programs objectives, project plans, and deliverables
• Program Implementation
• Managing program teams and monitoring program progress
• recruiting/staffing
• onboarding/training
• scheduling

Remote

Goodyear, Arizona, United States

• Provided administrative support to the HR department, including processing bi-weekly payroll reports (summaries, 401(k), HSA, and manager breakdowns) and reconciling discrepancies.
• Managed HRIS/Payroll database with accuracy, confidentiality, and integrity.
• Assisted with payroll review for CA and AZ, handling time-off requests, missed punches, compensation changes, and employee updates.
• Administered employee benefits (medical, dental, vision, 401k) and supported benefits enrollment.
• Created job postings, sourced candidates, coordinated interviews, and performed screenings across multiple job sites in AZ and CA.
• Served as the primary point of contact for high-volume inquiries related to recruiting, employee verifications, and workers' compensation.

Los Angeles, California

• Managed HRIS (ADP Workforce) system, ensuring data integrity by entering and updating employee information, including issued company property, and documenting disciplinary actions.
• Led weekly new-hire orientations for 20-30 employees in manual labor roles, ensuring smooth integration into the company.
• Oversaw employee offboarding processes in compliance with CA labor laws, including final wages, separation paperwork, exit interviews, and termination updates.
• Provided cross-departmental support to Talent Acquisition, Safety, Payroll, Legal, and Security teams as needed.
• Maintained and audited personnel and I-9 files for 1,000+ employees across multiple job sites.
• Handled employee relations, ensuring confidentiality in investigations, gathering statements, and translating documents from Spanish to English for legal purposes.

Davis, CA

• Answered and directed inquiry calls, transferring to department managers as needed.
• Greeted and assisted visitors, ensuring a positive first impression of the facility.
• Created and updated lobby content, including activity flyers and slideshows.
• Managed call alert system, surveillance cameras, and resident safety devices (pendants, wander guards).
• Updated resident dining logs, maintained logbooks, and coordinated doctor transportation services.
• Distributed payroll checks on scheduled pay dates

Studio City, CA

• Managed and maintained confidential HR documentation, including personnel, benefits, and invoices.
• Processed pre-employment paperwork, background checks, and coordinated new hire screenings and orientations.
• Planned and executed employee events such as holiday initiatives, wellness fairs, and summer challenges.
• Updated organizational charts
• Gained proficiency in HRIS (ADP), generating reports and managing data.
• Prepared new hire and termination packets

Davis, CA

• Processed work-study eligibility forms and managed invoices and timesheets for eligible students using Excel spreadsheets.
• Provided administrative support for undergraduate financial aid, assisting with forms, student accounts, and document processing.
• Scanned, indexed, and audited financial aid documents for specialists to ensure accurate processing.
• Responded to financial aid related inquiries from students and third-party users, directing call center phone calls and providing assistance as needed via phones or front desk.

Studio City, CA

• Answered phone requests, Logged/ monitored tickets
• Updated Databases and completed Security Audits
• Assisted engineer with installing server hardware
• Completed office moves and new hire set-ups for employees
• Responsible for printer support and toner changes
• Upgraded 30 employee computers from hard disk drives to solid state drives

Mba, Emphasis In Strategic Human Resource Management

Bachelor’S Degree, Technocultural Studies B.A