Khaled Hussein

Khaled Hussein Email and Phone Number

Director, Finance Broker @ Finance Factory
Melbourne, VIC, AU
Khaled Hussein's Location
Greater Melbourne Area, Australia
About Khaled Hussein

I am a senior leader with over a decade of leadership experience across Business and Personal Banking, known for building and transforming large-scale businesses and leading diverse, high-performing, customer-obsessed teams. I am passionate about connecting with people, building strong relationships, and creating a fun, vibrant, and highly engaged workforce.Throughout my career, I have been proud to achieve numerous milestones, including being recognised with the prestigious “Honour Award” for outstanding sales performance and leadership during my time at NAB. I am deeply committed to fostering a culture where leaders and colleagues feel supported and empowered to excel, with a strong focus on innovation and leveraging digital solutions to enhance the customer experience.

Khaled Hussein's Current Company Details
Finance Factory

Finance Factory

View
Director, Finance Broker
Melbourne, VIC, AU
Employees:
1
Khaled Hussein Work Experience Details
  • Finance Factory
    Director, Finance Broker
    Finance Factory
    Melbourne, Vic, Au
  • Nab
    Senior Manager - Kyc & Onboarding | Business & Private Bank
    Nab Oct 2022 - Present
    - Established, led, and transformed a national Onboarding Centre of Excellence, responsible for a team of leaders whose teams process all onboarding requests for NAB Business customers across phone, branch, and digital channels.- Ensured a seamless, high-quality customer experience while maintaining full KYC compliance and driving operational excellence and revenue growth.
  • Nab
    Senior Operations Manager | Business & Private Bank
    Nab Nov 2020 - Oct 2022
    - Project managed the initial setup and structure of a newly created division comprising of 250 Business Bank colleagues, encompassing Sales, Variation, and Complex Servicing functions, before transitioning to managing its ongoing operations.- Collaborated across domains and with stakeholders to generate data-driven insights, support strategic decision-making, and implement operational enhancements, driving improved performance and efficiency across the division.
  • National Australia Bank
    Manager - Business And Private Bank Retention | Business & Private Bank
    National Australia Bank Oct 2018 - Nov 2020
    - Oversaw the establishment and transformation of a specialised Business Banking Retention Unit. - Responsibilities included leading strategic outbound calling programs targeting key retention events for customers showing a propensity to defect and managing an Inbound contact centre dedicated to supporting and retaining customers who show an intent to leave.
  • National Australia Bank
    Manager - Consumer Mortgage Retention Unit | Personal Bank
    National Australia Bank Jun 2016 - Oct 2018
    800 Bourke Street, Docklands
    - Led a contact centre team comprising of home lending bankers, focused on providing tailored retention solutions for NAB Personal Bank customers who come through the inbound service centre channel and show signs of defection. - Responsibilities included real-time monitoring of call queues, workforce planning, performance management of staff, and adherence to service levels.
  • National Australia Bank
    Team Leader - Outbound Home Loan Sales | Personal Bank
    National Australia Bank Oct 2013 - Jun 2016
    800 Bourke Street
    - Led a team which specialised in outbound calling programs designed to retain defecting customers and win back customers who have already left the bank.
  • National Australia Bank
    Home Lending Specialist | Personal Bank
    National Australia Bank Oct 2011 - Oct 2013
    - Delivered tailored lending solutions to deepen customer relationships and grow market share.
  • Salmat
    Telstra Sales Consultant
    Salmat Oct 2009 - Oct 2011

Khaled Hussein Education Details

Frequently Asked Questions about Khaled Hussein

What company does Khaled Hussein work for?

Khaled Hussein works for Finance Factory

What is Khaled Hussein's role at the current company?

Khaled Hussein's current role is Director, Finance Broker.

What schools did Khaled Hussein attend?

Khaled Hussein attended Rmit University.

Not the Khaled Hussein you were looking for?

  • Khaled Hussein

    San Francisco, Ca
    8
    tilt.com, crowdtilt.com, gmail.com, tilt.com, gmail.com, rackspace.com, crowdtilt.com, betterleap.com

    5 +154030XXXXX

  • Khaled H.

    Dubai, United Arab Emirates
  • Khaled Hussein

    Chief, Sub-Regional Initiative Section, Office For North Africa, United Nations Economic Commission For Africa
    Rabat
  • Khaled Hussein

    People & Culture Manager | Human Resources | Hrbp | Senior Human Resources Business Partner
    New Cairo

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.