Kunal Jaiswal Email and Phone Number
Kunal has 20+ years of broad-based experience in IT Industry in various roles. In the last 10+ years he has done multiple roles in HR, specializing in Digital Transformation in areas of Workforce/Resource Management, Business Operations, Workforce Planning, Talent Development, Employee Engagement, Learning & Development, Competency Management and Talent Strategy. A technologist by heart, and having started his career as a software engineer, he is well versed with the challenges on the ground faced by engineers, Project Managers and Delivery teams. His technology background enables in early adoption of automation and machine learning in HR processes and systems.In his current role, he leads Talent for the CyberSecurity Unit of Wipro, where he heads the Talent Supply Chain functions (Workforce Management, Learning & Development, Talent Acquisition ). He has been successful in growing the workforce by > 20% in last year, thus resulting in industry leading growth in revenue and margins. In his last role, he was responsible for digital transformation of processes and systems for Recruitment & Resource Management Function at UST Global. Previously, He was responsible for Process, Programs and Analytics for the Talent Supply Chain function of Cognizant’s $16 Billion Business. He was also involved in transforming the Entry Level Trainees (ELT) program and planning and execution of lateral hiring for global corporate pool.Earlier, he designed frameworks & systems to enable People Supply Chain Processes for Wipro's $8 Billion IT Business. He has been in involved in design and evangelization of Wipro’s Competency Framework and successfully launched multiple Organizational development initiatives. Outside work, He is a sports aficionado and spends his time playing both physical sports like Badminton/Table-Tennis and mind-sports like Bridge. He is also the Joint-Secretary of Karnataka State Bridge Association where his charter is to increase use of technology improve the Bridge playing experience. He has developed to two excel based software to automate the scoring for Swiss Teams & Board-A-Match formats.
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Head Of Business Operations - Cloud And Infra ServicesWiproBengaluru, Ka, In -
General Manager & Talent Engineering Head - Cybersecurity & Risk ServicesWipro May 2021 - Mar 2023Bengaluru, Karnataka, IndiaAs Talent Engineering Head for Wipro's CyberSecurity Business Line, leads the Talent Supply Chain functions (Workforce Management, Learning & Development, Talent Acquisition ). He has been successful in growing the workforce by > 20% in last year, thus resulting in industry leading growth in revenue and margins.Increased billable utilization by > 300 bps, #1 in Fresher Index, #1 in rotation, resulting in margin expansion of > 200 bps in FY23. Awarded Best Serviceline at CEO Awards in Apr'23Responsibilities include :• Talent Supply chain: Demand & Supply forecasting , Creating capacity through training, talent acquisition & bench management.• WMG: Fulfilment matching function and leading fulfilment activities to ensure improvement in internal fulfilment. Alignment with delivery organization to meet revenue and margin targets.• Fresher Management: - Responsible to manage the pyramid by optimizing the intake of freshers from planning , training to deployment. Revamped Fresher training program for CRS by leveraging next gen Edtech partners.• Competency : Designed Talent Uplift Framework to define enablement paths to next skill level for top skills . Comprehensive program designed with e-learning , hands-on and mentoring.
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Management Committee MemberKarnataka State Bridge Association Oct 2020 - Jun 2021Bengaluru, Karnataka, India -
MemberKarnataka State Bridge Association Jul 2016 - Jun 2021
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Head Of Operations - Ksba LearningKarnataka State Bridge Association Mar 2020 - May 2021As covid hit , KSBA Learning had to move all learning programs online. Revamped complete operations to leverage technology (Google Forms for Entries , Zoom for delivery of sessions ). Launch of new programs - Luminous Sparks , Crossing the Barrier For more details on KSBA Learning Programs - please refer to https://www.bridgewebs.com/cgi-bin/bwom/bw.cgi?club=ksba&pid=display_page8
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Member Technical CommitteeKarnataka State Bridge Association Apr 2018 - Sep 2020As member of Technical Committee driving the charter to increase use of technology to improve the Bridge playing experience. Developed two excel based software to automate the scoring for Swiss Teams & Board-A-Match formats.
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Senior Director - Talent Supply ChainUst Global May 2019 - Apr 2021Bengaluru Area, IndiaDigital Transformation of end-to end workforce processes from Demand Creation to Fulfillment encompassing Recruitment and Resource Management functions.Margin Improvement projects by improving Utilization, Pyramid Improvements, Contractor Optimization and Talent Mobility.Workforce Planning & Demand Forecasting using Time series to ensure adequate supply for higher internal fulfilment .Bench Design & Skilling – supply planning on skill & location and identification of skill clusters for reskilling . -
Director - Talent Supply ChainCognizant Jan 2016 - May 2019Bengaluru Area, India• Process owner for all Workforce management processes from demand creation to allocation.• Design and execution of programs to improve fulfillment and operating parameters.• Leverage NextGen analytical tools for business reporting and predictive analysis of demand and supply planning.• Ownership of Skill Catalog of the organization which fuels the demand and supply platforms.• Program Management of Cognizant's Entry Level Trainees (ELT) Program involving Manpower Planning & Forecasting, Training, Stream Allocation of 20,000 Entry Level Trainees (ELT).• Lateral Bench Planning - Responsible for planning mix of Corporate Deployment Pool by tracking Demand, Supply, and Fulfillment velocity. Used Unsupervised Machine Learning (K-means clustering)• Demand Forecasting - Used Time series forecasting with exponential smoothing for net hiring forecast and overlaying skills , grade location using market basket analysis -
Head - Freshers' Lifecycle ManagementWipro Jul 2013 - Jan 2016Bangalore End to end owner of “On and Off Campus” Joiners right from Manpower Planning & Forecasting, Training, Stream Allocation, Utilization, Deployment through billability of the 16000 freshers’. Analytics on current skill wise pyramids of the organization and rationalizing the fresher intake based on the same. Facilitate Project allocations by way of employee mapping / identification of right supply for open demands . Work with Campus Hiring and Talent Transformation teams to ensure freshers are on boarded and trained as per business demand.
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Senior Manager - Workforce Management GroupWipro Technologies May 2011 - Jun 2013BangaloreTransformation lead for Onsite Eligibility policy, from process design, to solution development, to implementation and delivery.IT enablement of People Supply Chain Processes.Ownership of Competency Framework (SUITe) for entire Wipro Technologies.Introduced Skill based Salary Framework for Recruitment with Compensation team.Program Management of key HR launches of Business English Certifications & Behavioural Trainings.Integration of Acquisitions to Competency Framework & People Supply Chain.Operations – Design of IT systems to ensure best in class resource allocations
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Competency ManagerWipro Technologies Jul 2008 - May 2011BangaloreResponsibilities include• Custodianship of the junior engineers in organization.• MYPP – Meeting engineers 1:1 and group meetings. • Processes – Attrition , MSI inputs , Appraisal Rating normalization• Conduct Policy Clarification sessions with engineers• Career planning & mentoring of engineers.• Mentoring & grooming engineers in C, C++ and Unix related competencies.• Ensure right staffing for the project teams by working collaboratively with Staffing teams and Delivery teams including lateral hiring.• Design of Unix , C & C++ assessments in QMARK. • Interact with Various stake holders to capture competency needs and fulfill the requirementsRecruitment – Liaised with Delivery & Recruitment team for fulfillment of open positions. Training – Liaised with Delivery teams to ensure competency gaps are filled with focused trainings.People Management - Career mentoring & Aspiration management for engineers.Best in class utilization and attrition for team of 300 engineers.Launch of new Assessments like LTE.
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Senior Project ManagerWipro Technologies Oct 2006 - Jul 2008BangaloreThis project provides support and maintenance for Hutchison’s 3G applications running on mobile handsets. Examples of such applications are SDF, LAM, Pricing and Charging, Live Streaming, DIG, Music, Football, News, Sports etc. This is a Fix Price Project of USD $3 Million over 2 yearsResponsibilities include • Regular client reporting (Weekly Status reporting, Issues tracking, Risk Management and Bug tracking). • Cost & Effort Tracking for Fixed Price Project• Estimation and Scheduling for New Services developed.• Resource Planning• SLA Adherence for 4th Line Support.• Meeting schedule and quality of Deliverables• Tracking and Escalation of Risks, IssuesAs Project Manager won award for best savings in FPP projects for Maintenance Project. (GDO Awards April 2009)
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Project ManagerWipro Technologies Sep 2004 - Sep 2006Piscataway, New Jersey, United StatesHandled multiple teams working for Telcordia IN Platform. Responsibilities include • Regular client reporting (Weekly Status reporting, Issues tracking, Risk Management and Bug tracking). • Estimation and Scheduling for New Services developed.• Resource Planning• Recruitment of other Project Mangers / Leads to ramp up to size of 50 for ISCP• SLA Adherence for Tier-2 Support Project.• Meeting schedule and quality of Deliverables• Tracking and Escalation of Risks, Issues.• Coordinator for conducting Induction Trainings for ISCP Team of 50• Technical contribution in Design/Reviews of New services like ParlayX/OSA.
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Module LeadWipro Technologies Aug 2002 - Sep 2004Worked for various customers like UPAID , Nortel and Lucent in design, development and maintenance of Intelligent Network Services using SS7 (CAMEL , IS-41 )
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Software EngineerLightbridge Jan 2002 - Jul 2002Broomfield , Co , UsaDesign and Development in C++ for Switch Interface of Lightbridge Prepay. Use of Protocols like IS41, IS826 , CAMEL. -
Software EngineerZygox Inc Mar 2001 - Jan 2002Palo Alto, Ca , UsaDesign and Development in C++ for Switch Interface of Lightbridge Prepay. Use of Protocols like IS41, IS826 , CAMEL. -
Senior Software EngineerWipro Systems Aug 1998 - Mar 2001Bengaluru Area, IndiaDesign and Development of Intelligent Network Services for Lucent Technologies.
Kunal Jaiswal Education Details
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Electrical & Electronics -
Computers, Physics, Chemistry , Maths
Frequently Asked Questions about Kunal Jaiswal
What company does Kunal Jaiswal work for?
Kunal Jaiswal works for Wipro
What is Kunal Jaiswal's role at the current company?
Kunal Jaiswal's current role is Head of Business Operations - Cloud and Infra Services.
What schools did Kunal Jaiswal attend?
Kunal Jaiswal attended Birla Institute Of Technology, Mesra, St. George's College.
Who are Kunal Jaiswal's colleagues?
Kunal Jaiswal's colleagues are Subhash Gupta, Rakhi Verma, Mejars Singh, Anil Kumar, Biru Ganesh, Krishna Kumar, Abubakar Palagirishaik.
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Kunal Jaiswal
General Manager - Digital Transformation | Prince2 Agile Foundation | Lssgb | Pgdm - OperationsBengaluru1markit.com -
Kunal Jaiswal
Fronted Web Development | React | Next Js | Java Script | Html | Css | Looking For An Internship In The Field Of Web DevelopmentBareilly -
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