Keith Davidson Email & Phone Number

Vancouver, British Columbia, Canada

TELUS 5G Business Development Innovations

Vancouver, Canada Area

Leader of the TELUS Vancouver Innovation Centre. TELUS' premier Innovation, Ideation and Creation sandbox where TELUS partners with startups, universities, researchers and enterprise organizations to create innovative future forward solutions to today's technical challenges.-Developed and deployed a researched backed ideation program, “collision days”, that cultivates idea generation and nourishment though the concept of random idea collisions.-Responsible for the creation and delivery of future focused, innovative talk tracks for C Suite executives, board members, and corporate and government VIP’s.-Designed and delivered innovation focused workshops and activities for TELUS departments and TELUS client partners-Responsible for designing and delivering forward looking technology demonstrations for large and enterprise scale sales opportunity’s resulting in many multi-year multi-million dollar deals.

Vancouver, Canada

During COVID19, designed and implemented a TELUS live-streaming platform to enable professional large scale presentations while insuring the highest level of security and confidentiality at near zero cost by repurposing existing spare capacity in production hardware. -Built, from the ground up, a live-streaming platform for TELUS by utilizing a combination of existing partnerships and utilizing production Optik TV hardware to support secure, broadcast grade, productions to large audiences.-Utilized this platform to support executive presentations for c-suite executives-To date hosted over 120k TELUS team members for secure and confidential live-streams

Vancouver, Canada Area

Responsible for implementation & management of the TELUS hospitality program spanning entertainment, internet & telephone services. Our team of four was responsible for 20% of TELUS' 2017 Q1 net RGUs and increased market segment growth by 150%-Responsible for implementation management and oversight of the TELUS hospitality program.-Responsible for go to market support for TELUS hospitality products, spanning entertainment, internet, guest Wi-Fi and telephony services-Developed new hospitality web presence and automated support forms-Responsible for writing ad copy and producing informational brochures-Managed relationships with major hospitality banners and influenced hotel brand standards-Lead product demos of TELUS hospitality solution offerings-Coordinated trade show and community sales events -Designed Executive weekly funnel and installation status reports

Vancouver, Canada Area

Strengthened TELUS' Business Intelligence team by fostering a new understanding of the inner workings of the field and call centre teams while personally leading improvement programs in the areas of service reliability, call center wait times, and repeat job reductions, resulting in over $10m in annual savings.

Vancouver, Canada Area

Advanced TELUS' live marketing events at trade shows, expos, sporting events, concerts and other geographically dispersed locations by providing the technical expertise to supply live land line services over a unique range of transmission technologies from cellular to microwave, increasing the customer conversion rate by 2000%.

Vancouver, Canada Area

Lead a team of unionized field technicians servicing TELUS' most important residential service area, downtown Vancouver, insuring that each of my field technicians was empowered to provide the highest level of service while exceeding KPI's.

Vancouver, Canada Area

Provided exceptional service to TELUS' residential consumer base in Downtown Vancouver specializing in technical troubleshooting and the repair of challenging repeat troubles.

Devon Island, Nunavut

Accompanied Simon Fraser University PolyLAB on a research mission to Devon Island, Nunavut as part of the joint CSA/NASA Houghton Mars Project. The remote, inhospitable island base camp serves as a Martian analog were we did research into self assembling and healing mesh networking sensor networks, deep space satellite communications and extraplanetary autonomous technologies.