• Effectively use the allocated budget for BIT/CEO. • Review the AMP budget submitted by other divisions/departments. • Create and execute IT strategies that are in line with financial objectives. • Offer cost-efficient IT solutions that aid in business success. • Update systems and procedures to fulfil current business needs. • Uphold a transparent and dynamic IT infrastructure policy that is secure and up to date. • Foster strong relationships with technology… Show more • Effectively use the allocated budget for BIT/CEO. • Review the AMP budget submitted by other divisions/departments. • Create and execute IT strategies that are in line with financial objectives. • Offer cost-efficient IT solutions that aid in business success. • Update systems and procedures to fulfil current business needs. • Uphold a transparent and dynamic IT infrastructure policy that is secure and up to date. • Foster strong relationships with technology vendors to improve the company's experience and deliver contracted work effectively • Oversee IT initiatives to meet the needs of divisions/departments and enhance user satisfaction. • Ensure adherence to updated SOPs and maintain integrity. • Supervise the Cybersecurity area to safeguard information security. • Streamline internal procedures with innovative IT solutions to increase efficiency and productivity in accordance with the company's digitalization directive. • Facilitate clear and open communication to Implement and maintain systems• Raise employee awareness and create a favourable working environment• Achieve sustainable growth in IT processes and infrastructure. • Introduce new technology/features to improve operations (copilot & AI related)• Keep abreast of emerging technologies and suggest learning initiatives for the team. • Serve as a business advisor for IT-related issues to meet business needs and future proof• Optimize internal procedures and implement innovative solutions • Manage Stakeholder and direct reporting to SVP & CFO in timely manner • Continuously learn and develop in the fast-paced IT landscape. • AI/ML- applied in business to improve business processes and decision-making • To manage Multi-cloud Environments -understanding the complexities and ensuring seamless operation across different platforms • Allocate resources effectively, including personnel, budget, and equipment, to maximize efficiency and meet operational needs within department Show less

• Track on yearly IT budget (Opex & Capex), control on cost planning/spending & TCO• Manage and lead a team of consultants & engineers for daily tasks and support on Cloud, Infra, Network & End User Computing with KPI assessment review• Deliver high-quality cloud support to all business unit with best practice, compliance with policies and procedures with ITIL principles• Oversee technical projects (waterfall & agile method), business demand & initiative from different business•… Show more • Track on yearly IT budget (Opex & Capex), control on cost planning/spending & TCO• Manage and lead a team of consultants & engineers for daily tasks and support on Cloud, Infra, Network & End User Computing with KPI assessment review• Deliver high-quality cloud support to all business unit with best practice, compliance with policies and procedures with ITIL principles• Oversee technical projects (waterfall & agile method), business demand & initiative from different business• Digital Transformation & automation development processes for Infrastructure & Business demand.• Infra point of contact for ERP – SAP S/4 HANA, Odoo, Qlik Analytic, Data lake, Global Website & other business project roll out with review of all infrastructure-related design documents• Work with regional & country IT to manage 44 locations globally across ASIA, EMEA & AMER• Involve in service design and advising the Solution Architect on service capability to ensure virtual infrastructure meet the need of business• Lead and roll out IT governance security baseline & Cyber Security for Cloud, Infrastructure, Network & End User Computing• Group risk & internal audit for Business Technology related discussion• Investigate, assess and architect new technical features to stabilize or exploit existing technology investments• Procurement & Tender plan with technical evaluation criteria to select the correct vendor • Vendor management - vendors, managed services & principal of respective technology provider.• Assess the current Active Directory environment in order to plan for AD consolidation & Decommission existing directory services• Enterprise Domain Admin, Amazon Web Service, Azure & Microsoft/Office 365 Global admin responsibility with PAW• Lead M365 tenant to tenant migration with Microsoft to ensure proper assessment and migration completion; work with external vendor to cover Planner, Stream, Yammer which not able to migrate by Microsoft• Various cloud migration Show less

High level responsibilities are:Work closely with Microsoft and Regional/Local teams to conduct and execute the following centrally (where applicable):• Lead site specific network infrastructure technical requirements as pre-requisite for this project, including but not limited to the following (where applicable)o provisioning of new network devices for SSL-VPNo configuration of existing network equipment for SSL-VPNo enhancement of network… Show more High level responsibilities are:Work closely with Microsoft and Regional/Local teams to conduct and execute the following centrally (where applicable):• Lead site specific network infrastructure technical requirements as pre-requisite for this project, including but not limited to the following (where applicable)o provisioning of new network devices for SSL-VPNo configuration of existing network equipment for SSL-VPNo enhancement of network bandwidtho changes to firewall settings and routingo design and creation of a new network segment for Active Directory Domain Controllerso site prep and provisioning of required server hardwareo setup of remote access capabilities for Microsoft to perform configuration tasks remotely from Malaysiao perform required configuration tasks on existing directory services and email systems• Access and prepare long term plan to migrate existing applications to new Active Directoryo Execute plan to migrate existing applications to new Active Directoryo Decommission existing directory services• Assess the current Active Directory environment in order to plan for AD consolidation.• Design a greenfield single Windows Server 2012 AD system for PLI based on Microsoft Best Practices• Design strategies to migrate AD objects (user accounts, groups, client desktops) and servers from existing AD forests to the new AD• Design and develop post implementation support process and model Show less

- key contributor to the ongoing operation and improvement of customer environments.- responsible for creating and maintaining technical standards within the Windows team and contributing to the ongoing health of the Network Operations Centre- fundamental in ensuring minimal customer impact through the following tasks and using existing Ventyx ITIL compliant Call Management Procedures Investigation and Resolution of Incidents and Service Requests-Investigation and… Show more - key contributor to the ongoing operation and improvement of customer environments.- responsible for creating and maintaining technical standards within the Windows team and contributing to the ongoing health of the Network Operations Centre- fundamental in ensuring minimal customer impact through the following tasks and using existing Ventyx ITIL compliant Call Management Procedures Investigation and Resolution of Incidents and Service Requests-Investigation and Resolution of complex performance issuesDriving proactive maintenance and making recommendations for improvements as related to the customer environment for use and management-Ensuring security patching is scheduled and executed according to industry best practice-Contribute to Disaster recovery design, planning and coordination of tests-Backup Initiation, Monitoring and ReportingMonitoring of automated alert notification system-Authoring for approval, approving and execution of approved RFCs-Participate in Project work for the design and review of new or upgraded infrastructure as it relates to the customer environment.-Responsible for the currency and accuracy of the documentation for Managed Services clients which have been submitted for Peer Review to the Senior System Engineer(s), to drive ongoing improvement within the Network Operations Centre and Windows Server teams.-Manage tasks in accordance with client SLAs and Managed Services management priorities.-Participate in and provide feedback to contribute to the defined training plans. Demonstrate self-motivation in managing self-training initiatives-Provide input to the development of training plans in conjunction with the team manager for all Windows team members and make recommendations in relation to Network Operations Centre staff.-Build business relationships with stakeholders external to the Windows Server team and develop a positive reputation for all Show less

Senior System Engineer cum Outsourcing Lead