• Performs detailed maintenance and development of listing products in Amazon, Noon, Talabat, Mumz world and Firstcry.• List of the brands handlings are Neutrogena, Listerine, Carefree, Clean & Clear, Johnson’s Adult.• Digital Marketing, Business strategy, Strategic Partnerships, Business development, Customer understanding, P&L ownership, Problem solving,• Content Creation, Life style images, content enhancements, Digital assets are prime responsibility.• In-depth knowledge and experience in developing Business-related reports.• Managing and developing the Content, Product availability and visibility at E-commerce (Pure play / B&C).• Timely execution of the promotion (Weekly, Monthly, and seasonal).• Activation of all the banners / Events / promotions on time.• Liaise with brand team to get briefing of upcoming events / new launch and execution with consumer engagement plans.• Regular business reviews with Ecommerce partners for enhancement of services / business.• Follow up on PO, Delivery, return, all the daily operational issues.• Manages all the activity in Amazon Vendor Central and other partners.• Payment Follow-ups from all the Pure play partners,

In Nov 2018 , I have taken a charge for the New developing channel of E- commerce platform in the region Pure play partners like Souq.com,Amazon,Mumzworld,Noon ,Talabat, Baby Shop, First Cry.Generated the revenue from and scratch to 500% Growth over the year.• Performed detailed maintenance and development of listing products in Amazon, Noon, Talabat, Mumz world and Firstcry increased sales by 300 K AED.• List of the brands handling LINDT CHOCOLATES, HERO JAMS, HERO BABY, DELMONTE CANNED FOODS, SUNTOP JUICES, SUNQUICK JUICES ,CRÈME 21 Moisturizing Cream and Lotion, Belo Products, Parker Pens and Sharpie Permanent Markers.• In-depth knowledge and experience in developing Business-related reports.• Managing and developing the Content, Product availability and visibility at E-commerce (Pure play / B&C).• Timely execution of the promotion (Weekly, Monthly, and seasonal).• Activation of all the banners / Events / promotions on time.• Liaise with brand team to get briefing of upcoming events / new launch and execution with consumer engagement plans.• Regular business reviews with Ecommerce partners for enhancement of services / business.• Follow up on PO, Delivery, return, all the daily operational issues.• Manages all the activity in Amazon Vendor Central and Payment Follow-ups from all the Pure play partners,

I have build the P/L for the department from zero to 100 K Business by acquiring new customers. Bringing New ideas of customization to the existing packing.• Major achievements include setting up B2B gifting concept.• Follow up and recruitment of new outlets for Parker / Sharpie business.• Developed new POSM for top end retail pen shops (Lulu, Nesto, Oxford Stationary, Munna Bookshop and many others)• Managing the sales process for new prospects, from initial contact through to closure.• Dealing with customer enquiries face to face, over the phone or via email.• Contacting prospective customers and discussing their requirements.• Developing & maintaining successful business relationships with all prospects.• Developing a full understanding of the business marketplace.• Identifying what customers want.• Developing & maintaining successful business relationships with all prospects.

A management information system (MIS) provides information that is needed to manage organizations efficiently and effectively.I was handling Traditional DXB,NE Team as a MIS Executive, Does all the reports, from DSR ,MTD & YTD ,Budgeting and Market Survey.Responsible for all the Day to day operations.• Prepares all the Presentation for the Sales Manager MTD, YTD, and Business Development Agreement.• Tracking of Sales by Channel / Brand / Stock Keeping Unit (SKU). • Tracking of Damage and Expiry by Channel/ Month / Sales Representative. • Compilation of Monthly Target, Sales Incentives and Commissions.• Ensure strong administration support to Sales Team.• Also lead the team in absence of Sales Supervisor and Sales Manager for sales related matters• Solid understanding of all the phases of Sales and Distribution within the Business.• Around 1 year of experience with “Reliance BPO Ltd, Chennai", India as Customer Service Executive. • Strong educational background with exceptional analytical and interpersonal skills.• Effective communication skills with the ability to perform multi-task and handle increasing levels of responsibility.

A management information system (MIS) provides information that is needed to manage organizations efficiently and effectively.I am responsible for creation daily reports from DSR ,MTD & YTD ,Budgeting and Market Survey for the Sales Team.Responsible for all the Day to day operations.Direct reporting to National Sales Manager .Apart from MIS i am also responsible for the Administration process for the entire team .Responsibilities Were:Handling Data Processing TeamBudgeting Fleet AccommodationOffice Infrastructure.Leave Managment.Visa Processing - Cancellation.Acts as supervisor in the their Absence.A complete back end support to the sales and Merchandising team for uninterrupted supply / Services to our valued customers.

Reliance Communication - Sothern India is responsible for all the Operation in Sothern part of India handling 4 States (Tamil Nadu,Andhra Pradesh, Kerala & Karnataka).As a Customer Care Executive professionally trained to handle the Queries, Suggestion and Complaint of the valuable Customer’s. The Job role includes:Attending calls of the Customer Queries in terms of Product, Promotional offers and Transaction Details.Handling the irritated customer and providing the valuable information so that they are satisfied and feel’s as a valuable Customer.Getting the complaint regarding the Network down like unable to make Calls, Unable to Send SMS information and Logging a Call to Dhiru Bhai Ambani Knowledge City (DAKC) so that the complaints get resolved as soon as possible. Competence enough to handle the inbound services on an average 120 calls per day to the maximum accuracy.We are the responsible person to satisfy the customer with their queries and solves their issues with in the stipulated period of time.