Kristjan Oja

Kristjan Oja Email and Phone Number

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Kristjan Oja's Location
Tallinn, Harjumaa, Estonia, Estonia
Kristjan Oja's Contact Details

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n/a

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About Kristjan Oja

Experienced manager with a long history of working in the information technology industry. Skilled in Business Process, ITIL and People Management. Strong technical manager with a Master’s Degree focused in Cyber security from Tallinna Tehnikaülikool.

Kristjan Oja's Current Company Details

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Kristjan Oja Work Experience Details
  • Onoff Jaekaubanduse Oü
    Head Of E-Channels Business
    Onoff Jaekaubanduse Oü May 2022 - Dec 2024
    Experienced Head of E-Channels business skilled at blending technical expertise with strategic business development. Specialized in overseeing both B2B and B2C e-channel operations, with a focus on driving growth and enhancing customer experiences. Experienced in managing in-house dev teams and development partners, as well as providing comprehensive support through client and tech support teams. Passionate about leveraging technology to optimize operations and achieve business objectives.
  • Ridango
    Head Of Support Operations
    Ridango May 2021 - Apr 2022
    Ridango is one of the most experienced account-based ticketing providers globally - numerous clients in Estonia, Sweden, Denmark, Lithuania and Ukraine with public transport authorities and operators of various sizes. Operations department is mainly responsible for service operations and providing infrastructure as a platform for product teams. Key tasks: Manage a department of up to 15 people - recruiting, on-boarding, motivation, goals, 1-1, performance reviews, trainingInformation security - design and implement strategy (ISO27001 & PCI-DSS)Process implementation and improvements - internal and cooperation with other teams and departments to ensure operations met client SLAsStrategy to detail - understand the bigger picture and ensure that every task builds to it.
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  • Ridango
    Service Operation Manager
    Ridango Sep 2019 - May 2021
    Key tasks: Manage a team of up to 4 people - recruiting, on-boarding, motivation, goals, 1-1, performance reviews, trainingCoach and mentor - increase technical level of teamHigh performance team - handle over 1000 requests per month with 4 team members
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  • Upitech Oü
    Application Management Team Leader
    Upitech Oü Jan 2016 - Dec 2018
    Upitech builds highly customized enterprise-level eCommerce solutions as well as helps small businesses establish a solid online presence. Application management team is responsible of managing those web applications - release, monitor, incident management, request fulfilment etc.Key tasks:Manage a team up to 4 people - recruiting, on-boarding, motivation, 1-1, performance reviews, trainingBusiness function development - create pricing logic, ensure profitability, pitch to new clientsEnsure efficiency - implemented ITIL processes (best practice) in line with business needsTechnically involved - from database to frontend, hand in code
  • Kuehne + Nagel
    System/Application Administrator
    Kuehne + Nagel Aug 2015 - Jan 2016
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  • Center Of Registers And Information Systems
    Process Manager
    Center Of Registers And Information Systems Sep 2013 - Aug 2015
    View

Kristjan Oja Skills

Requirements Analysis Itil Configuration Management Availability Monitoring And Reporting Business Process Hp Sitescope Hp Universal Cmdb Microsoft Office Java Agile Methodologies Management Sql Software Development Change Management

Kristjan Oja Education Details

Frequently Asked Questions about Kristjan Oja

What is Kristjan Oja's role at the current company?

Kristjan Oja's current role is ..

What is Kristjan Oja's email address?

Kristjan Oja's email address is kr****@****tech.ee

What is Kristjan Oja's direct phone number?

Kristjan Oja's direct phone number is +372569*****

What schools did Kristjan Oja attend?

Kristjan Oja attended Tallinna Tehnikaülikool, Tallinna Tehnikaülikool, Tallinna Saksa Gümnaasium.

What skills is Kristjan Oja known for?

Kristjan Oja has skills like Requirements Analysis, Itil, Configuration Management, Availability Monitoring And Reporting, Business Process, Hp Sitescope, Hp Universal Cmdb, Microsoft Office, Java, Agile Methodologies, Management, Sql.

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